DCH Lexus of Oxnard

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Galvan

My Review of DCH Lexus of Oxnard:
Justin Galvan is eager to please and worked very hard for us. Although we did not buy our new Lexus from Justin we want to make sure he gets the recognition and acknowledgment that he deserves. He is the consumate car salesman, in a good way. Knowledgeable, and very pleasant. We certainly wanted to make the deal with him, but his managers could not find the car we wanted. This is no reflection on Justin, he will work very hard for you too. You can trust him!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Calvin Pathammavong

My Review of DCH Lexus of Oxnard:
New model introduction-limited supply-sales service without pressure gave good advice ,let me select among alternatives. Good interactions with New Car Sales Manager and Finance Manager,Morgan Coyle as well.Very busy dealership, but personal servive was given without being rushed.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Denis Kenney, Calvin Pathammavong

My Review of DCH Lexus of Oxnard:
I bought a new Lexus from them last week, and have never had a better car-buying experience. The salesman and sales manager were extremely helpful, attentive, knowledgable, friendly, and very fair -- real gentlemen to deal with.

I had gone to other dealers (and have owned other Lexus models)and think in general Lexus is very well represented, but this was an experience which could not have been improved upon. They do everything right - including giving you an option of bringing your car in for service or picking it up at no cost (I live 30+ miles away), and in either case giving you a free loaner.

This was and is an A+ experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Viggiano

My Review of DCH Lexus of Oxnard:
In 2000, I purchased an Rx300 from DCH Lexus of Oxnard. It was an excellent car and the service we received from the dealership over the years was outstanding. When I needed to get a new car I looked at various makes. At DCH, Mark Viggiano, made it simple and pleasurable. We drove the car, Mark showed us the various options and we left to think it over feeling no pressure to decide. I then phones Mark, we negotiated a price and in a week Mark was able to get exactly the car ( RX350)we wanted. Through out the process, Mark as well as the other people we interacted with at DCH were attentive to details, letting us know when the car would arrive and what we would need for the transaction. When we arrived to pick up the car, everything was in order, Mark and the others were very helpful. In short, the quality of the people , their knowledge and their service sold us. We have now been driving the car for the past week and it is wonderful. DCH Lexus of Oxnard made the purchase of our new car a pleasant experience. Finally, I should add,DCH certainly lived up to what we have come to expect from our past nine years of interacting with them.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Denis Kenny

My Review of DCH Lexus of Oxnard:
My fiance and I have purchased a number of vehicles over the past few years and Denis was by far the best salesman we have worked with to date. He was not pushy whatsoever, made us feel completely comfortable and allowed us to have plenty of "alone time" to discuss our decision to purchase the car. We test drove a number of vehicles before deciding on one and at no time did we feel he was irritated with the time we were taking to try out what interested us. As first time buyers at Lexus of Oxnard we were thoroughly impressed and will definitely be back to buy two more cars for our children in the next 4-5 years. Thank you!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Frisco, Walt, Dennis

My Review of DCH Lexus of Oxnard:
My husband and I usually leave a dealership angry after buying a new car. We are usually there for many hours and always feel like we were ripped off. This was not the case with buying our Lexus. Everyone was very accomodating, the sale took no time at all, and we truly felt like we got a fair deal. We are very happy with our purchase thanks to Frisco, Walt and Dennis at DCH LEXUS.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Calvin

My Review of DCH Lexus of Oxnard:
Dealership is clean and attractive. Good stock on lot. Thorough, and I mean thorough, explanation of model's features, etc.
Three test drives over three weeks. Bought Lexus over Infinity because of the dealer. Salesperson, Calvin, was very pleasant with no hard pressure. Follow up calls and notes were pleasant. Would highly recommend.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: George Nordaz, Morgan, Dennis & Paresh

My Review of DCH Lexus of Oxnard:
My experience was wonderful and totally unlike the sales experience at another Lexus dealership where I previously purchased a car. From the time I walked in the door to the time I drove off the lot, everyone was efficient and professional and it was a pleasure to do business with DCH Lexus of Oxnard.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Green

My Review of DCH Lexus of Oxnard:
I purchased my ES 350 in Sept. of 2008. I enjoy very much with my new car. I am very happy and satisfied with the service. Joe Green was my internet sale manager. He responsed to my email and phone calls in a timely manner.

I live in Torrance and we drove up to Oxnard on the Labor Day weekend. It was a quick transaction. It worths the drive.

Price was right and the service was great!! Joe was a friendly,very patient, knowledgeable, and attentive to every detail and easy to deal with. He was pleasure to work with.

I highly recommend to anyone who is interested in purchase a used or new Lexus, please ask for Joe Green.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis Kenney, Sales Manager | Bill Profeta, Sales

My Review of DCH Lexus of Oxnard:
An excellent experience. Leased a new 2009 ES 350, a beautiful car.
I called Dennis Kenney, Sales Manager, directly, looking for a comparative quote to
Lexus of Thousand Oaks. Dennis found a way to improve on Thousand Oaks' bottom line, and include my favorite extra: Supercare. (that extra coating that protects the paint and finish of your car. Had it done on my previous Lexus, a 2005 RX330 and my car looked brand new for four years.)The tone of the entire dealership is elegant, yet friendly, professional, and caring. Dennis is very committed to providing a level of service that will attract people from a good distance. For example, service department will drive a loaner to your home, pick up your car for service, and return it. I'm looking forward to that! Bill Profeta is new to DCH Lexus/Oxnard, but very experienced from BMW and Audi. He was a pleasure to work with, very patient, knowledgeable, and attentive to every detail. Morgan in the leasing department was just as easy to work with. Unlike many other lease experiences in the past,(BMW, Mercedes, Lexus) we never felt that the people at the dealership had any other agenda than to give us a supportive, helpful experience. Overall we couldn't be happier!

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