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DeLong Ford, Inc. - Service Center

5.0

60 Lifetime Service Reviews

212 E Delaware St, Dwight, Illinois 60420

60 Reviews of DeLong Ford, Inc. - Service Center

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February 21, 2017

"Just what we needed"

- jreardan

Our Friends at DeLong Ford do more than just sell you a car. They continue the great service. It was a pleasure to have our Escape serviced by professionals. No hidden charges or unapproved add ons. I also appreciated the vehicle "saving" tips offered by Matt and their service department. If ever there is a problem with our vehicle, I know where to look for honest professional answers. Thank you DeLong Ford. We'll be back!

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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 12, 2017

"quality service on time"

- cbdg241

Took the 2009 Fusion in for service and as always, all work complete as promised and done on time. In and out with quality work.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 03, 2017

" Small Town Ford Dealership with a Big Heart!!"

- Big Jim

When your met with a Big Smile and a Heartfelt Handshake at Delong Ford where Customer Service is Priority after the Sale. All my Service need's were met and all my concern's were answered to my satisfaction.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Woods
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jon DeLong
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 01, 2017

"MATT SERVICED MY EDGE IMMEDIATELY. GREAT PEOPLE & WORK!"

- hdw lady 2015

I don,t know who actually worked on my car but the problem was fixed when I picked up the car. they have a good service department at DeLong,s.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 25, 2017

"Great service"

- cvrj

Truck had a recall, Matt called me to get recall work done. Also had oil change and all was done and on time. Really like the new show room and waiting area, great addition.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gary Emling
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Josh Masching
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2016

"Great Service"

- Loveourfordsjezek

The service department is always very professional and helpful! They take great care of our vehicles. I feel that they provide very good information on our vehicles with the check list left in the vehicles!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Josh Masching
November 08, 2016

"3000 mi service"

- BradW

My 2016 Ford Escape Titanium came due for its 3000 mile service. DeLong Ford's Service Department, scheduled the service, at a time convienent to me. The service was performed fast, and the department personell were friendly.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 06, 2016

"Great service every time."

- kohlj0dw

Matt dose a great job. He provided me a ride back to work and had my truck brought back out after it was done. Makes life a lot easier when you can get service while I am at work.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 04, 2016

"Regular maintenance"

- Dorothy Millard

I know that I can trust the service department. They are helpful when I ask questions and answer them honestly. I only have service done here.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Doug Scribner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2016

"Easy in and Out"

- Ransybill

Getting service is always easy. They are quick and efficient. Scheduling service has always been very easy and hassle free. Service explanation is great and something I can trust when I have my Ford vechicle serviced. A true home town dealer.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bozarth
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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