My wife & I bought a 2013 LIncoln Navigator from Chris Bonesteele. Both he and Ed made the experience both informative and fun. Chris allowed us to take the car home for a few hours to drive it, and check it out, without any pressure. He gave us the cost for the car he had on the lot, the cost of a car that he found on the internet, and the cost of ordering a new one. We had ample time to decide which way we wanted to go, and he was willing to help us with whatever decision we made. We all agreed on a price that was fair to all of us. While Chris prepped the car, we talked with Emil Vinberg, who explained the paperwork in layman's terms that we could understand. After the papers were signed, Chris went through all of the electronics with us to make sure we understood how everything worked. We have dealt with Diehl Ford for many years and the customer service is always superb, both in the service department with Mike, and the sales department.
RicD.

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Chris is a great person to work with. No pressure and he makes you feel very welcomed! We have bought two cars with Diehl Ford and really enjoyed the experience. We defiantly recommend you to purchase your vehicle through them!

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My experience mirrors that of most of the commentator here. Very pleasant experience. They were good sports putting up with me (after a poor experience dealing with another Ford dealership in the area, my guard was up the entire time). Other than that, I have not much else to add except for this: I was referred to this dealership by a workmate of mine. After I purchased my vehicle, my workmate told me that this dealership (I presume Chris) reached out to her to thank her for the referral and offered her a thank you gift. Diehl didn't have to do this and the fact they did that speaks volumes.

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Friendly, fast and laid back service.All the staff was knowledgeable and got us a great deal on a trade in and used car. I would highly recommend them to a friend and will return to buy my next car!

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Mike Diehl was so helpful. I had shipped my truck out to Washington and unfortunately the trucking company messed up my trucks windows pretty bad. Mike took care of everything and got my truck back into perfect condition. I would give him business every single time if I lived in the area!

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I asked Chris if he could keep an eye out for what i wanted after several months the car came up and Chris called me. Bought my new truck. The whole experience was a pleasure- Way to go guys Thanks again John and Sue Weaver

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I would definitely recommend Diehl Ford, especially Chris Bonesteele, as they really went out of their way to ensure I drove out of there a happy customer. The whole experience was made even more pleasant as my wife and I never felt Chris was a typical car salesman but rather a genuine individual who cared about people - and he just happened to sell cars. I came in looking for a car with specific needs and wants in mind and he took the time to explain all my options and how each one would work with best with what I needed. Chris and Emil both did a wonderful job and my wife and I are extremely happy with our decision and purchase of our new Ford Escape - and even the Ruby Red is beginning to grow on me. Thanks guys.

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Chris was great to work with - he gave us a fair price on both the new car and our trade-in, and came up with the right
car,even though it wasn't on the lot. He took the time, both when the car was picked up and after to help me learn how
to use the features that I wasn't familiar with(most of them, actually).
Emil was very friendly, and took us through the purchase process as painlessly as possible. All in all, probably the best car buying
experience we've had.

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I had a great experience buying my car here. Thank you for being so friendly and informative. I bought a great car. Thank you again for my stylish ride.

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I was treated very well when I stopped in to check on the new Focus Hatchback. John Quimby was very prompt seeing to our needs. When I returned the rest of the work was handled by Jack Barton who was fantastic taking us the rest of the way even though John made the original contact. Jack even put on the plates for us when they came in the mail.

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