Reason for Visit: Sales
I recommend this dealer: Yes
My Review of Dick Hannah Best Buy & EBay Center:
As used car dealers go, Dick Hannah does have a nice selection of cars, but like most used car dealers they are a bit heavy handed, pushy and trained to not take no for an answer.
I would have rated them a lot higher in the customer service area if they had respected me enough to let me leave when I told them I was ready to go. Had I not been so pressured I would have probably looked around at other options through other dealers.
I like my car, it's a good vehicle, the price was fair and they were able to finance me even though I am credit challenged, so on the whole I should feel good about it, but the whole rigamarole left a bad taste in my mouth. Especially when my sales person brought in her manager who promised me the moon and the stars (which I knew he couldn't deliver)if I would just stay and keep looking for a car. He even offered me and my boyfriend a weekend at a coastal hotel near the Casino if I would just look at a particular car. Well, I bought a car that day, yet I didn't walk out of there with a hotel voucher and it was never brought up again. It was a cheap sales ploy and frankly it made me feel a bit dirty.
My sales person Billie Jean Leffler was a nice young women, very friendly and competent.
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