This a local dealership with small town curb appeal and outstanding customer service. My salesperson was Ms. Jodi Cook, she was phenomenal from the beginning, and worked dilegently to make sure I was getting the vehicle I wanted which is a 2012 Ford F150 XLT 4X4 Super Crew 5.0L V8 with chrome package at a reasonable price.
Denny Ford Lincoln Mercury of Rolla, Missouri cares about you as the customer, sure they want to sell you a vehicle, but they want you to be happy with your purchase and will go out of their way to ensure your happiness. There is no high pressure sales tactics, or salesperson following you around the lot. Additionally, if they don't have a vehicle on the lot you like, they will locate one for you and have it delivered.
I generally deal with larger dealerships because that is where I thought you generally would get a better deal, but I was proven wrong by this dealership, becasue my best deal came from them. Mr. Dewey Gray who is the General Sale Manager was phenomenal as well, he was willing to go above and beyond what most dealerships are willing to do to ensure customer satisfaction, and to earn repeat business from me as a customer. They have a motto that says Where We Refuse To Be Undersold or Out Serviced, and they stand by this 100%. You will be hard pressed to find this commitment anywhere else.
This for me is the first of many purchases that I will make from Denny Ford Lincoln Mercury.
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