Reason for Visit: Service
I recommend this dealer: No
My Review of Dick Greenfield Dodge:
I have been robbed. Dropped off my truck for an oil change $19.99 w/coupon, and mentioned an occasional "Engine" light on the dash panel. Explicit instructions NOT to do anything that is not covered under warranty.
$133.69 later I was able to retrieve my truck from this dealership.
$98.00 diagnostics
$11.76 Labor
$04.92 Oil filter
$14.82 Oil 6 x $2.47 (3.9L v6 with a 5 quart capacity) I have no idea where the 6th quart of oil went?
$02.00 Misc charges
$09.20 Tax
$07.01 Discount
$133.69 TOTAL for a $19.99 oil change!!!
My biggest gripe is that I was not informed that a simple diagnostic test that I can perform in my driveway would cost $98.00. I was not given the choice to accept or decline that service.
To their credit, the people in the service department at Dick Greenfield Dodge are very friendly thiefs.
BTW I purchased 3 brand new Dodge Pick-up trucks at this dealership over the past 15 years.
I will not be returning.
If I could rate this dealership a 0 star I would. In my book there is nothing worse than deceit when doing business with the public.
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