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DARCARS of Fairfax

10620 Lee Hwy, Fairfax, Virginia 22030
Sales: (888) 826-7421

Makes: Used Car Dealer
 
Good
70% Recommend

Overall Rating 4

27 Lifetime Reviews

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DARCARS of Fairfax
27 Lifetime Reviews

Hours: Closed

DARCARS of Fairfax Info
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Reason For Visit
Sales (Used)

"great people to deal with"

I went to this dealer with a trade for a specific vehicle. They offered me an amount for it that I thought was too low. I told Nick (sales manager) what I needed for it .He worked the phone hard with his whole sellers to try and obtain that amount. Even though he was not able to obtain that kind of offer, he gave the amount I requested to me anyways. He said that it wasn't worth losing a customer over. Alan was my salesman and worked very hard also trying to please me. I would recommend these people to anyone needing their services. Every one I saw there was very friendly. I would have no problem using them again.

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Employees dealt with

alan , nick
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Reason For Visit
Sales (Used)

"Had a close call but service manager made good on it"

The car that I purchased did not even make it back to my house before it broke down on 495; turns out there were several more issues with it than the salesman admitted to. I knew it was going to be be a project but one of the surprises was a short in the electrical system which could end up being a very costly repair. The service manager contacted me today to ask about purchase and, after hearing situation, offered to let me bring the car back in for a full refund. I still think the salesman was being a little shady (told me that it just needed a new fuse, but that he had seen it with fuse in and could verify odometer works - but if you put in a large enough fuse to get it to come on then smoke starts pouring out from behind the dashboard and he somehow forgot to mention that part) but overall I am very pleased with the service there and will definitely consider any other car I might find through them.

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Employees dealt with

Hadi
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Reason For Visit
Sales (Used)

"Car interested in had false pictures on internet ad"

Salesman was polite. Dealership was not cleanest and disorganized. Their ad for the car we went to look at had beautiful pictures and looked very interesting. As we walked to the very back of the car lot the salesman stated i don't think you would want this car but we have others and he said he could not find the key that some other employee had it. The nicer cars were all at the front of the lot and some of them were questionable. We went all the way to the end of the rear lot walking past some couple of hundred cars lined up on dirt parking which seemed more like a salvage yard. Got to the car and it was nothing like the photos. Seats, tires, body all a mess. Salesman walked around with us looking for another car as we were trying to stay in the 5k price range since it was for my son that just graduated high school. Many cars, flat tires, cracked windshields, dents and banged up cars. Some cars unlocked and many not. He fumbled through a list of the cars as we asked what the prices were on some. Walking back up to the front I observed the work bays and people and very disorganized and messy/nasty area. After traveling over 60 miles this dealer was a waste.

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Employees dealt with

can't remember his name and did not save business card
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Reason For Visit
Sales (Used)

"good guys "

For a used car outet these are some of the best guys i have worked with. They really worked with me on the price and they were realky listening to me. I felt like i was actually talking to real people... not sharks. John is a great guy, down to earth.

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Employees dealt with

john and nick
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Reason For Visit
Sales (Used)

"Great !!!"

Joey From Philly Is AMAZING !! If Yu Want To Find A Good Car At A Good Price PLEASE Go To Joey His The Man Very Friendly And Down To Earth I Felt Like I Was Talking To A Neighbor !!! Nick And Bob Were Helpful As Well With Breaking Everything Down And They Were Also Reasonable With The Pricing Of The Car. Thanks Again Guys -Nekay & Josette From Maryland !

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Employees dealt with

Joey From Philly , Nick & Bob
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Reason For Visit
Sales (Used)

"Quality service, great staff, good clean cars. 10 out of 10"

Staff made me feel comfortable, were great to talk to, and over exceeded my expectations. I can only hope to purchase my new car from them. Santiago really knows how to treat his customers, he worked with me as much as possible. He gave it to me straight and had a great energy to him. I was introduced with almost the entire staff which made me feel confident in purchasing a vehicle from good humored and friendly staff. I would recommend this dealership to all my friends and family. Thanks again Darcars for making my decision easy, a great price, and an amazing experience. ~Leo

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Employees dealt with

Santiago, haseem, and jorgez
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Reason For Visit
Sales (Used)

"Happy Customer!"

My husband and I purchased a used car on 4/1/14 and we had the pleasure of working with Joseph (Joey) Grosso. Joey was very professional, friendly, and knowledgeable of the vehicles he showed us. He made our car shopping experience easy & fun. Joey took his time with us and didn't make us feel pressured or rushed at all . He has a great personality and fun spirit about him. If I had to purchase again, I will always remember Joey of Darcars of Fairfax, VA! I am a very satisfied customer and I love my new/used car!

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Employees dealt with

Joseph Grosso Jr.
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Reason For Visit
Sales (Used)

"We traveled over a hour to look at the Chevy Trailer..."

We traveled over a hour to look at the Chevy Trailer Blazer SS.. Our drive was worth it.. The team at Darcars had the vision in mind to put us in that truck and they did not stop until they did.. We drove home with the truck... :)

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Employees dealt with

Ed kiatecki, Nick, and team
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Reason For Visit
Sales (Used)

"SMDH!! I purchased a dodge charger from this place and I..."

SMDH!! I purchased a dodge charger from this place and I bought it as is and I will never ever do that again!! This was a straight lemon, I only had the car for 1 month and then it broke down on my way to work and I took it to have it looked at and they said it has severe engine damage and needs a new engine. How in the hell do u need an engine in a month n didnt even put 1000 miles on it smh and was in there waiting for about 4 hours to start the paper work. This was my first time getting a car and the worst and they told me they couldnt do anything and I still owe all this money on it , like this is really pathetic just a lemon,and to anybody looking to purchase a car from here PLEASE DONT !!!!!!!!

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Employees dealt with

Forgot
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8


Reason For Visit
Service

"the reason I rated this in this way was because Darcars..."

the reason I rated this in this way was because Darcars did a wonderful job and they were very kind and helpful and I hope the costumer service will be as great as it is now

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Employees dealt with

karen
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