I'm not one to write product reviews but I felt I needed to write a review about my experience at DCH Toyota. My wife was visiting the Fishkill area when her 2002 Toyota Sequoia broke down. Not knowing any mechanics in the area, we opted to go to DCH. I worked with Matthew Gaynor, the Assistant Service Manager, who was very knowledgeable and gave us confidence that he would take care of us. The initial reason for going in was to replace the drive belt which had snapped. While there, I decided to have a few extra things done (ie: broken door handle, broken rear hatch handle and the timing belt replacement which was due). I don't look forward to spending money but, in this case, it was well worth it. All the work was completed professionally and my wife and I are extremely happy with the way things turned out. I called Matthew to personally give him my thanks. He displayed excellent customer service and I look forward to continue bringing my vehicles there when I move into the area shortly. Thanks again! - Al C

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My main reason for shopping for a new car was my wife's birthday. Michael was there to greet us as soon as we stepped into the showroom. Michael was extremely professional, kind, knowledgeable and respectful. Michael spent as much time as we needed to go over each and every detail that was of concern to us. I put Michael to the test when it came to getting us the right price and the right trade-in value for our vehicle. Michael went out of his way and had to re-approach the sales manager multiple times between offers and counter offers until we reached a win-win outcome. Michael (knowing it was my wife's birthday) arranged for balloons and a big red bow to be placed on the new car. Michael went over the top and actually sang Happy Birthday to my wife!

Thanks to Michael and the rest of the team, I will definitely refer friends to the dealership.

Sincerely,

David Bodisher

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I have been purchasing Toyotas since 1985, but my experience with Wappingers Falls Toyota was unlike any prior experience. It was the most satisfying, least stressful purchase I've ever been involved with. The experienced sales team knew why I was there and quickly recognized what would be required to close the deal. My sales associate, Mike Steinke, took the time to show us various exterior and interior paint combinations on the lot so that we made a satisfactory selection. He patiently reviewed the options included in our desired model so there were no questions left unanswered. The other members of the team were equally helpful and flexible dealing with my requirements. This was unquestionably the most pleasant car buying experience I've ever encountered and would strongly recommend this dealership to potential buyers. Kudos to team Wappingers Falls Toyota!

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In all our years of purchasing cars this was one of the most pleasant experiences me and my husband ever had!! Prices were very good Mike was very knowledgeable of all the cars and the brand He did an outstanding job .Did not feel pressure like we have experienced before from other sales persons. The other depts. were all very friendly and everyone there takes their time to explain different things to you. I cant say enough good things about them. From the test ride to the purchase just a great experience overall. We will be going back to purchase another car for our college bound daughter. Thanks so much Mike and DCH!!!!!!!!!!!! -----Christine and Lewis F.
PS We love our new car!!!!!!!!!!!!!!

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I recently leased my first car this passed week at DCH Wappingers Falls Toyota, and I'm so glad I did. My overall experience was great! The sales consultant, Ron Wilson was extremely helpful and kept me in the loop though out the entire process. He also answered any questions I may have had honestly and professionally.

Thank you, Ron and the rest of the DCH Wappingers Falls Toyota family!! I will be recommending this dealership and sales consultant to everyone I know.

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just brought a 2013 rav4. salesman Leroy Porter was a very nice and honest guy. I have brought many many cars through the years and Leroy took more time explaining the new features on my car than anyone Ive ever dealt with. He was a true professional from start to finish. I would recommend this dealership for anyone looking to buy a car.

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I came in looking for a used car for my son to drive. Mj was very friendly and made sure I had all of the information I needed to have. I have had bad experiences with other dealerships before and didn't expect much more out of this location but was pleasantly surprised. I appreciated the time Mj took to answer my questions and help me to make the right purchase. I love the Hassle-free way this dealership uses and I would recommend anyone looking for a vehicle new or used or just coming in for service to come to Wappingers Falls Toyota! I won't be doing my car shopping anywhere else nor with anyone else! Thank you very much DCH TOYOTA!

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My wife and I came to DCH Toyota with admitted hesitation. Not for the dealership in particular, mind you, but rather for the car buying experience as we knew it.

But from the moment we stepped onto the lot, right up through that third hour when we decided to purchase our Prius, it was clear that the car buying experience as we knew it, needed to be redefined.

Bobby Pucher was an all-star. His knowledge, patience, and friendly demeanor made the whole process an easy, even fun, one.

Kudos as well to the rest of the staff, including Corey Rheal. Personable, informed, and hassle-free is definitely the way to go.

And that is why when it comes time to purchase another car, we'll be returning to DCH Toyota. Without hesitation!

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My experience @ DCH Wappingers Falls Toyota was awesome. Naeem Randall was professional, patient, and well informed. I left this dealership with a better deal than I thought I was capable of receiving. I am extremely happy with my Rav4, I look forward to doing more business with DCH Wappingers Falls Toyota in the future. I will reccomend this dealership, and Sales Consultant Naeem Randall to everyone.

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Bill Albrecht and the team at Wappingers Falls were exceptional. I was not sure which model Truck I was going to buy and Bill worked with me over the course of three days and priced everything out for me. He was very patient. There was never any pressure. It was very helpful to me in making my decision. Bill is friendly and knowledgeable. My truck was delivered right away. They also gave me a great deal on my trade in. I visited five other Toyota Dealers and I did not have a similar experience at any of them.

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