Read Reviews DCH Toyota of Oxnard

DCH Toyota of Oxnard

DCH Toyota of Oxnard

1631 Auto Center Dr
Oxnard, California 93030


(888) 586-9944

DCH Toyota of Oxnard
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 220 reviews

4.8

4.8 out of 5

364 lifetime reviews

DCH Toyota of Oxnard

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Certified: DCH Toyota of Oxnard

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, DCH Toyota of Oxnard has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About DCH Toyota of Oxnard

Welcome to DCH Toyota of Oxnard. We are centrally located in the heart of Ventura County in the Oxnard Auto Center. Our brand new state of the art facility is simply beautiful and ready to meet all of your automotive needs. With over $9 Million in new and used inventory you will easily find the vehicle of your choice and enjoy our friendly staff of Certifed Toyota Brand Specialist. With easy access off the 101 @ Rice and Rose Avenue in Oxnard (Behind Costco) and plenty of parking, we are looking forward to your visit. Our gourmet coffee and fresh baked cookies are waiting!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 9:00 AM - 8:00 PM


Our Amenities

scion50
5/19/2013 9:50:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eddie WehemeyerEddie Wehemeyer
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of DCH Toyota of Oxnard:

Eddie and his finance team made it easy from the moment I walked in the door.I was taken care of , I got straight answers and they were focused on really helping me find what was best for me and my family.Everyone I came accross at the dealership was very friendly it just took the stress out of buying a car and everything got done in a short period of time I would definatley refer a friend and already referred a family member to visit your dealership , thanks again Eddie a, thanks Finance team you guys rock!!!


Jeff Cooper

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TomM137
5/10/2013 11:29:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Claudio HuertaClaudio Huerta
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Toyota of Oxnard:

We were ready for a new lease on a Toyota minivan and Claudio worked with us and got the deal that we wanted. Great job!

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JohnKi
5/9/2013 1:59:23 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Andres and Eduardo
  • Customer Service:

    2
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    3
  • Pricing:

    1
  • Overall Score:

    2.5

My Review Of DCH Toyota of Oxnard:

I went to a dealer and was offered $14,205 for my trade-in. DCH Oxnard offered me $12,750 for my trade-in (which, in Kelly Blue Book, is below even "fair" condition). Do not expect a fair price for your trade-in. Do your homework, go on-line and find out the Kelly Blue Book value for your trade-in. And, if possible, get more than one appraisal. Good luck.

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Michael93066
5/9/2013 12:21:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Edgar Cordoba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Toyota of Oxnard:

We visited DCH of Oxnard late Saturday and were greeted promptly by Edgar Cordoba. We did a lot of research on the car we wanted but still had some questions about the Camry we wanted. Edgar answered all of our questions and was knowledgeable not only to explain but also demonstrate the features of the car. He also explained cell phone features and apps that were helpful to us. We finished after the dealership closed, and Edgar stayed with us to the end so we could drive our Camry home that night. We returned the next day for a final training on the navigation system and completed the paper work. The process was smooth, thorough, and professional thanks to Edgar, Eddie and Oscar.

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GilbertMagpayo
5/3/2013 7:59:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Edgar Cordoba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Toyota of Oxnard:

DCH Toyota of Oxnard was one of the best dealerships my husband and I have had the pleasure of experiencing. One of the best things about the dealership was our sales person, Edgar. He was sincere, understanding and very patient with us as we chose the next addition to our family. We spent a total of 6 hours at the dealership from start to finish, and never once did Edgar show any signs of frustration or fatigue. He completely went above and beyond the call of duty; he offered his honest opinions on color and specifications and even gave his own life stories to better support his opinions. My husband and I were only browsing when we came to DCH, thus, we left all the necessary paperwork at home. This was no match for Edgar and DCH - Edgar drove us through traffic, over 60 miles, to obtain the necessary documents, and never once let his smile leave his face. Not only was Edgar attentive to us, but the entire DCH team treated us like humans - not paychecks - and every team member we met was warm and welcoming. I understand as a dealership, you want to make a sale - but with DCH, and especially with Edgar, this was not the case. The entire sales team went above and beyond to find EXACTLY what I wanted (as the car I wanted was not available in their lot) and delivered above expectations. The sales manager, Debra, was sweet and very truthful; she did not advertise options that she herself would not want because she knew it would waste our time. The whole experience was, without a doubt, effortless and exciting. The team made us feel like we were part of their family, and the facility was beautiful and clean - it made me feel like the dealership really cared about their clients, not only with their cars, but with the entire experience.

I cannot recommend DCH of Oxnard enough; apparently, my parents also purchased their most recent vehicle from DCH of Oxnard as well. It seems that good taste in cars and dealership runs in the family. I highly recommend DCH Toyota of Oxnard and will definitely keep them in mind when it is time to purchase another family car. If you are looking for a great price, honest sales associates and top notch service, please visit the DCH Toyota of Oxnard family - and ask for Edgar! Five stars, hands down!

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Joey11
4/17/2013 11:46:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Curt CarlsonCurt Carlson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Toyota of Oxnard:

Absolutely excellent experience! Curt was fantastic, helped with every facet of purchasing my new Prius. I could not have been happier and will recommend Curt and Toyota of Oxnard to everyone!

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ronnbonnie
4/16/2013 10:41:38 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Powell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of DCH Toyota of Oxnard:

We were able to get both are cars in at the last moment and had our work done promptly. As a bonus they wash the car.

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theresakil
4/4/2013 6:23:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
I really don't remember
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of DCH Toyota of Oxnard:

I am only just writing this review although we purchased a used Subaru from these guys about two years ago. Nothing whatever was disappointing about the experience, except the VERY long wait in between agreeing on a price with the salesperson and waiting for the finance person so we could close the deal. Altogether we were there about five hours, which isn't unusual I know for a transaction at a car dealership—however it can be excruciating when you have two small children with you and there's nothing provided for their entertainment or food for their stomachs. Overall everyone was very pleasant and professional, and we pretty much got the price that we wanted.

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anitaswanson02
3/30/2013 11:26:39 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Raymond MartinRaymond Martin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of DCH Toyota of Oxnard:

I brought in a vintage Toyota ("99 Echo). The staff treated me as if I'd driven in and just purchased a new Avalon. They were outstanding. I gave them a difficult job to do and they did as if they did this kind of repair everyday. Thanks! Hope to be driving my vintage Echo for another 200,000 miles.

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Response From: DCH Toyota of Oxnard
Added: 4/2/2013 5:09:07 PM

Thank you for taking the time to leave a review! We are glad to hear that you were happy with the service you received and we also hope that you continue to enjoy your Echo for many years to come!

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jmsimko
3/17/2013 3:35:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Luke ShimatsuLuke Shimatsu
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Toyota of Oxnard:

Luke went above and beyond when I purchased my 2013 Toyota Camry. My family and I have dealt with Luke for years and there is a reason why we continually keep coming back: Luke consistently cares about his customers. When I arrived for our appointment, Luke not only had several cars selected for me, but enthusiastically answered all my questions. Whether it was showing me around the lot, answering mileage questions, or demonstrating car capabilities, you could tell both Luke and I were having an excellent time selecting a car. During our test drive I knew this was the car for me and immediately agreed to take it. From the moment we re-entered the showroom until I left the dealership I couldn't hide my contagious smile because this was the car for me. Luke connected me with a great car and made getting a new car very simple. To say I enjoy my Camry is an understatement and I want to thank DCH Toyota of Oxnard for such an amazing experience. For anyone considering buying/leasing a Toyota I would strongly recommend stopping by and asking for Luke. Keep up the excellent work!

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Response From: DCH Toyota of Oxnard
Added: 3/18/2013 2:30:49 PM

John, thank you for your family's loyal business and for the most recent purchase of your 2013 Toyota Camry! Our team works hard to provide the best service and keep our customers happy. It is great to hear that Luke and the rest of the team at DCH Toyota of Oxnard helped to make your car buying experience an excellent one. Thank you for the review and we look forward to seeing you again!

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