DCH Toyota of Oxnard

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Dowl Tim?

My Review of DCH Toyota of Oxnard:
This dealer is great! Michael Dowl contacted me via an internet search and could not have been more helpful not only at the time of the purchase but since then too. Tim does the financing and he was fabulous too. They are the BEST and I would recommend them to anyone. They stayed late to set up my bluetooth and have answered all of my questions courteously and promptly. Tim got me a second key at no charge because I asked and thought I should have one with the car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Dowl

My Review of DCH Toyota of Oxnard:
My husband and I initially contacted Michael Dowl via the Internet. We asked for information and a quote on a new Camry. Michael answered us immediately and gave us an excellent price quote. Later we met Michael at the Toyota of Oxnard dealership and found him to be knowledgeable, sincere, and pleasant to work with. We spent a couple hours with him asking questions about the Camry and other cars, and test driving the car we eventually purchased. I particularly appreciated Michael's non-aggressive sales manner and highly recommend him to anyone looking to purchase a car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Larry, Curt, and Rodger

My Review of DCH Toyota of Oxnard:
I just bought a new FJ Cruiser (and previously bought a new Prius) from Toyota of Oxnard, and the experience was amazingly POSITIVE in every way! Frankly, I'm stunned by the huge emphasis on customer service because it's so foreign to me to get this level of care from a car dealer! (I've bought many new cars during my driving life, and the level of care that I received from Toyota of Oxnard is in a class by itself!) Also, the sales folks WILL negotiate to get to a "win-win" with the customer, so it's not customer care at any price. In addition, the auto prep and service support has been awesome! This dealer is DEFINITELY worth checking out if a Toyota is a consideration (and if it's not, it should be because it's such an exceptional automobile)!

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Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Darryl "DJ" Jones

My Review of DCH Toyota of Oxnard:
I am so very happy with the customer service provided to me. Everyone that I came across was exceptionally friendly. I felt very comfortable, I would not go anywhere else. I am very satisfied in saying that DCH Toyota of Oxnard be very proud to have a member like Darryl "DJ" Jones, and along with the co workers in his same office were great fantastic people. But of course he is one of their best employees! I was one of the happiest customers on their lot thanks to him and everyone that helped in my matter. That is always the kind of fast and comfortable service i would always want and that is why i would only go back to DJ and i would be very happy to send the people that ask me about my vehicle to DCH Toyota of Oxnard. Great service, very comfortable, greatly satisfied, my heart belongs to DCH Toyota of Oxnard and its members!

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