Delray Mazda

Reason for Visit: Sales

I recommend this dealer: No

My Review of Delray Mazda:
I called and the lady was very friendly so I went in to look at a B series truck I have been considering. While there, I witnessed some of the most atrocious business practices that I have recently heard of. A couple who was thinking about buying a car was repeatedly insulted to my right, and high pressure sales tactics and lying to the customer appears to be par for the course. After the General manager told me that the exact truck and options I was looking for was not available, I found it online at another dealer's inventory less than one hour away. These business practices are totally inexcusable. I work in sales for a living, and I'm pleased to say that I would rather lose a sale and maintain my dignity than give gratuitious offense to those who would pay my salary if duly respected. This experience was incomprehensibly nauseating and I'm going to go buy the truck I want from another local Mazda dealership.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Delray Mazda:
I called and the lady was very friendly so I went in to look at a B series truck I have been considering. While there, I witnessed some of the most atrocious business practices that I have recently heard of. A couple who was thinking about buying a car was repeatedly insulted to my right, and high pressure sales tactics and lying to the customer appears to be par for the course. After the General manager told me that the exact truck and options I was looking for was not available, I found it online at another dealer's inventory less than one hour away. These business practices are totally inexcusable. I work in sales for a living, and I'm pleased to say that I would rather lose a sale and maintain my dignity than give gratuitious offense to those who would pay my salary if duly respected. This experience was incomprehensibly nauseating and I'm going to go buy the truck I want from another local Mazda dealership.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Delray Mazda:
I called and the lady was very friendly so I went in to look at a B series truck I have been considering. While there, I witnessed some of the most atrocious business practices that I have recently heard of. A couple who was thinking about buying a car was repeatedly insulted to my right, and high pressure sales tactics and lying to the customer appears to be par for the course. After the General manager told me that the exact truck and options I was looking for was not available, I found it online at another dealer's inventory less than one hour away. These business practices are totally inexcusable. I work in sales for a living, and I'm pleased to say that I would rather lose a sale and maintain my dignity than give gratuitious offense to those who would pay my salary if duly respected. This experience was incomprehensibly nauseating and I'm going to go buy the truck I want from another local Mazda dealership.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Delray Mazda:
They tried to sell me a used Honda Civic. The car was presented to me as a LX coupe - they tried high pressure sales, they kept hammering me for 3 hours even though I wanted to leave to eat lunch & think about it. They did not want me to leave their lot without the car, even offered to let me take it to lunch while they started the paperwork. I escaped their grasp (& had to be nasty to get out of there) then I did some research to find out the car was actually a VP model & should have been $3000 cheaper than what they were telling me was blue book on the LX.

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