Dependable Dodge

Reason for Visit: Service

I recommend this dealer: No

My Review of Dependable Dodge:
Brought Grand Caravan in for diagnostic and repair related to service engine light going on and off intermitently. Spent in excess of $700 and was told that service engine light problem was resolved and that the car was ready for an emission test. Took car to emission test station and was told I would need to drive the vehicle for 100 miles to reset the computer before testing the vehicle. Drove for 45 miles and, lo and belold, the service engine light illuminated again. The ONLY way this dealer was able to shut off the light was to shutdown the car's computer. If I had the means to sue, I would.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dependable Dodge:
Over $4,000.00 in repairs from Jan to July all related to the car not starting computers, wiring harness, and now a clock spring, Corporate Chrysler is now involved but I do not expect much satisfaction

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dependable Dodge:
I experienced terrible customer service at Dependable Dodge. They refused to honor warranty work and told me to take them to court if I didn't like it. The owner was very obnoxious, rude and sarcastic. My 2005 Dodge Grand Caravan is a worthless piece of junk that has had more trouble inluding brake failure, air conditioner failure, electric window failure and three recalls to date. I would not recommend this vehicle or Dependable Dodge to anyone.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Dependable Dodge:
I've bought 3 trucks here - a 1995 V-10 dually, a 2004 Hemi Durango and a 2005 Cummins dually. No messing around with price on the last two. (The first one was through the VIP program and the price was already set.) I was treated with respect and given a great price on the last 2 transactions.

The sales staff is knowledgeable. The finance people are pretty good, but it's best to have alternate financing available to encourage them to beat it.

Service has been excellent, and my experience now stretches back over 10 years.

This is the place to go if you want a Dodge or to have one serviced.

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