Read Reviews DCH Audi Oxnard

DCH Audi Oxnard

DCH Audi Oxnard

1521 Auto Center Dr
Oxnard, California 93036


Sales: (805) 288-3800
Service: (888) 904-8605
Parts: (888) 471-6126

DCH Audi Oxnard
Manufacturer: Audi

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.9

24-Month Rating

based on 291 reviews

5.0

5.0 out of 5

343 lifetime reviews

DCH Audi Oxnard

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Certified: DCH Audi Oxnard

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, DCH Audi Oxnard has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About DCH Audi Oxnard

Welcome to DCH Audi Oxnard. We are centrally located in the heart of Ventura County in the Oxnard Auto Center. Our brand new state of the art facility is simply beautiful and ready to meet all of your automotive needs. With a great selection of new and certified Audi's you will easily find the vehicle of your choice. Feel free to call and chat with one of our friendly Certifed Audi Brand Specialists. With easy access off the 101 @ Rice and Rose Avenue in Oxnard (Behind Costco) and plenty of parking, we are looking forward to your visit. Only 30 minutes from Santa Barbara and Westlake! We encourage you to take a quick drive and see why we are #1 in California on Dealer Rater! Our gourmet coffee and fresh baked cookies are waiting!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Our Amenities

After Hours Drop-Off Free Loaner Cars
Customer Lounge with HD satellite TV Free Quiet WiFi Area
Free Coffee and Latte Bar Parts Store
Free Ice Cold Drinks X-box for the kids!
Fresh Baked Cookies! Shuttle Service

jaimeg805
4/21/2013 1:57:47 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom StraszewskiTom Straszewski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

fiancé and I purchased a BMW 335i, Tom and the rest of the team made our purchasing experience very pleasant. I reccomend others to look here first when purchasing their next vehicle...thanks Tom!

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frazzokello
4/13/2013 3:34:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin BrownKevin Brown
Bill ProfetaBill Profeta
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

I recently had my Audi serviced for its 5000 mile warranty check. My appointment was on time and Bill Profeta handled the details so that all went smoothly. He arranged a ride for us to a nearby restaurant so we could eat while we waited. He made the process easy for us as we were in the middle of a road trip from northern to southern CA. After the servicing my car was so clean it looked new again.

I also needed to have some work down on the wheels and Kevin Brown made these arrangements so it could be taken care of after the servicing. I appreciated that all I had to do was email Kevin and he scheduled it and made sure the job was handled well. This dealership puts the customer first. It is, without a doubt, the best experience I have ever had at a dealer for sales and service and even though I live 700 miles away I'll schedule my next service appointment at this dealership.

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frazzokello
4/13/2013 3:10:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin BrownKevin Brown
Kenny ThompkinsKenny Thompkins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

When I decided to order my new car Kenny Thompkins helped me get what I wanted. He kept me informed about the production process and the schedule for its arrival. When there was a possibility I would not get the color I ordered he worked on my behalf. I appreciated that Kenny did everything he could to assist me through the process. My car arrived exactly as I had ordered it and in perfect condition. After its arrival he had it delivered to me, a distance of 700 miles, since I was unable to pick it up. He made the arrangements, all based on my needs and situation. I could not have had a better experience!

Kevin Brown brought my new car to me, some 700 miles, since I was not able to pick it up. He kept me informed during the drive and he met me on schedule. He then spent more than an hour with me, going over all of the electronics and features that were new to me. He went way out of his way to assist me on all aspects of my new car. Ordering and buying a car at this dealership with Kenny and Kevin's assistance was a perfect experience.

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murfeezmom
4/9/2013 1:35:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin BrownKevin Brown
Kenny ThompkinsKenny Thompkins
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

I contacted Kevin Brown about possibly purchasing a new Q5 back in January. I have been dreaming of owning a Q5 for a while and knew it may be a bit out of reach. Kevin worked with me contantly trying to find the exact car that not only met all of my specifications, but also my budget. He not only found the car, he put up with my constant calls and emails until the car finally arrived. He and Kenny both worked on getting my financing and surprised me when I came back to sign my paperwork and found they had gotten me and even better interest rate than what I had originally been told.
I would recommend and have recommended Kevin Brown to more than one friend, and believe he is an asset to DCH Audi!
Thank you Kevin and Kenny!

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Irish16
3/23/2013 4:23:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Patrick Murphy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

I highly recommend this dealership. I bought off Internet and had shipped to Nebraska. We found a transmission problem, which is common in Acura's. The dealership stood behind the car and worked with me to resolve the problem. Patrick Murphy was great to work with. The car looks and runs great. I am completely satisfied. 5 out of 5 stars.

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aridpath
3/19/2013 3:13:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert BelmonteRobert Belmonte
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

Robert Belmonte went above and beyond our expectations. He was courteous, friendly, approachable and got us exactly the car we wanted.
EXCELLENT Salesperson we would do business with him and DHC in the future and would recommend him to our friends and family.

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natlec2000
3/9/2013 10:50:02 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill ProfetaBill Profeta
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

I am a very demanding customer. Mr. Profeta has been extremely accomodating with my last minute demands and always focus on customer satisfaction. He went to the extend to have his technicians to review the work, a Geico garage did on my car when I had an accident.
I purchased my car with Audi Oxnard Dealership back in 2009 and the sales Department was wonderful. The sale transaction went very smooth. They gave me a sale price no other dealership would have given me. This is a dealership that deserves business and success for the hard work and great customer service, they provide.

Nathalie Lecolley

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lobcity
3/6/2013 11:35:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom StraszewskiTom Straszewski
Kenny ThompkinsKenny Thompkins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

My wife and I were looking for the Q5 and went to three Audio dealerships in Pasedena, Van Nuys and Norwalk. Everyone of them played games and wouldnt or "couldn't" give us the deal we were looking for. We then went to DCH and worked with Tom and Kenny. They gave us the price we wanted for the Q5 and our trade in. If your looking for an Audio go to DCH and don't waist your time with other Audio dealerships.

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Kent3840
3/6/2013 3:45:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyler BarnettTyler Barnett
Mitch MayenscheinMitch Mayenschein
Kenny ThompkinsKenny Thompkins
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Audi Oxnard:

One of The most pleasant new car purchases ever. Low pressure, low BS, great service and price. I love having a separate technologist who goes over the cars features!

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ajoxon
2/18/2013 8:48:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom StraszewskiTom Straszewski
Kenny ThompkinsKenny Thompkins
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of DCH Audi Oxnard:

I was treated with respect through the whole experience. Every aspect of my transaction was clearly explained and implemented excactly as outlined in a precise and timely manner. There was essentially very little "haggling" (which I hate and despise) because I trusted the sales guy (Tom) totally.

All in all avery satisfactory experience which I was dreading! I would reccomend this organization to anyone. On top of this the dreaded meeting with "our financial guru" was sharp, well prepared, fast and clear with no pushing for extra services-they were offered but not pushed.

If I am still around in 5 to 10 years time I will definitely use these guys again.

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