Read Reviews Dick Genthe Chevrolet

Dick Genthe Chevrolet

Dick Genthe Chevrolet

15600 Eureka Rd.
Southgate, Michigan 48195


Sales: (734) 283-3400
Service: (888) 783-2521
Parts: (888) 706-5410

Dick Genthe Chevrolet
Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.8
  • Friendliness:

    4.7
  • Overall Experience:

    4.7
  • Pricing:

    4.8

24-Month Rating

based on 66 reviews

4.7

4.7 out of 5

83 lifetime reviews

Dick Genthe Chevrolet

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Dick Genthe Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dick Genthe Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dick Genthe Chevrolet

Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Automated Car Wash Parts Store
Cable TV Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Free Coffee Television
Free WiFi Vending Machines

Lauriele
12/10/2012 12:02:27 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Eubanks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Genthe Chevrolet:

We had a great experience working with Tim Eubanks when buying our car. Tim went above and beyond in every way to make sure that we got the best deal as well as exceptional service. We would be happy to do business with Tim again as this was a very pleasant car buying experience!

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aq8671
12/6/2012 2:14:33 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Ron Gignac
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Dick Genthe Chevrolet:

The place sucks. The used car salesman Ron Gignac was a rude guy. I was looking for a car under $4000 and he was telling me that cars like that are a piece of s--t and that he sells cars $12000 and above. He didn't care about selling me a car and told me that if I found a great car for $4000, I should go there. Great customer service! He wouldn't give me the keys to test the cars and claimed he didn't know where the cars were. He was doing this to get me to leave. When I told him he was rude and I'm leaving, he said "Have a good day" and that was it. No apology or didn't try to show me other cars. Screw Dick Genthe!

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Rpasqua1
12/4/2012 5:27:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave Teska
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Genthe Chevrolet:

Excellent service and excellent employees! From the used car lot where I traded in my car to the new one where I got my new car, it was all great! This is my dealership I'm going to from now on!

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ptamom123
12/4/2012 12:24:16 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Eubanks
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Genthe Chevrolet:

I went to genthe looking for a hard car and I was greeted by a young man who was very outgoing and had great customer service right off the bat I didn't realize how many used vehicles the used car department had and Tim was very patient and helpful while i was looking for the best car that fit both myself and my family he was very knowledgeable and knew what he was talking about (you don't always see that ) Not only did I have a great experience buying my new car the "new" dealership is beautiful I will be sure ti tell all my family friends and do workers to go NO WHERE BUT dick genthe to see TIM EUBANKS thanks again Tim you did a great job I've never met any salesman like you see you in the future that's for sure.

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cking123
12/3/2012 10:10:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Eubanks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Genthe Chevrolet:

What a great experience for my first time buying a new car. I went in to the dealership with an exact price i wanted to spend along with the car i wanted down to all the options and Tim Eubanks made it happen. There were no cars in Michigan that had everything I was requesting and Tim found one in Chicago and took an entire day out his busy schedule to drive to Chicago and pick up the exact car I wanted. What a great experience. Will do my business with Dick Genthe in the future and refer to my friends. Thanks for the great camaro it's awesome.

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mslbailey1@yahoo.com
12/3/2012 7:15:53 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Nichols
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Genthe Chevrolet:

Overall great experience with Service/Customer Relation. Quick, friendly, accurate, follow-up, professional, caring! I was treated with the utmost respect and genuine interest in the situation with my car!

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msharp071073
12/2/2012 10:48:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron Gignac
  • Customer Service:

    5
  • Quality of Work:

    3
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.6

My Review Of Dick Genthe Chevrolet:

Ron is very pleasant nice guy to work with. Would reccomend him to friends and family. Answered all my questions about the vehicle I was looking to purchase.

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gregandmarie
12/2/2012 9:29:20 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Timthoy Eubanks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Genthe Chevrolet:

I found Tim to be a very polite salesman.Tim really knew his stats on the car that I was interested in. Tim sold me on my car.

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smiller734
12/1/2012 10:00:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Eubanks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Genthe Chevrolet:

Going to Dick Genthe Chevorlet was my first time going to a dealer to purchase a car. I felt welcomed by Tim Eubanks. He was extremely helpful, knowledgable of the vechicles, and respectful. The large inventory selection made it easier for my sales person to select a vechicle that fit my needs and wants. I would highly recommend anyone to go to Tim Eubanks's at Dick Genthe Chevorlet.It was a beautiful place and a outstanding over all experience. Thank you very much Tim Eubanks. I will be back to see you in two years.

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khipsley
12/1/2012 7:38:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron Gignac
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Genthe Chevrolet:

i have purchased so far 2 used cars from ron at dick genthe, with plans of possible more, first dealer i've gone to and did not feel pressured in to buying a vehicle i did not want, and no worrys of double checking over the vehicle to see if the vehicle is really what they say it is, our saleman ron gignac is a upstanding honest and trustworthy guy which is a hard quality to find especially being in that line of work, i believe in ron and dick genthe so much i've sent friends and family to see him and not 1 complaint all had good reports on their shopping experiences, will go nowhere else except to see ron gignac, if he leaves dick genthe which im sure he wont but if he does i will be sure to follow.

keith

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