Dale Earnhardt Jr. Chevrolet

Teresa in service was extremely helpful and made sure other members of the service team were ready to get to work on my car. Jae from service got me squared away with a rental car for a few days while th other members of the service team were ready to get to work on my car. Jae from service got me squared away with a rental car for a few days while the work was being done. I truly appreciate the follow-up phone calls to ensure everything was done to complete satisfaction. More

I had bought a Jeep Wrangler four months back and had saw one that was perfect for me. I went back to see if it was possible and with the help of Cole Beatty and Jack I was able to get approved and driving t one that was perfect for me. I went back to see if it was possible and with the help of Cole Beatty and Jack I was able to get approved and driving the same day! I appreciate everything the guys have done for me. Each interaction is full of care and you can tell they'll take care of you at Dale Earnhardt Jr Chevy. More

Brienna was a great service advisor. Very nice and professional. It was my fastest service at Dale Earnhardt Jr. to date which was a bonus. Very nice and professional. It was my fastest service at Dale Earnhardt Jr. to date which was a bonus. More

horrible service. I got a transmission flush and when I got my car back the transmission was slipping. I took my car back to the dealer so they could take a second loo I got a transmission flush and when I got my car back the transmission was slipping. I took my car back to the dealer so they could take a second look at it. I was told my pump failed and I need a new transmission and it would cost a total of 10,000. I went to another shop and they checked my transmission and they stated my transmission fluid level was not filled properly, so they put the proper amount of fluid in and did a trans flush and I had no issues with the transmission. I went back to Dale Earnhardt and spoke with Shane Woodyard and stated I almost purchased a new transmission and would have spent 10,000 he said nothing at all. I stated I brought my car for a second inspection, and they stated I needed a new one he stated if they didn't check it shame on them. I told him I wanted the money for the services the second dealer completed, and he was only willing to pay for the amount for the trans fluid and stated the second car shop didn't have to do a flush and fill and that's bad customer service. I told him if your tech would have done it right the first time or checked it properly the second time I wouldn't be asking for refund. In the end of all the back and forth I got my refund but that poor service. More should have been done for my inconvenience. I almost spent 10,000 for a service that was done wrong once then checked again. When Shane took all my paperwork and spoke with the receptionist, he gave my paperwork back I wanted to confirm the refund amount and he pointed at the paperwork that was unprofessional I did nothing wrong and he act like the refund was coming out of his pocket. His technicians screwed up not me. I will never return there again More

I worked with will smith and was the best decision i made he found the perfect truck and made sure my experience was not stressful will definitely recommend him to everyone i meet he found the perfect truck and made sure my experience was not stressful will definitely recommend him to everyone i meet More

Will smith did a great job kept in contact very knowledgeable and respectful I will send all my family and friends to come see him 10 out of 10 service knowledgeable and respectful I will send all my family and friends to come see him 10 out of 10 service More

Excellent customer service! Beautiful cars with great safety features. Fair pricing. Overall great experience! Would highly recommen d this dealership. Beautiful cars with great safety features. Fair pricing. Overall great experience! Would highly recommen d this dealership. More

My family and I drove 1. 5 hours to go to Dale Earnhardt because they were the only dealership around that had the 2023 Traverse Premier. All the other Chevy places didnt have 5 hours to go to Dale Earnhardt because they were the only dealership around that had the 2023 Traverse Premier. All the other Chevy places didnt have much to choose from. Alex Griffee walked out to us while we were looking around and respectably asked us if we needed help! He knew stuff on the traverse i had never heard of. Him and his managers made a great deal that we said yes to. He made sure my kids had a great time. We will be buying from them next time!!! I strongly recommend them ! More

I had a great experience with this dealership. Dehahn was the salesperson who helped me with the Chevy Traverse test drive. He was very professional and knowledgeable. Dehahn and his supervisor Dehahn was the salesperson who helped me with the Chevy Traverse test drive. He was very professional and knowledgeable. Dehahn and his supervisor Andrew offered to send me links for other Chevy Traverse models in the Hendrick Motors network and I found this extra effort extremely helpful with my car purchase search. More

I had a great experience with my purchase, I had an excellent sales rep. Travis Asbell who was very professional and listened to all my needs. I have always had excellent service here with Jennifer Ric excellent sales rep. Travis Asbell who was very professional and listened to all my needs. I have always had excellent service here with Jennifer Richards as a service rep. This is my third automobile from Dale jr. buick chevy and will be returning for my next purchase as well. More