Everyone was fantastic up until I purchased the car. After I got the car home I found the gas cap was broken, and it had a fog light out. I bought the car from out of state, so I was not able to just turn around an go back. I contacted my sales person and his response was "oh okay", but never offered for me to bring the car back in. I was given temporary tags for the car, and I was told if they run out before my inspection was done, it will be no problem we will "hook you up with another pair". When my plates ran out a few days after the car was inspected they told me I had to drive there to pick them up (they are paper!), or I would have to pay a $20 fee to have them shipped to me. When I bought my BMW out of state the dealership emailed them to me-super easy! When my permanent plates came in the clerk was rude when I asked her to mail them to me, and then charged me again $20 to ship them. Again, BMW mailed my plates to me-no charge. I understand there is a shipping charge, what I don't understand how the employees were so nice until I signed the contract to buy the car, now I am an inconvenience to them. I will not recommend this dealership. The phone message that says "we are honored to serve you after you have purchased your car" is far from the truth.
I Recommend This Dealer:
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