Davis Acura

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ron (Sales)

My Review of Davis Acura:
This is the second car I've purchased from Davis Acura and will return there for my future car needs. The service is excellent. My sales person, Ron, took his time in going through every little aspect of the car. There was never any pressure and even though it was late on a Saturday, I did not feel rushed.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lisa Baker

My Review of Davis Acura:
I have NEVER had such an unbeleviable experience as I did with Davis Acura.. They are beyond helpful, friendly, and agressive to earn your business.. I will never buy a car anywhere else. I drove 2 hours away and 6 other dealerships along thw way to meet the BEST of the BEST!!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lisa Baker, Mr. Ables,& Mr. Carcione

My Review of Davis Acura:
My husband and I purchased a new TSX for our daughter's college graduation, everyone at Davis Acura could not of been more helpful and accomadating.Starting from the date of sale to the date of delivery everything went great. Their special touch of having the car in the show room with a big red bow and balloons and taping the surprise for our daughter couldn't have gone any better. Thanks for all who helped. Amanda just loves her TSX.
Sincerely,
Louise Walek

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt

My Review of Davis Acura:
I had a good experience with purchasing a new vehicle with Davis Acura. My salesman was very attentive to my needs and make sure that I was satisfied with my choice. I will recommend anyone interested in buying a vehicle to go to Davis Acura to get first class service.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lisa Baker

My Review of Davis Acura:
worked with me for 2 weeks to go through in detail value of the car, cost, comparative to other cars in the class.

Paperwork was completed ahead of time and provided with very positive attitude.

great follow up and ensured that I had a full understanding of the car.

came in on personal time to deliver the car

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dottie Tarka

My Review of Davis Acura:
In my quest for a newer car, I visited Davis Acura and met with a very competent and knowledgeable salesperson in Dottie Tarka. She took a great deal of time and went over all of the bells and whistles of an 06 Acura RL which is one fabulous car. We went on a test drive and I found the car to be outstanding in every way. While I have not as yet finalized my deal on this car, I am truly confident in the professionalism and expertise of the employees at Davis Acura as so well represented by Dottie. SemperFi

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Alber, tMatt Gillespie

My Review of Davis Acura:
In 2003, I bought a new TL from Matt Gillespie and have serviced it only at Davis. I've never had the slightest problem with the car until, at 1160,000 miles, my tranmission went. I brought the car back to Davis and, without my asking, Mike Albert went to bat for me and got approval to charge me only 25% of the repair cost.

While my 2003 TL was being repaired, I worked with Matt to get a great deal on a 2006 RL, including a solid trade on my TL. I literally spent half the day at the dealership, and tied up Matt the entire evening, including 90 minutes after the place closed. He could not have been more patient, and even invited me to return the next day so he could spend more time showing me the many features of my new car. Matt is also unbelievably knowledgable about every Acura vehicle, regardless of year.

Overall, I have always been impressed with the level of service I have received from Davis Acura. My expereience last week demonstrated how much they value -- and reward -- customer loyalty. Clearly, I could have been charged the full cost of repairing my old car and/or given a low trade value when buying the new one -- it would have been easy for Davis Acura to take advantage of the situation, but they didn't.

I'll be a Davis Acura customer for a long time.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Roche, Dottie Tarka

My Review of Davis Acura:
We went there to look and winded up buying/trading our 2003 MDX for a 2006 Acura TL.
Dottie and John Roche were worked their magic and got me to trade my MDX for a newer Acura with Navigation and Bluetooth technology. I like the 06 style better than the newer models.

The car wasn't inspected nor certified yet. We did the paperwork for the sale to be dated 5/16/09 so I didn't have to make car payment any longer to Wells Fargo as they got the payoff and worked their magic with the financials.

We bought the extra warranty like the previous two Acura's we been loyal to Acura since 2001.

We didn't get to drive vehicle until 5/18/09 at 5:30. The fuel cap light was on, we called and they said just give few cycle and it should reset itself. Today we had to take the vehicle in for some other items and the staff at Davis Acura is always pleasant.

I am a manager of Customer Service and for me to say another organization has exceptional personel is a great comment.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Carcione, Phil Bianco. Tom Gutowski

My Review of Davis Acura:
From my first contact with Davis Acura, I received a prompt response from Tom Gutowski. He was very friendly and helpful without being overdone in this area. He set up an appointment for me to come into the showroom. There were quite a few vehicles to select from and the way Acura is sold with just two choices - with or without nav/tech - is very smart. Makes life easier.
The salesperson was very helpful, knew the vehicle well - and worked very hard on my behalf and to get me into a new car that evening. He helped me move items
from my other car and made some excellent suggestions to me to help me decide on color, model, and suggested options. Again, he informed and showed enthusiasm but did not push me - no one there did. They were all warm and friendly and I knew I would be welcome in bringing in my vehicle for service. Mr. Bianco took good care of me in installing the door edge guards - they look great and had my vehicle washed.
I love the car. THanks to all of you for your help.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: George Abel, Lisa, & Bob

My Review of Davis Acura:
I completed the financial transaction component for my absolutely amazing 09 TL on 5/08/09. The incredible customer-centered service began then, and has continued over the last two weeks. As I am currently medically disabled, my needs are greater than the typical customer, yet George Abel and his staff rose to the occasion, met and surpassed my expectations!

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