Read Reviews Darling's Chrysler Dodge Hyundai

Darling's Chrysler Dodge Hyundai

Darling's Chrysler Dodge Hyundai

439 Western Ave.
Augusta, Maine 04330


(207) 622-3400

Darling's Chrysler Dodge Hyundai
Manufacturers: Chrysler, Hyundai, Ram, Dodge

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.7

24-Month Rating

based on 25 reviews

4.7

4.7 out of 5

25 lifetime reviews

Darling's Chrysler Dodge Hyundai

Most Reviewed Employees

  • Jim RopellaJim Ropella
    Finance & Insurance Representative II
    2 reviews
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Certified: Darling's Chrysler Dodge Hyundai

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Darling's Chrysler Dodge Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Darling's Chrysler Dodge Hyundai

From humble beginnings selling cars, trucks and bicycles in 1903 to one of the largest dealership groups in the State of Maine, Darling's is proud to be one of the most recognizable and trusted names in Maine business. Built around our commitment to customer satisfaction and employee well-being, Darling's has grown from one brand, one location to twelve brands offered at six locations around the state including Bangor, Ellsworth and Augusta. Through hard work and commitment to strong values the Darling's family is now in its fifth generation striving to meet the automotive needs of our customers. As a testament to our focus on customer satisfaction, Darling's routinely ranks among the top new car dealers in New England and our service department is second to none. Whether you're looking to buy a new or used car, need to have your car serviced or need a rental car, you don't have to look any further than Darling's. With the help of over 300 employees and associates we want you to know that at Darling's, things are different. We're not here to sell you anything; we're here to help you with your automotive needs and find solutions that work for you. It's not just our slogan, we're sure of it ...You'll do better at Darling's!

Our Location

Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Shuttle Service
Free WiFi Vending Machines
Rental Car Service Onsite

Weeks
5/17/2013 6:22:54 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eli
Lori
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

We had multiple issues with a used Buick that we purchased. The service department was excellent in addressing each issue completely. Everyone was so friendly - even the greeter at the door. Thanks for the donuts, muffins, cookies & coffee in the waiting area. Exceptional!

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JenniferDay
4/24/2013 8:16:22 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laurie Dutil
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

I had my tires changed and my cabin air filter. The service was provided in a timely fashion and as always it was wonderful to climb in a clean car when all was done. Laurie Dutil is a wonderful asset to Darling's, providing cheerful customer service each and every time.

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JAMESA987
4/11/2013 8:59:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick Waddell. Don Emry. Todd Farrin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

This was the best new car purchasing experience my wife and I have ever had. No hard sell techniques here. Just helpfulness and courtesy.
Our F/A salesman made picking out the extras that fit with our life style very easy. The Hyundai Tucson we purchased was extremely detailed (clean) when we pitched it up with a full tank of gas, any features we did not understand, were fully explained, by our salesman Nick Waddell.
WOW!!! What a dealership, next car ? this is the only place I'll shop

Sandie & Jim Kaiser
Belgrade Lakes,ME

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Amandacollamore
3/4/2013 4:21:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laurie
Greg
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

Two years ago I purchased my 2006 Hyundai Sonata from this Darlings. In the past coupe of weeks I have been working with Greg to find new tires for my car. He was very helpful in finding me the best deal on exactly what I was looking for (mileage rating, tread, etc.). We had constant contact back and forth until we found the tires and ordered them. Today I took my car in the have the tires put on and have an alignment done. Laurie helped me through the whole process and kept in contact with me as problems were found, knowing I needed an inspection and looking out for my safety and the well being of my car. I am so grateful for all of the help and continued service I receive from them two years after my purchase. Thank you Darlings!

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campbellton
2/18/2013 2:51:33 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laurie Dutil
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

I was very satisfied with the inspection. It was very thorough. They treat you very well. Everyone seems to be nice. I will go back again.

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JenniferDay
2/18/2013 10:02:19 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laurie Dutil
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

My Valentine's Day included receiving the gift of a piece of metal in my tire. This gave me my first opportunity to experience Hyundai's road side assistance, which arrived to my rescue within an hour and had me off & on my way shortly there after. Darling's Hyundai got me in that afternoon to attempt to fix my tire, however it proved to be beyond repair. A new tire was ordered (took an extra day due to out of season tire) and they were able to get me back on my way quickly & affordably. Laurie Dutil assisted me with setting up my appointments and provided extremely friendly service. As always, a great experience with the team at Darling's Hyundai in Augusta.

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bobulus
2/5/2013 4:31:26 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laurie Dutil
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

All of the employees I have dealt with at Darling's have been exceptional. However I would like to make special mention of the the wonderful service that Service Manager Laurie Dutil has provided to me each time I've needed to have my car worked on. She is always fully up-to-date on the status of my repairs, has always made sure that I have transport to and from work (I've never been late getting to work or had to wait for transport back to Darling's) and her warm manner and intelligence make every visit to Darling's a pleasant one.

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myrtle.brown3
2/4/2013 1:47:32 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
eli service mgr
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

I have a 2003 chrysler t&C that had problems with the computers and they worked with me as far as labor and parts it took a while but it got fixed and runs super now a few months after all repaired I hope I can keep it for a long time it seems to be a good vehicle and my great grandsons love the WAY BACK SEATING when they talk to this old woman that is hard of hearing.

Kudos to the service department in Augusta may they win.



WINNING WINNING WINNING WINNING

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gmmalloy2
2/1/2013 4:12:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laurie Dutil
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

I chose darlings originally because I knew a few people who worked in sales. We bought the vehicle over a year ago, which I love. Since then I have had my vehicle in for my routine maintenance. They all have been wonderful and helpful. They truly care for my vehicle and me as a customer.

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crystal.mckenney
1/26/2013 11:32:15 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian Winkley
Eli
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Darling's Chrysler Dodge Hyundai:

Once again, the team from Darling's has done an outstanding job explaining and detailing any issues with my car. They are honest (unlike a dealership next door to them) and thorough.

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