the reason I rated this in this way was because Darcars did a wonderful job and they were very kind and helpful and I hope the costumer service will be as great as it is now

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My experience was great. The customer service was excellent. I felt respected and appreciated. Mr. Mohammad Evini was extremely friendly, and he made me feel welcome.

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I originally sent an email online to see if the vehicle i was interested in was still available. The internet sales gentleman(alan smotkin) sent me an email saying call him. I did and told him I coming from fort Washington, Maryland so would this be a good time to come. He said oh im not at work but go up there and they will help you. I told him did you get the part in the email about what all i can pay and he said yes just go up there and they will help you. When I arrived a very nice man named John Thompson came up to us and said how can I help you. I told him what I was there for and he looked perplexed...None the less he went to the back and got the car for me. He looked at me and then my son and husband and said I don't think you want to test drive this because it died on a customer that tried to drive it the day before. My heart sunk and he could sense it and said Alan didn't tell you that this was more like a mechanic special???Of course alan didn't or I wouldn't have driven 30minutes away to see this piece of crap! Long story short Mr. Thompson was great and because of him I left with great information and I will probably go back but I will only deal with mr. thompson.

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In all of my 10 years in car buying this has been the worse experience ever. First of all I bought the car in cash and it took them 4 hours to get me processed and out the door. I asked them not to wash the car because I was afraid it was going to take them another hour to get me out of the dealership. This is just the beginning 4 days before the tags expire I call the dealership looking for my title and I was told “Ow I am just getting around to processing your title paperwork.” Ok cool so I have to drive back out to the dealership from Annapolis MD to Fairfax VA. Finally I get to the MVA to get my MD tags and I was told there is a lien on the car...WTF!!!! I contact the dealership and notified them that there is a lien on the car. I was told I thought I sent you the lien paperwork. The lady looks the information up in the system and says "Ow I apologies the paperwork is at another location, would you like to come out to the dealership and get another 30 day tag???” Umm no, I do not wish to drive from Annapolis MD to Fairfax VA during the evening rush hour. Are you kidding me!!!! I will never ever go to any DARCARS locations ever again.

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If you are interested in buying a lemon make sure you bring plenty of sugar! This place is a rip off...we bought a car from here, they claim they did all this work to it which is why the price was different than the price is was listed as on the internet which is why we went out there to begin with. To make a long story short, they did NOTHING! That bull crap warranty company that they try to sale you does NOT cover every inch of that car as they try to sale you on. We have had two different transmission changes in this car and each time they still insisted on charging us the BS $100.00 deductilble for their faulty work! This place sucks....buy NEW never USED or just take your business elsewhere PERIOD! THE WORSE, con artists, rip offs!

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Very Kind. Amazingly fast. It was my first used car purchase. So I was very nervous. But MOE made it so easy. And I checked the my car at the service station. The result was perfect. I should definitely recommend this dealership.

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I have highly rated this dealership because every one we worked with and those around us were all pleasant and extremely helpful. Both daughter and I bought vehicles from this establishment. I will definately be recommending them to others.

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BUYER BEWARE. We went in to purchase the green 2001 audi allroad that still is advertised on the site for $8995. After negotiating a price, but before signing a contract, we took the car to be inspected at an Audi dealership. The Audi dealership told us in no uncertain terms that the repairs exceeded the car's value. The summary of the report listed the following as items that would need to be repaired in the near future: timing belt, valve cover, cam seals($3750); R/f outer tie rod/align ($758); Transmission output seal ($845); Both catalytic convertors and 4 o0 sensors ($4800); multiple items would also need to be done very soon - R/F CV boot cracking & likely to rip open soon ($485.00); air bag module-codes in system; Upper control arms (Bushing split cracked ($1820)). The summary then referred the reader to the inspection sheet for additional smaller items. My experience may be an outlier, but I would never again consider buying a used car from the DARCARs pre-owned dealership. If you do plan to buy a car there, I strongly recommend that you get a detailed inspection from a reputable shop: a few hundred dollars may save you thousands of dollars down the road.

The only plus of the experience was our salesman. He never tried to pressure us into a sale and was very nice. He wasn't there when we dropped off the car. My husband informed the representative who did take the keys that there were significant problems with the Audi; the representative didn't ask what was wrong or to see the copy of the inspection report.

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I would highly recommend DARCARS of Fairfax! My stepson and I found a 2001 Toyota Camry there yesterday afternoon and they worked out all of the financing for us to drive away with it that night. The entire staff was a pleasure to work with. Really honest and kind people.

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Terrific experience since I stepped into the dealer, Ahamed was very helpfull and his Manager and General Manager provided me an outstanding service. I'll buy again

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