My Review Of DCH Toyota of Oxnard:
DCH Toyota of Oxnard was one of the best dealerships my husband and I have had the pleasure of experiencing. One of the best things about the dealership was our sales person, Edgar. He was sincere, understanding and very patient with us as we chose the next addition to our family. We spent a total of 6 hours at the dealership from start to finish, and never once did Edgar show any signs of frustration or fatigue. He completely went above and beyond the call of duty; he offered his honest opinions on color and specifications and even gave his own life stories to better support his opinions. My husband and I were only browsing when we came to DCH, thus, we left all the necessary paperwork at home. This was no match for Edgar and DCH - Edgar drove us through traffic, over 60 miles, to obtain the necessary documents, and never once let his smile leave his face. Not only was Edgar attentive to us, but the entire DCH team treated us like humans - not paychecks - and every team member we met was warm and welcoming. I understand as a dealership, you want to make a sale - but with DCH, and especially with Edgar, this was not the case. The entire sales team went above and beyond to find EXACTLY what I wanted (as the car I wanted was not available in their lot) and delivered above expectations. The sales manager, Debra, was sweet and very truthful; she did not advertise options that she herself would not want because she knew it would waste our time. The whole experience was, without a doubt, effortless and exciting. The team made us feel like we were part of their family, and the facility was beautiful and clean - it made me feel like the dealership really cared about their clients, not only with their cars, but with the entire experience.
I cannot recommend DCH of Oxnard enough; apparently, my parents also purchased their most recent vehicle from DCH of Oxnard as well. It seems that good taste in cars and dealership runs in the family. I highly recommend DCH Toyota of Oxnard and will definitely keep them in mind when it is time to purchase another family car. If you are looking for a great price, honest sales associates and top notch service, please visit the DCH Toyota of Oxnard family - and ask for Edgar! Five stars, hands down!
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