I was very informed going into this experience by reading and doing research on what I wanted to buy. I typically don't do surveys unless I think the service warrants it. This was one of the best car buying or leasing experiences I have had! Another dealer that I had bought from before referred me to this dealership, because he doesn't sell Jeep and that it what I wanted. I visited many prior. I felt comfortable and taken care of.
Harry Shah was very professional, very informative and fun and easy to work with!! He really cared about our family SUV needs. He took care of everything right away. I knew what I wanted prior to coming in and he didn't waste my time trying to sell me something else. He was thoughtful and understood what my needs were. He listened and provided solid informed information. To help me make a final decision on The Sport. He made the process easy to do! Even helped me pair my phone to the car system.
JB and Carlos were also terrific to work with. They genuinely cared about the process. I liked the way Harry took me through the service department and introduced me to everyone there. A complete process! I will refer them for sure and I will be back. This is my third Jeep in 25 years. I've owned Range Rover, Toyota, Nissan, Hummer, VW, Tahoe, Saab, etc..
I am very pleased with my new car and with the painless process.
They were outstanding!! Maybe I'll be back for a Grand Cherokee to replace the Tahoe soon. I like the free oil changes.
I Recommend This Dealer:
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