I went to depaula seeking a used vehicle. Upon the first visit everything seemed to go well with this sales person named Damien, he was very polite and energetic the guy even made me coffee. He was concerned about my credit but believed that he could put me in this 2009 traverse. When I went back a few days later, supposedly to look at this vehicle and to hand in paperwork, we traveled to their second location where Damien pointed a few vehicles out to me. We didn't look in any or even start any up just walked by since he didn't have the keys on him. So after a brief walk through the parking lot we went inside their "war room" as he called it. Once inside the sales manager came in where, as i filled out paperwork, he turned the stereo on full blast and he, and Damien both, laughed about calling that branch the war room and how different it was than the main branch. After a few minutes of the nonsense, they went into the back office together and called me in a short time later. They then tried to talk me into a minivan, which I did not want, and then once again focused on the 2009 traverse. On my way home I get a call congratulating me, they caught the guy at the bank in a late night meeting, around 8pm, and got me approved I could pick the car up the next day, the day after at the latest. When the next day rolls around, suddenly, I'm not approved anymore, they need another 500 bucks in my down payment to secure the deal and I had better hurry because two or three other people were looking at it. I could not get another 500 bucks so then they just needed 250 more to secure the deal which I could not get either, I already gave them 1500. So when I still could not get that then I had to wait until the following Monday to let them try and convince the banks once again with what I had. So naturally I became very suspicious of our deal and felt like I was getting a weird run around. I at this time politely, and diplomatically, requested the deal be canceled while at the same time noting my concerns about the company practices and my concerns about how I was not even able to look at the vehicle that I was buying. The next day Damien calls me from his personal phone and chews me out on my voicemail for well over a minute, which I saved. I did not respond to him so later that day he sends me a text message from his personal phone telling me to check my email. He had sent me an email with a 2012 traverse claiming that this was the picture he originally sent me, on day one, like he was rubbing in my face or something. I had never seen that vehicle before, and since I did not clean out my emails for well over a year I did a quick check to make sure that I wasn't mistaken. I of course replied to his message, once again very diplomatic, but I stressed the point that at this time I would rather walk 10 miles in the snow rather than buy a vehicle from him and thanked him for his time. A short time later I get a call with no caller ID, which I did not answer, a few minutes later Damien sends me a text message from his personal phone telling me that he had been in contact with local law enforcement, and my place of employment about me harassing and threatening him. I originally thought he said he was going to contact them so I told him to go ahead it wasn't harassment if I was replying to his message and in no way did I ever threaten him. A few minutes pass and another text message comes through saying "I'm serious I'm going to call the cops" which I did not respond to. A minute later another text comes through "Stop threatening me" and I didn't respond to that either. I still have no idea what he was talking about or what his game is but i somehow do not think that this will be the last I will hear from him.... I would definitely beware of this place, something just isn't right there.
I Recommend This Dealer:
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