Darcars Volvo

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Darcars Volvo:
Joey made my experience of leasing a volvo absolutely terrific! He is kind, funny, friendly, smart and not "pushy" at all. He was incredibly patient with me and I thoroughly enjoyed working with him. He gave me a fantastic deal and I am grateful for that! My many thanks to Joey and the other Darcars Volvo staff that helped me through the leasing process (Max and Michael too). I would highly recommend Darcars volvo and especially Joey Brashears - he was truly a pleasure to work with!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Darcars Volvo:
Looking for a second car, one better on gas mileage than our Hummer, we decided to look at Audis, Volvo's, BMW's and Mercedes. We finally found a nice used BMW 5 series with low mileage and a good price at Darcars Volvo. Initially, the sales staff was extremely friendly as you would expect when trying to get someone to spend their money with you. The sales associate even gave us his cell phone number to call since he was going to be off the following day, and if we decided to buy this particular car he would come in on his day off. Later that night I called him and asked him if the car could be detailed and ready the next day and he assured me it would. I also noticed there was no owners manual while we were on our test drive, and he assured me that he would get it.
Signing the paperwork the next day for it, we are told there is only one key and no owners manual, which they would order for us. Getting in the car to inspect it, none of the marks I had told him about were taken care of (it was washed, not cleaned) so his response was to bring it back at a later date. 3 weeks later, no owners manual. I called the sales associate (Sam Amin), he acts like he has no idea who we are or that they even had a used BMW, but says he will talk to the parts department about the manual and call me right back. 3 days later and still no call. I called the Manager, and he tells me "when you buy a used car, you get it as is, that's it", even tho before signing I was told they would get us one. DO NOT GO HERE!!! They give empty promises and don't care about you, only your money.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Darcars Volvo:
I walked into Darcars volvo intending to test drive an s40 I was planning on buying from a family friend. I was greeted with warm smiles and an atypical sales staff. No one was pressuring me nor was I being asked a thousand questions. By the end of my first experience, I was an ecstatic new car owner with a deal my family friend was unable to match. A year later, I have visited Darcars Volvo over a dozen times; mostly to say, "Hello" to everyone I have met. In the last 14 months my family has bought 4 cars from Darcars. The staff at Darcars care about their clientele as if they are old friends.

I have never known a car dealership to feel like a family, but Darcars is exceptional. The service standard is so high, I cannot think of a single complaint (unimaginable for most dealerships).
My entire family has since worked with Alexander Arman to help with their car purchases. Every person I have referred to Mr. Arman has called with glowing reviews and to thank me for the introduction.

If you are in the market for a Volvo, it would seem foolish to me to look anyplace other than Darcars.

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