Antonio Cruz provided warm, knowledgeable and superb service, making the experience of purchasing our car a very positive and professional one from beginning to end. I came to the dealership with two specific cars in mind that I had previously researched. Antonio promptly located the cars we wanted to see, and proceeded to accommodate our test drives, answer our questions and proceed with the process in the most friendly and caring manner. We also met with Miguel Munoz Vignes who provided excellent help as well in our process. I sincerely recommend sales rep, Antonio Cruz, DCH Lexus of Oxnard and all those we worked with, and their excellent customer service, attention to detail and dedication to customer satisfaction.
"Customer Service Focused"
Made a cold call visit to this dealership and was promptly greeted by Antonio Cruz Cuellar, a sales rep. He hunted down a car we were interested in and gently worked with us to fulfill the purchase. The sales team was thorough, patient and fair.
The entire car buying process was great from the test drive to signing the paperwork. I would highly recommend DCH Lexus if Oxnard for anyone looking for a new or used vehicle. I have to give a shout out to Frisco Robles for his knowledge of the car I was looking into purchasing, Carlos Cannon who got me an amazing deal, Antonio Cruz who assisted with the purchase even though he wasn't the original salesperson, Mark Viggiano for his finance expertise and last but not least Denis Kenny for the final approval in making the deal happen.