"Got a good deal !"
I bought a cat here from Aaron Castro a few months ago! He was very helpful polite and courteous !
I had some questions about the car and so I went back and Aaron spent almost an hour going over everything again!
Thanks again DCH Toyota and thanks Aaron!
"Test drive at DCH Toyota "
This is a very big dealership! There facilities are absolutly fabulous love!
I took a test drive with Aaron Castro
The test drive route was very nice with zero traffic!
"Approval with no payment but salesman kept insisting on down"
My boyfriend and I into the dealership with a pre-approval from a bank. The bank already had all of our paystubs etc that were needed. The transaction should have been smooth, but the salesman Jeff kept insisting on a down payment that was not needed. Our approval was with $0 down, all that was need was for the credit app to be sent to the bank. After going back and forth we were told to go home and they would call us tomorrow. The call never came, so we called the bank and was told that we had been approved all we needed to do was return to the dealership to pick up the vehicle. So, we called the dealership and was told it was ok to come pick up the vehicle. On 2/18/17, my boyfriend returned to pick up the vehicle and was told by Jeff that he needed to put $2500 down to take the car which was not apart of the agreement with the bank. So, my boyfriend stated that he was not putting money down and was already approved with $0 down from the bank, since we had already spoken to the bank and gotten all the specifics of the deal including how much monthly payments were to be. So after being hounded about a down payment that was not apart of the deal with the bank we left without the car we were approved to buy. This was the worst experience I have ever had at a dealership with any salesperson. I would never return here, nor recommend DCH Toyota to anyone