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DeLong Ford, Inc. - Service Center

212 E Delaware St, Dwight, Illinois 60420
Service: (815) 854-4101
Makes: Ford | Service Center
Excellent
100% Recommend

Overall Rating 5.0

42 Lifetime Service Reviews

DeLong Ford, Inc. - Service Center
212 E Delaware St,
Dwight, IL 60420
DeLong Ford, Inc. Info
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42 Service Center Reviews
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Barbara P
7/08/2016
Reason For Visit
Service

"As usual great service team."

I'm reminder by an email or mail notification that it's time for service. I take advantage of "THE WORKS" package. I like that when I pick up or they deliver my vehicle that there is a work sheet with notes or check marks that tell what was done at that time. I am then feeling confident that my vehicle is at it's best. Thanks to great bunch of service people.

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I Recommend This Dealer: Yes

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1
kmgood99
7/06/2016
Reason For Visit
Service

"Great work and quick!! "

Did a wonderful job working on my transmission and making my car drive smooth! Always friendly and attentive. I travel back to dwight just to have my car worked on by them.

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I Recommend This Dealer: Yes

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1
Kenneth D Armstrong
7/05/2016
Reason For Visit
Service

"Excellent Service!"

Excellent Service! They go the extra mile! I would recommend them to anyone and I do. My children have all visited this dealership as well.

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I Recommend This Dealer: Yes

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1
tomlevy58
6/30/2016
Reason For Visit
Service

"DeLong Service"

Prompt, friendly and thorough service depth. I would and do recommend DeLong Ford to everyone. The sales staff are great, the service department is very reasonable.

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I Recommend This Dealer: Yes

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1
DH
6/30/2016
Reason For Visit
Service

"Excellent Service"

Contacted Matt for standard oil, fuel filter service and to let him know I had a small fuel leak coming from the top of the tank. Matt got me in right away located the problem and was fixed right away. I would highly recommend their service department.

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I Recommend This Dealer: Yes

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1
Ford born
6/23/2016
Reason For Visit
Service

"Superior Service"

I had a part break on a door handle. I stopped to see Matt. He and Gary immediately ordered the part and told me to bring vehicle the next morning. I did so. They had the vehicle delivered back i my driveway within 2 hours. Great team to deal with!

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I Recommend This Dealer: Yes

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Geener21
6/08/2016
Reason For Visit
Service

"Excellent customer service"

Everytime I have my car serviced at Delong`s the customer service by Matt is wonderful and the workers are professional and courteous..I would recommend anyone looking to purchase or service their vehicle to go to Delong`s in Dwight, IL. Regina Claypool

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I Recommend This Dealer: Yes

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DH
6/05/2016
Reason For Visit
Service

"Excellent Service"

I just recently started doing business with the DeLong Ford group as a recommendation from a good friend of mine. I have not been disappointed and what a relaxed and pleasant atmosphere. Excellent service. A couple months ago I brought my F250 in for regular service and was very satisfied. Then recently I needed DFT and my right rear side window deflector was damaged going through a car wash. Gary verified he had a replacement. I talked with Matt to find out how soon I could get everything done. Got it done the same day I couldn’t be more satisfied.

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I Recommend This Dealer: Yes

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noblesirius
6/04/2016
Reason For Visit
Service

"Excellent Service"

It was time for my SUV oil maintenance service. I found Ford Delong's service to be excellent and timely. Dealing with Matt was a positive experience.

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I Recommend This Dealer: Yes

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mark4725
6/01/2016
Reason For Visit
Service

"Good Service"

The staff are always very timely and helpful. Any parts needed are usually in stock. Their updated facility will be a great addition for them.

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I Recommend This Dealer: Yes

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