Read Reviews Dennis Eakin Kia

Dennis Eakin Kia

Dennis Eakin Kia

5200 East Central Texas Expressway
Killeen, Texas 76543


(254) 699-2909

Dennis Eakin Kia
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 17 reviews

4.8

4.8 out of 5

17 lifetime reviews

Dennis Eakin Kia

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Certified: Dennis Eakin Kia

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dennis Eakin Kia has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dennis Eakin Kia

Catering to the needs of our clients since 1986. Here we put you in charge. Catering to our community and military client's needs is what we do to make sure your experience is incredible!





Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 PM - 7:00 PM

Friday: 9:00 PM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

Cable TV Instant Financing
Customer Lounge Area Shuttle Service
Free Coffee Vending Machines

countrynewsman
12/30/2011 10:06:39 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Honey (Sales)
Kimberly (Service Dept.)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dennis Eakin Kia :

People are always friendly and helpful during the actual purchase experience. I judge a dealer by their after-sale service, which has been really good. The people at Dennis Eakin KIA are great to deal with. I will probably purchase an Optima for my wife in a little over a year from now, and look forward to doing business with Eakin.

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Response From: mfleck
Added: 12/30/2011 4:20:46 PM

We truly appreciate you taking the time to write this review. We aim to excel in customer service and your experience is one we strive for. We look forward to seeing you in the future when you are ready to purchase an Optima. When the time comes, please feel free to contact us and we'd be happy to help you. Don't forget to like us on Facebook and Twitter and you will be eligible to see our exclusive special offers.

Regards,
Kimberley Eakin - General Manager
keakin@killeenkia.com

Twitter
mshetique
12/13/2011 2:44:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kristie Kilbride
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dennis Eakin Kia :

I had a wonderful experience purchasing my car. Kristie was very sweet and i enjoyed talkin to her she made the car buyin experience a very very pleasnt one.

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Response From: mfleck
Added: 12/13/2011 3:28:15 PM

We are so happy to hear about your time with us, thank you for sharing! Kristie is a wonderful asset to our team here at Dennis Eakin Kia and she will be thrilled to know of your pleasant experience. Please let us know if we can do anything else for you. Don't forget to like us on Facebook and Twitter to see our exclusive special offers.
Twitter:https://twitter.com/#!/eakin_kia
Facebook:https://www.facebook.com/pages/Dennis-Eakin-Kia/188634844482837
Regards,
Kimberley Eakin - General Manager
keakin@killeenkia.com

Twitter
RegGen
12/12/2011 6:27:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kristie Kilbride
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dennis Eakin Kia :

Kristie was very professional and easy going. My husband and I was just looking to test drive a particular vehicle we was both researched for the past months. We was not even planning on purchasing a vehicle. Kristie gave us the keys and told us the vehicle will speak for it's self. She gave us the history of the vehilce and we was impressed of the knowledge she had on the vehicle. We was sold and now enjoy our new truck, thanks to Kristie. The manager was helpful and the lady who did our financing was not only helpful, but friendly. She educated us on not only this purcahse, but how we can improve on our the next purchase. Would highly recommend this dealership and of course Kristie and her associates.

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Response From: mfleck
Added: 12/13/2011 3:23:33 PM

We sincerely appreciate you writing this great review. We aim to provide 100% customer satisfaction and we're thrilled to know that Kristie could provide that to you. Kristie and the rest of the staff will be happy to hear of your positive experience with us. If there is anything else we can do for you, please don't hesitate to ask.
Like us on Facebook and Twitter to see our exclusive special offers.
Twitter:https://twitter.com/#!/eakin_kia
Facebook:https://www.facebook.com/pages/Dennis-Eakin-Kia/188634844482837
Regards,
Kimberley Eakin - General Manager
keakin@killeenkia.com

Twitter
williams.p
12/9/2011 11:00:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kristie Kilbride
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dennis Eakin Kia :

I felt that Kristie exhibited the type of salesmanship I look for when I go to a car dealership. I do not like to be bombarded with offer after offer as soon as I set foot onto the lot. Kristie took the time to listen to our needs and understand that our purchase was not going to be immediate. She also was prepared with the answers to our questions. The most important part of the whole experience was that fact that she showed interest even after we expressed we would be purchasing at a later date. When we are ready to purchase our next vehicle I will be definitely be going to Dennis Eakin Kia and would love to finalize our purchase with Kristie!

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Response From: mfleck
Added: 12/12/2011 4:07:05 PM

Thank you for taking the time to write this review. Kristie and the rest of the staff aim to provide a positive and simple experience for our guests. We are thrilled to hear that Kristie was so helpful, and we know she will be happy to hear your kind words. Thank you for the recommendation and we look forward to seeing you in the future! Like us on Facebook and Twitter to see our exclusive special offers.
Twitter:https://twitter.com/#!/eakin_kia
Facebook:https://www.facebook.com/pages/Dennis-Eakin-Kia/188634844482837
Regards,
Kimberley Eakin - General Manager
keakin@killeenkia.com

Twitter
ladyjam
11/22/2011 5:55:06 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kim
Chris
Tony
Audrey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dennis Eakin Kia :

I am very pleased with the personal touch of the service they provide. They are very knowledgeable and professional; always courteous. They come to pick us up and drop us off during the times we need servicing. We have had our Sedona since 2007 and each time it is the same. I can't imagine having our Sedona serviced by anyone else. We always look forward to seeing them again. If ever I could trust a business to have my best interest in mind, it is surely Dennis Eakin Kia and there crew.

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Response From: mfleck
Added: 11/22/2011 6:07:50 PM

We would like to sincerely thank you for letting us know how we're doing. We love hearing from our customers and your experience is the type that we strive for. Excellent customer service, honesty, and a comfortable purchasing process are just a few of the values that we hold to a very high standard. Thank you again for your kind words and we look forward to seeing you at your next visit. Don't forget to follow us on Twitter and Facebook to be eligible for our special offers.
Twitter:https://twitter.com/#!/eakin_kia
Facebook:https://www.facebook.com/pages/Dennis-Eakin-Kia/188634844482837
Regards,
Kimberley Eakin - General Manager
keakin@killeenkia.com

Twitter
winehex
9/8/2011 7:36:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kristie KilbrideKristie Kilbride
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dennis Eakin Kia :

Kristie Kilbride and Honey Hill were awesome. This was the best and easiest car purchase we ever made. Everyone went above and beyond to get the Kia Soul of our dreams at the right price and terms. Thank You Cathy! It was well worth the drive from Austin.

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Response From: mfleck
Added: 11/14/2011 5:09:20 PM

Congratulations on your Kia Soul! We are delighted that your experience at our dealership was pleasurable. Kristie and Honey will be happy to hear that you spoke of them so kindly. Please let us know if there is anything else we can help you with. Don't forget to follow us on Twitter and Facebook for exclusive deals.
Twitter:https://twitter.com/#!/eakin_kia
Facebook:https://www.facebook.com/pages/Dennis-Eakin-Kia/188634844482837
Regards,
Kimberley Eakin - General Manager
keakin@killeenkia.com

Twitter
Kia69
8/15/2011 9:29:02 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
No name or introduction
  • Customer Service:

    2
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    2
  • Pricing:

    N/A
  • Overall Score:

    2.5

My Review Of Dennis Eakin Kia :

If I knew better I would of traveled a bit longer to get to another Kia dealership. This is the worst example of time management and efficiency I have ever seen. The service provider was more interested in eating her donut and drinking her soda than getting customers taken care of. Use at your own risk!

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