My very first vehicle purchase. I've been researching since the Fall of 2013, going back and forth with Harlan Sacks getting as much information as possible. Harlan was wonderful through the entire process. His service was excellent. Honest & thorough, that's what I was looking for, that's what I wanted and that's what I got. Thank you Harlan for exceeding my expectations.
I purchased my 2014 Audi A6 on 3/21/2014 from DCH Audi Oxnard because Harlan got me the best deal and delivered on every aspect of my request, again, he was perfect. I'm from Orange County & I drove through LA traffic during Friday rush-hour to get my car from Harlan. That should say a lot. Harlan's shift ended at 5pm, but he waited until 6pm to greet my Fiance & I, and waited patiently to make sure we were comfortable and stayed the entire time until we drove off the lot after 8:00pm.
The Finance Manager, David Bedy, that worked with me was great as well. All the documents to sign, he made it simple, explained everything & got straight to the point. I've heard car buying horror stories and my experience at DCH Audi Oxnard but all those thoughts to rest.
Tyler, the technologist was extremely friendly and helpful. He got me up-to-date on all the functionality & technology that comes with a new Audi. It's a lot of information to take in, but he answered every single question, provided tips & best practices. He's very conscientious and polite.
I highly recommend DCH Audi Oxnard if you're looking for an Audi. I did and I'm very happy with my decision.
Thank you DCH Audi Oxnard!!!
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Harlan Sacks, David Bedy & Tyler Barnett