It was an absolute great experience working with Dow Honda and their staff. Before ending up at Dow, I had done the circuit of a large number of various car dealerships across Ottawa. I found Dow's approach a refreshing change.... the service was friendly and helpful. Their pricing was very competitive. They took the time to explain things to me (how the financial structure of the lease worked, how the features of the car work, etc.), but most importantly, they respected my time and did not keep me sitting around the dealership for no reason. I let them know my time constraints(both on a particular day (i.e. I need to be out of here within one hour) and in the bigger picture (I have to have the car by the end of the week), and as challenging as my constraints may or may not have been, they meet every one of them (and with a smile). It was definitely a positive car experience working with Dow... so positive, I am considering purchasing/leasing a second car from them. The best compliment I could probably give to Dow is I would happily recommend them to family and friends looking to purchase a vehicle.
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