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DCH Wappingers Falls Toyota

1349 Route 9, Wappingers Falls, New York 12590
Sales: (888) 785-3542
Service: (888) 345-2374
Parts: (888) 711-9856

Makes: Service Center|Toyota
 
Excellent
99% Recommend

Overall Rating 4.9

813 Lifetime Reviews

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DCH Wappingers Falls Toyota
813 Lifetime Reviews
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DCH Wappingers Falls Toyota Info
Hours
Amenities
About DCH Wappingers Falls Toyota

At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.

About This Dealer | Hours of Operation | Amenities

About DCH Wappingers Falls Toyota Learn More

At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday 11:00 AM - 5:00 PM

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 7:00 AM - 5:30 PM

Sunday 10:00 AM - 4:00 PM

  • Shuttle Service
  • Free WiFi
  • Free Coffee
  • Freshly Baked Bagels
  • Cable TV
  • Customer Lounge Area
  • After Hours Drop-Off
  • Authorized Parts Store
  • Pet Friendly
  • Vending Machines
  • Baby Changing Station
813 Dealership Reviews
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Reason For Visit
Sales (New)

"Made my vehicle purchase fast and easy!"

I came to the dealership from more than 45 minutes away. DCH happened to have the Toyota 4Runner model I wanted in the color I desired. I called the dealership and asked if the truck was still available. It was. Not knowing what to expect when I arrived, I was greeted by a friendly customer representative whom said, "we were expecting you!" From there I met MJ Herring whom was a pleasure to do business with. The entire experience was very nice. From the purchase to the delivery, MJ was a gentleman. Can't say enough about the entire staff at DCH. Thanks to: MJ, Carl and Rob.

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Employees dealt with

Carl and Rob


Reason For Visit
Sales (New)

"Excellent and hassle free experience"

We had a wonderful experience purchasing our new Prius from Michael. He was knowledge, friendly and courteous. It was an easy, hassle free experience from start to finish. We would happily use this dealer ship and Michael for future purchases.

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DCH Wappingers Falls Toyota responded to this review

October 20, 2014

Thank you for honoring us with a 5-Star Review! I am happy to hear your kind words about Michael and I will be sure to pass it along to him and the rest of our staff here at DCH Wappingers Falls Toyota. Thank you for your business and enjoy your new Prius!



Reason For Visit
Sales (New)

"EXCELLENT CUSTOMER SERVICE!!"

It was a pleasure buying our car at DCH Wappingers Falls Toyota. The dealership should give lessons on how the car purchasing EXPERIENCE should be!!!! We would like to express our thanks to your our sales consultant- Chris Heimink was exceptional and the entire staff commendable all were professional and Great!!

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Corey Rheal & Darly Callahan

DCH Wappingers Falls Toyota responded to this review

October 20, 2014

Thank you for taking the time to post such an awesome review! I am happy to hear your kind words about Chris and I will be sure to pass it along to him and the rest of our staff here at DCH Wappingers Falls Toyota. Thank you for your business and we hope to see you again!



Reason For Visit
Sales (Used)

"Would definitely use this dealership again"

We worked with Akeem Jackson to purchase our Sienna. He listened to my thoughts, wasn't pushy or obnoxious, and paid attention to all the little details. This was one of the best car buying experiences!

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DCH Wappingers Falls Toyota responded to this review

October 13, 2014

We are pleased to hear that we have been one of your smoothest transactions when dealing with car purchases. Thank you for your kind words about Akeem. We are glad he made you feel comfortable enough to shop with us at DCH Wappingers Falls Toyota and we hope you'll come back again. Thank you for your business and enjoy your purchase!



Reason For Visit
Sales (New)

"A positive car buying experience"

Easy to work with. We purchased a Prius plug in and although this was the first plug in our salesman sold, if he didn't know certain specifics, he found answers to any questions we had about the car, quickly! He also followed up frequently to make sure we were happy with our vehicle. Overall the staff and our salesman, Chris Heimink, were courteous and very helpful. A positive, low pressure experience from start to finish.

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DCH Wappingers Falls Toyota responded to this review

September 19, 2014

Thank you for taking the time to share your review! We are so happy to hear that you enjoyed your visit to our dealership and your experience with Chris and the rest of our team. We appreciate your business and we look forward to working with you in the future. Enjoy your new Prius!



Reason For Visit
Sales (Used)

"Pleasant experiences purchasing cars at Wappingers Toyota "

Recently we purchased our second Toyota from DCH Wappingers Falls Toyota. Both times we appreciated the capable, no pressure, professional assistance of Jose Villar. He was courteous and knowledgeable both times. We think that his service to us was better than excellent. Thank you Jose from John and Cynthia Flynn.

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Reason For Visit
Sales (New)

"Fine group of people to do business with"

I just drove my new Prius home and my experience with the dealership was fantastic. My wife loved the color and the leather seats that were locally installed. The no hassle experience was truly the best price of the two other dealers in the area that I could have purchased from. Darryn Secor is a very professional young salesman that did an outstanding job. I hope my friends will follow my advice when they need a new car and see Darryn.

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DCH Wappingers Falls Toyota responded to this review

September 19, 2014

Thank you for the 5-star review! We are thrilled to hear about your positive experience with Darryn. We appreciate your feedback and we look forward to working with you in the future!



Reason For Visit
Sales (New)

"Best Purchase Experience Ever- Melissa Sinapi is excellent"

This is the 12th new car that I have purchased. From start to finish this was the best purchase experience that I have ever had. I do a lot of research before I purchase a car. I requested and promptly received pricing information. Based on this information I set an appointment. Melissa Sinapi was the sales person who handled my transaction. She immediately took me on a test drive. It was the longest and most thorough test drive I have ever experienced. This was important to me since the car I purchased was a hybrid and I wanted to see how it drove. After the drive we finalized terms. To my pleasant surprise the terms of the transaction were exactly what I had been quoted. There were no typical dealer surprises and no pressure to purchase additional options. Melissa was very pleasant the entire time. This is what makes this dealership stand out. On my previous experiences, the dealers were always pushing to add options or purchase other dealer offerings. Since the car I wanted was not on the lot, the dealer had get the car from another dealer. It took a few days to get the auto. Melissa was on top of the situation. She kept me well informed of the status at all times. The day I picked up the car Melissa spent much time showing me everything I needed to know on the car's electronics. I have picked up cars before where the sales person would spend no more than 5 minutes showing me the car's operations. Melissa spent at least 30 minutes going through every aspect of the auto. She even programmed my phone into the car's blue tooth system. I was very impressed by her attention to detail. Upon leaving the dealership, I was invited to a new owners event. This dealership made me feel important and special. I feel like we are establishing a long term relationship, not a one time purchase transaction. Everyone at the dealership was pleasant to me while I was there. Hasts off to DCH.

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Reason For Visit
Sales (Used)

"Chris really show you the hassle free priceing"

Chris was one of the best(or the best) auto sales preson that made me comfortable buing a car. He gave the information that I needed before asking. Great knowledge about the car was excellent. He made easy for me to choose the right car . This the frist hassle free buy that I had Thanks Chris

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DCH Wappingers Falls Toyota responded to this review

September 10, 2014

Thank you for taking the time to write about your positive experience, Jim! We are delighted to learn that Chris was so helpful in answering your questions and showed you the smooth car-buying experience at DCH Wappingers Falls Toyota. On behalf of all of us here, we hope you enjoy your purchase and please let us know of any future maintenance needs!



Reason For Visit
Sales (New)

"Easy to deal with"

Just purchased our second car from this dealership. Chris Heimink and everyone on the staff were very helpful and made this a no hassle experience. Loved both cars and the dealership

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DCH Wappingers Falls Toyota responded to this review

September 08, 2014

Hello, Thank you for choosing DCH Wappingers Falls Toyota and writing this 5-star review! We also appreciate your nice words about Chris and the rest of our staff. We’re lucky to have them! Because we know that the car-buying process can be stressful, we strive to provide helpful and friendly service so customers’ experiences are enjoyable. We’re thrilled to hear that your experience aligned with this goal. Please don’t hesitate to visit again if more automotive needs arise. Enjoy your new car!

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