"Watch Out For The Extended Warranty Salesperson!! Be Careful"
I saw an ad for a Kia Soul for $199 per month. Went to the dealership and picked out a 2016 (not a 2017) Kia Soul and the payment came out to $288 per month with a credit rating of 717 which is good.
After talking the Extended Warranty Salesperson - I ended up with an extended servicing warranty that brought the payment to $354/month. I said ok and when my wife walked out of the office upset I told the Extended Warranty Salesperson that I didn't want the new payment after all and wanted it at $288/month. He said it was too late and that he had already electronically sent it. -----I believe strongly that he should have cancelled it right then------
---I also believe he should have disclosed what would happen later---- I googled extended warranties and found out I could cancel within 30 days. So 20 days after this took place I walked into the office to cancel it. They canceled it but the payment remains at $354/month.
They said they cannot redo the loan and that the amount of the extended warranty comes off the principal....so the payment remains at $354/month but ends months sooner.
--------This Should Have Been Disclosed At The Very Beginning----------
--------The Extended Warranty Salesperson Should Have Cancelled It Same Day I told him to.
They won't allow me to get my payment back to $277/month.
My daughter has a 2015 KIA forte with 27k miles om it . Her antenna on top the car fell off while driving . I told her to go to the KIA store in Daytona and they will fix it ( thinking it has a warranty ) that's what i was told when we bought it . The advisor told my daughter that its a common issue and is not covered under warranty . So I call and the advisor tells me the same . So I ask to speak with the service manager and he transfers me to someone else who had to put me on hold to speak with the service manager. After holding for 20 min I hung up ! I called KIA corp and opened up a case number to get this resolved ! All I can say is not to buy a car from this place at all and please don't take it to them for service . We will go to Deland KIA from now on !!!!
Just bought a Kia Soul from Mike! great experience! very helpful guy, very informative and friendly! Looking forward to cruising in my new purchase! They just took my new little orange car to get detailled! First time buyer, excited and panicked all at once! Thanks guys!!
Exchanged e-mails to get an out-the-door price on a Kia Soul. Got the interest rate I wanted and the price. E-Mailed my trade year, mileage and what I wanted. Brought in the trade, they looked it over and gave me almost as much as I had asked. I looked at some Kia Souls, picked out the one I wanted and the deal was made. No pressure, no hassle.
My recent experience at Daytona Kia was far better than previous vehicle purchase experiences. Sales and finance worked together to exceed expectations. Definitely would recommend doing business with them in the future.
These people lie and get away with it. It was the worst deal I have ever been involved in. I was told the warranty did not transfer. Then I was sold a warranty through US warranty. This was a 2014 Optima with 14000 miles. These guys do anything to make a sale then bury you with add ons. The car I bought had $6272 of these bogus charges. This was a certified car. When I called kia I was given the true picture. Be careful.
Great deal, friendly staff, knowledgeable about the cars features. They knew everything about the car. Not like other dealers whose sales consultants know very little. I consider myself a informed buyer and Dave Morey knew his stuff. It was a pleasure to work with him. We will be back again.
After test driving a car from them and trying to get the out the door price (for two day) I was told by my salesman over the phone that he could not give me the out the door price because it was confidential between me and the sales manager. At first I thought that he was joking but then realized that this guy was for real. After finally making a deal on the price the finance manager told me that in order to get the APR quoted that I would have to purchase an extended warranty from them. I explained that it was illegal for him to tell me that and he laughed and said "it was worth a try".