The entire car buying process was great from the test drive to signing the paperwork. I would highly recommend DCH Lexus if Oxnard for anyone looking for a new or used vehicle. I have to give a shout out to Frisco Robles for his knowledge of the car I was looking into purchasing, Carlos Cannon who got me an amazing deal, Antonio Cruz who assisted with the purchase even though he wasn't the original salesperson, Mark Viggiano for his finance expertise and last but not least Denis Kenny for the final approval in making the deal happen.
"Great Experience....3rd time!"
- One lexus lover
We had a very bad experience with Lexus of Tustin/Newport. On our way home we stopped at Lexus of Oxnard...with whom we have bought car before. Our experience was seamless....Antonio helped us via the phone to let us know what they had for us...we agreeed over the phone on details and drove up to see and pick up the car. They kept our old one which was being given to grandchildren...kept it for four days. My daughter took the train up to get it and Antonio went way out of his way and picked her up at the train station and gave her a ride to the dealership. Every person at the dealership was stellar! We felt customer service could not have been better!
I'm excited I have had a jeep for the last 25 years., what a difference it drives so smooth. The Lexus IS awesome!! I would strongly recommend to everyone.