Dennis Autopoint

Reason for Visit: Sales

I recommend this dealer: No

My Review of Dennis Autopoint:
I went to Dennis looking for either a new Hyundai Elantra or a Hyundai Sonata. After test driving, I went to purchase a vehicle, telling them exactly what I wanted, with what features, and I hoped we could make a deal. With the incentives on the Sonata at the time, I wanted to first see if we could make a deal on a Sonata. They asked "what do I need to do to sell you this car." I said, $18,000 on my trade, and $16,500 on the Sonata after the $2,000 cash back.

After evaluating my car, he said, "If we give you $18,000 for your trade, what will it take to get you in the Sonata." Again, I said "$16,500" and he said, let's go drive this one. The Sticker price was $18,950, and with the $2,000 cash back, I thought we'd be golden. With the amount I owned on my trade, those terms would easily have put me in the $250/mo for 60 months that I wanted (I had secured financing already). He comes back, and says "$297 for 72 months, do we have a deal?" I told him, no possible way do we have a deal. He was giving my $16,500 for the trade, sticker on the Sonata and the $2,000 cash back...however even with those numbers, that STILL didn't add up to $297 for 72 months. When I asked to see the calculations, as that did not sound right, he refused, continuing to push $297 for 72 mos. I basically told him he was nuts and asked to see the numbers. The manager came over and said "we'll give you an extra $500 for the trade. That'll drop you to $257 for 72 months." Nevermind that $500 can't reduce a payment $50 a month over 6 years. Later on, I ran the numbers, and the payment they wanted me to agree to originally was for financing $18,000....the total amount financed should have been under $15,000...they were blatantly lying to me.

At this point, I said "Let's move away from the Sonata, as you obviously won't be able to get the price I want." He continued to push it, refusing to consider the cheaper car. At that point, I got sick of being jerked around, given inflated prices, and having a dealer that refused to listen to what I was saying, so I left, went down the street, and bought a Nissan.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dennis Autopoint:
After buying a car from this dealer ship, which there logo is "A Dealer you can trust", I found that this dealer ship can not be trusted. We had this car for one week, when the engine blew up, after taking it to a service station, they said that the car would need a new engine and that the dealer probably knew this information when they sold the car.
I hope that future customers will read this review and check with the Attorney General and better business bureau to see the complaints filed on this dealer, before buying or considering a car from them. We feel that even a used car sold by a notable dealer should last more that one week, since the price on the car was not a good deal.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dennis Autopoint:
Went in on Thursday night to purchase 2006 ranger. After 4 hours did paperwork left with truck. Called next day (Friday)
informed to come back and sign new paperwork. Deal didn't
work. Took truck back. We were under the impression that the
truck was ours. It's the yo-yo-scam. They were surprised we brought it back. They apparently thought we would sign new loan papers and not question it. Salesman did his best to get deal. But finance wouldn't budge.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dennis Autopoint:
Frequently told me that the 36,000 mile bumper to bumper warranty was not valid for my car although I bought the car new from them and it was in the warranty period. I have had many service requests through this dealership and have never been totally satisfied with the result. I STRONGLY recommend purchasing your Mitsubishi through ROBY in Dublin if you are considering your new or used purchase. Their service department serviced my vehicle after repeated attempts to have Dennis perform the work for me.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dennis Autopoint:
When I first left the dealership I was very happy with the service that I received and the effort and friendliness that they showed. I discovered it was all show. I found out that after adamantly stating that under no circumstances was the car to be listed in my mothers name (she was only to be a cosigner) they misled us and said that it was in my name but they needed to list my mother first. Well, when applying to purchase a house I found that the car was not in my name but my mother's. I don't like being lied to and am going to seek legal advisement on this issue.

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