Danbury Mercedes

Reason for Visit: Sales

I recommend this dealer: No

My Review of Danbury Mercedes:
Mercendes Benz of Danbury CT<br><br>I had an extremely poor dealing with this dealership. I would advise against doing business with them. Both a sales person and a manager gave me information on the cost to lease a car. They e-mailed me a confirmation. They faxed me the buyers order and had me sign it and fax it back. They charged my credit card the deposit. The next day, they told me I would have to pay an additional $50 per month on the lease because they made a mistake.<br><br>Mistakes are fine when it&#8217;s one person. But after multiple people, including a manager make a mistake&#8230; and then proceed to have you sign something and charge your credit card, it&#8217;s no longer a mistake, it&#8217;s a transaction. <br><br>The manager called me back and said sorry I would have to pay the extra $50 or lose the car. I would have said get lost and whet to another dealership but I had turned down a good deal somewhere else and the car was no longer available. In addition I told my wife I just bought her a car.<br><br>I spoke to the owner, Robert, and he told me it was a mistake and that he wasn&#8217;t going to lose $2500 by selling me the car that much cheaper. He realized that I had lost a deal after listening to his employee and manager and that I would have to pay the additional $50 per month due to the change in lease rates by not going with the other offer.<br><br>Simple put, I relied on his employees and management. I should not have done so. I believe they did make an honest mistake but they left me holding the bag. I would not rely on this dealership. If you do, and they make a mistake, you will be the one holding the bag. <br>

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