About Us
Copyright 2014 DR Media Holdings, LLC
Search
Learn more

Danbury Chrysler Jeep Dodge

100B Federal Rd, Danbury, Connecticut 06810
Sales: (203) 730-5737
Service: (203) 825-5905
Parts: (203) 825-5910

Makes: Chrysler|Dodge|Jeep|Ram|Service Center
 
Excellent
94% Recommend

Overall Rating 4.7

141 Lifetime Reviews

Write a Review
Danbury Chrysler Jeep Dodge
141 Lifetime Reviews

Hours: Closed

Call
Danbury Chrysler Jeep Dodge Info
Hours
Amenities
About Danbury Chrysler Jeep Dodge

Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more. Danbury Chrysler Jeep Dodge has also been awarded Chrysler's prestigous FIVE STAR ELITE award.

About This Dealer | Hours of Operation | Amenities

About Danbury Chrysler Jeep Dodge

Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more. Danbury Chrysler Jeep Dodge has also been awarded Chrysler's prestigous FIVE STAR ELITE award.

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
141 Dealership Reviews
Filter Reviews By:


Reason For Visit
Service

"Service"

I took my 2012 Chrysler 200 the check engine light was on after calling me the day I took it in and telling me they did not know what was wrong with it that they needed to keep it the extra day, The next day they called me to say my spark plugs were bad and I had to pay 400.00 because it was not covered under the warranty, I immediately and discovered that because my V6 engine wasn't due for spark plugs for another 60,000 miles I questioned Yvonne Scarduzio she was extremely rude, in fact the rudest person working I have ever come in contact with in a retail environment. I then talked to Clive the service I let him know I called Chrysler and they told me the problem is a known issue and its covered under the warranty. When I brought this to Clive's attention he told me until I paid for spark plugs they wound absolutely nit rule any other issues. The very next day I took it to pamby in Ridgefield after the checked my car and discovered the right side cylinder head was bad and its a major repair, they gave me the next available appt the down side was because it was such a big job it took almost 4 days and it cost me 200.00 for a rental. I was so angry I called the owner Bill Sabatini I left 3 messages and he still has yet to return my call. this place is crooked and goes out of their way to screw people and charge them money for stuff they don't need to avoid doing their job the honest way do not go here go to pamby a few extra miles will pay in the end I also spoke with JB who I asked to give me a break down of the warranty and he was very annoyed hung up on me and never returned my call

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (New)

"Purchased a Dodge 2500 Ram SLT"

After shopping around in NY NJ CT and PA for the best deal and overall package I selected Danbury Dodge, Ray made it so easy to put the deal together and I was able to afford the better model. I would definitely buy from them again. I had to bring it back a few days later to have the 5th wheel put in and he arranged for enterprise to meet me at the dealership and drop me off. Make sure you ask for Ray when your looking for your next ride

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

July 12, 2014

Congratulations on your new truck and thank you for taking the time to let us know about your purchase experience! I will pass on your kind comments to Ray and the rest of the Dodge team. We look forward to serving you again soon. Thank you for your business! With regards, Susan Eway Director of Customer Relations



Reason For Visit
Sales (New)

"Mike made the difference"

Shopped around at different dealerships through NY metro. Mike took tons of time on multiple occasions to work with me through different models and price ranges. He was knowledgeable as anybody, patient, and personable. In the end helped me find the exact SUV I was looking for and found a way to make the price work for me. I could not recommend strongly enough going by to see what he can do for you. The staff at the dealership is friendly, they have tons of inventory, and I look forward to working with the service department at the same location.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

July 09, 2014

Congratulations on your new vehicle! We're very glad that Mike was able to make the experience of buying it so pleasurable. We look forward to helping you keep it in great shape. Thank you for your business! With regards, Susan Eway Director of Customer Relations



Reason For Visit
Sales (New)

"Great sales rep. Luiz Silva"

I came in just to check new Jeep and left in a new car. Entire process was fast and entire team went above and beyond to make a sales deal.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

June 30, 2014

Congratulations on your new Jeep! We hope you enjoy driving. Thank you for your business! With regards, Susan Eway Director of Customer Relations



Reason For Visit
Sales (New)

"Patience will help determine"

Went with intentions of driving out with a new vehicle and succeeded after a long, undecided process. Ray Pacheco was patient and helpful in making my decision.

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

May 31, 2014

Congratulations on your new vehicle! We appreciate your taking the time to let us know about your experience. Thank you for your feedback and thank you for your business! With regards, Susan Eway Director of Customer Relations



Reason For Visit
Sales (New)

"Best car buying experience"

Alex went over and above to help us get into our desired vehicle. He is genuine, friendly, and truly knows the meaning of excellent customer service... He even came in during his vacation to help us two nights in a row. He treated us like friends rather than customers. Carlos was also extremely friendly and a pleasure to work with. Overall, the whole experience was very smooth and everyone was efficient and pleasant!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

May 16, 2014

Thank you for the kind words! I'll be sure to share this with Alex and the Dodge team. We appreciate Alex's work ethic and attention to detail. It's great to hear that our customers do, too! Thank you for the feedback and thank you for your business! With regards, Susan Eway Director of Customer Relations



Reason For Visit
Service

"Maybe - "

Had to go 3 times before i could get service complete bc i attempted to get brakes checked during my lunch time and they were too busy those 2 days. The tranny blew the day before my 3rd visit. Had to go back twice before they actually fixed the right problem. The service office was super friendly and helpful. And it was totally covered by warrenty.

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

May 14, 2014

Lisa, Sorry it took so many attempts to fix the problem but glad that we were able to get it done for you. I'll be reviewing your situation with our Service Director to see where things went off the track and hope that you'll consider coming back in the future. Thank you for the feedback--it is so important to get our customers assessments, and thank you for your business! With regards, Susan Eway Director of Customer Relations



Reason For Visit
Service

"Service "

The service dept was very thorough with me vehicle which makes me feel secure while driving the car. I would definitely recommend your dealership because of your service dept and I have.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

May 14, 2014

Thank you for your kind comments! We're very glad that you have so much confidence in our service department. Thank you for your feedback and thank you for your business! With regards, Susan Eway Director of Customer Relations



Reason For Visit
Sales (New)

"Great experience"

I shopped ten different dealers looking for my new Ram 2500 and decided to go with Danbury Auto even though it is an hour from my house. Fred Lechner made this a great buying experience even though I was tough to deal with at times and was always late to our appointments. Fred is a true asset to the organization. Carlos Costa did a great job with the closing and paperwork and was very friendly.

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

April 30, 2014

We're very glad that you chose to purchase your new Ram from Danbury Dodge--thank you for the trust you put in us. I'll be sure to pass on your comments to Fred and Carlos. We hope we can serve you again. Thank you for your business! With regards, Susan Eway Director of Customer Relations



Reason For Visit
Sales (New)

"2014 Jeep Grand Cherokee Limited"

Everyone at Danbury Jeep that I dealt with, especially Roland, we're very professional and made my purchase a very positive one. I would highly recommend Danbury Jeep.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Danbury Chrysler Jeep Dodge responded to this review

April 14, 2014

Thank you for taking the time to leave your kind comments. We appreciate your feedback and we appreciate your business. With regards, Susan Eway Director of Customer Relations

1
...
1 - 10 of 141 results
Recently Reviewed Employees
Reviews of Carlos Costa
Carlos Costa

Business Manager

42 Lifetime Reviews

Read Reviews
Reviews of Alex Davydov
Alex Davydov

Sales and Leasing Consultant

37 Lifetime Reviews

Read Reviews
Reviews of Ray Pacheco
Ray Pacheco

Sales and Leasing Consultant

24 Lifetime Reviews

Read Reviews
Reviews of J. B.
J. B.

General Sales Manager

19 Lifetime Reviews

Read Reviews
Reviews of Harry Shah
Harry Shah

Sales and Leasing Consultant

15 Lifetime Reviews

Read Reviews
Reviews of Luiz Silva
Luiz Silva

Sales and Leasing Consultant

13 Lifetime Reviews

Read Reviews
Reviews of Roland Millman
Roland Millman

Sales and Leasing Consultant

6 Lifetime Reviews

Read Reviews
Reviews of Clint Degroat
Clint Degroat

SRT Sales

5 Lifetime Reviews

Read Reviews
Reviews of Fred Lechner
Fred Lechner

Sales and Leasing Consultant

4 Lifetime Reviews

Read Reviews
Reviews of Bill Sabatini
Bill Sabatini

Owner/Dealer Principal

2 Lifetime Reviews

Read Reviews

Need a new car?

Cars for Sale By This Dealer
Sort By:
View All Inventory