"Outstanding Dealer Service"
Derek Bishop is the best Service Consultant I have ever had. Knowledgable, thorough, efficient, courteous and very effective in maintaining my 2006 LS430 in perfect condition. I absolutely trust his recommendations and the quality of work being done by the technicians. He always explains what is to be done and delivers exactly what he promises. DCH Lexus of Santa Barbara is a great dealership!
Caught them on a day where they were over whelmed with activity. They
were quick to say I am sorry, and wanted to help in anyway possible. They
listened to my need, responded to my questions.
problem to day, is everyone wanting to read your mind today, and no one
listening to what you say. Tony Rucker did a excellent job. I would recommend
him to anyone in the market.
"Ed was excellent with his customer service! I highly recomme"
I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was able to locate a special tire for my Lexus and have it delivered. Plus he arranged a loaner car so that I could go to work and return when my car was ready. He did everything to make my visit at DCH Lexus Santa Barbara an excellent experience. I sincerely appreciate his attention to all the details to get me back in my car in a very short turnaround time so I could continue working on a high profile event all weekend. Thank you Ed and Santa Barbara Lexus!!