"Beyond what is expected"
So I went in for an oil change, Long behold express times were an hour 45 minutes!
However the advisor told me upfront and the technician Luke was amazing and always friendly and the only reason I come back to this place. Keep up the great work Luke and I will keep returning for all my service need not only on my Jeep but my other cars too.
"Sales are rude and only want the big sales"
I inquired about a vehicle which was no longer available from what I was told. I asked if you had anything else as I am 2 hours from you but didnt see anything on your website. I was informed from Alexandria Rodriguez that you have 30 vehicles in a wholesale lot, so I explained what I was looking for to see if you had anything I was in the market for on that lot. I was then told that I "freaked out" on them because instead of checking Alexandria Rodriguez informed me that I she stated she had 30 fitting what I asked for, which was never stated, because I stated just forget it I will buy elsewhere since communication clearly wasnt clear. I hope your other sales associates dont treat a possible customer this way.
A HUGE THANKS to Matt, Bill, and Chris.. for helping me get into a new car. I appreciate your kindness and understanding to my situation.