My Review Of DePaula Chevrolet:
First off my salesman was Joe Tomaselli, he was a great guy and I bought the vehicle I was looking at. ( 2007 Chevy Silverado Z71) very nice vehicle. I believe I purchased the vehicle on Tuesday April 16th for my younger son who was with me. Delievery date was on Thursday April 18th at 1:30 in the afternoon. I told my son all the way up, wait til you see this truck today, all detailed upand looking nice, he was excited to get there to pickup his new truck. We pulled in and I was shocked to find that the truck was filthy dirty, I mentioned this to the finance person who was having me sign all the paperwork and he suggested that they detail the vehicle now. Living 60-65 miles from DePaula's it just wasnt fessable to have it done now, i mean they only had a day and a half to get it ready. I finish with the paperwork and my salesman hands me the keys along with (1 entry fob) I inquired with him if they had the other one and he said "let me check". So he asks whoever the other gentlemen was and I heard him say " HE GOT A GOOD ENOUGH DEAL, THERES NO OTHER FOB" I couldnt believe what I just heard. That was the final straw, I couldnt wait to get out of there. So my son and I exited the dealership, got in the truck, started it up only to find we had just less than a 1/4 tank of gasoline. So of course I questioned my salesman and he stated " due to the price of gasoline thats all the gas you get with a used vehicle" Unbelievable, it just kept getting worse, I said to the saleman, thats not enough to even get home. So right across the street from the dealership there's a Hess Mart and we put $50 in it, this was after paying $20,000 for the truck. I emailed them about my dissatisfaction about everything and they had one of their employees call me and promise that they were going to make it all right by sending me out in the mail (the next morning) a gas card, free oil changes and some car wash passes. Well today is the last day of April and still nothing. Hence the low grades for this dealership, not only will I NEVER buy a vehicle from them again, I will NEVER recommend them to anyone.
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