"It was a pleasure doing business with this dealership."
Roland Millman/Danbury Jeep made the car buying experience hassle free, to the point, asking what YOU want then pairing you with the right fit.
"2014 RAM Brake Job"
The mileage on my 2013 RAM had reached 47000 miles and I was concerned about the brake wear so I contacted the dealer to evaluate the condition of the brakes. An appointment was made and the truck dropped off. The analysis reveled that brake pads were significantly worn and the rotors were "rusted". Being a person familiar with replacing brakes, there was no mention of perhaps resurfacing the rotors rather than replacement. I authorized the replacement of the pads and rotors. The work was completed relatively quickly. I was a little surprised that they also replaced all the brake fluid, I didn't authorize that. I am satisfied with the job and the truck has retained like-new braking ability. As a retired person though I may consider replacing my brakes myself the next time it"s needed due to the high cost and possibly not a need to replace the rotors.
"Friendly and professional customer service"
I've never felt so at ease at a car dealership. Matt Almeida, the salesman, listened and responded to my needs without making me feel that his only interest was making the sale, unlike other dealerships. He explained the vehicle and the different packages knowledgeably in a friendly non-pushy manner. Carlos, the financing person also put me at ease. I give them both a 10 out of 10 in customer service. Really nice guys.
Employees Worked With
Other Employees :
Carlos in financing