Quite honestly, if you are shopping here, there is most likely nowhere else in which you can purchase a vehicle - I understood that going in. My largest gripe is the selection of vehicles that you can choose from. Their online database of automobiles is VERY misleading; the online inventory shows approximately 100 vehicles, while they have about 4 in your qualified price range to choose from - and I make a modest 45,000 per year. I honestly doubt that most people whom walk in to the establishment make more than $10-$15 an hour. Personally, I chose the subjective "best of the bunch" as I am not a fan of the Ford Taurus Wagon.
Regarding the Chevy Tracker that I purchased, the hose to the radiator was leaking; however, they assured me that I can have that fixed when the shop opens (I just purchased the vehicle yesterday). Markedly, this should not be a big deal.
Long and the short, 4 hours after leaving the dealership, my check engine light comes on. Subsequent to taking it to Autozone for a diagnostic check, the report read that a cylinder was misfiring. I will be calling the company tomorrow to schedule an appointment. I am not happy that I will need to take time off of work for this. Personally, I hope that they change all plugs and wiring to start. I paid $9000 for a 2002 - it's the least that they can do. No doubt that things happen, so it will be the way a resolution is handled as to how I write a follow up review. Moreover, I noticed that the breaks are going - that is my fault as I did not realize it until halfway through my hour trip home. Oh well...I was desperate as most people in the same situation are, so of course they will not be giving you a "certified" vehicle in which a complete mechanical overhaul was one; honestly, they should as the vehicles are extremely overpriced (without calculating the interest rate, vehicles are approximately 40% over kbb "good" pricing - it's understood, but ensure that everything has been repaired to new).
My customer service rep., I believe his name was William, was awesome. Nice, genuine guy. I hope that the company does the right thing when I call in tomorrow and that is changing the plugs, the wiring, and the leaking hose. If I find out that the check engine light was merely reset, I plan on utilizing all of my connections and resources to have my issues resolved.
I Recommend This Dealer:
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