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Direct Auto Mall

154 Waverly St, Framingham, Massachusetts 01702
Sales: (888) 692-2931

Makes: Used Car Dealer
 
Excellent
97% Recommend

Overall Rating 4.8

163 Lifetime Reviews

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Direct Auto Mall
163 Lifetime Reviews

Hours: Open Now

Direct Auto Mall Info
Hours
Amenities
About Direct Auto Mall

Welcome to Direct Auto Mall, a preowned car dealership. If you are here, chances are great that you are looking for used cars in Boston area. Our inventory features over 200 preowned vehicles fairly priced under Kelley Blue Book's value. We invite you to browse our used car inventory and schedule a test drive. Every car we sell is fully serviced in our own dealership. Direct Auto Mall has a full service auto repair shop to fully service not only every car we sell but also, to be your complete garage and auto center. If you live overseas you still can buy your new car from Direct Auto Mall. We are ready to help you not only exporting your car but also any car accessory you might need. Our internet sales team is ready to serve you.

About This Dealer | Hours of Operation | Amenities

About Direct Auto Mall

Welcome to Direct Auto Mall, a preowned car dealership. If you are here, chances are great that you are looking for used cars in Boston area. Our inventory features over 200 preowned vehicles fairly priced under Kelley Blue Book's value. We invite you to browse our used car inventory and schedule a test drive. Every car we sell is fully serviced in our own dealership. Direct Auto Mall has a full service auto repair shop to fully service not only every car we sell but also, to be your complete garage and auto center. If you live overseas you still can buy your new car from Direct Auto Mall. We are ready to help you not only exporting your car but also any car accessory you might need. Our internet sales team is ready to serve you.

Sales/Showroom

Monday 9:00 AM - 7:00 PM

Tuesday 9:00 AM - 7:00 PM

Wednesday 9:00 AM - 7:00 PM

Thursday 9:00 AM - 7:00 PM

Friday 9:00 AM - 7:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday 11:00 AM - 4:00 PM

Service

Monday 8:00 AM - 6:00 PM

Tuesday 8:00 AM - 6:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 8:00 AM - 3:00 PM

Sunday Closed

  • Instant Financing
  • Cable TV
  • Customer Lounge Area
  • Television
  • After Hours Drop-Off
  • Free WiFi
163 Dealership Reviews
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Reason For Visit
Sales (Used)

"loved it!"

love love love direct auto mall! I had such a great experience with them, everyone was no nice and extremely helpful. I got a beautiful car, low monthly payments, low miles, and its pretty much in brand new condition. I wanted to especially thank ashley because at the time there were no pictures of the inside of the car and she actually went out and took them herself. She was very nice through our whole phone conversation!

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Employees dealt with

Ashley


Reason For Visit
Sales (Used)

"Helpful dealer"

I am writing this to congratulate Thais for the kind customer service she has given my family and I for the past weeks. She has been very knowledgeable, professional and very helpful. Even having a low score she treated me just as good and didn't make me feel inferior or different at all. I was able to fill out a credit app on their website and got a call on the same day. She was crystal clear with me. I am really thankful for all the help and mainly because I didn't feel mistreated due to my credit score. As soon as circumstances let me I will be down to Direct Auto Mall and hopefully buy the Rav4. Thanks again Thais and staff!

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Employees dealt with

Thais Alves


Reason For Visit
Sales (Used)

"Efficient staff"

I am very pleased with the way I was helped a direct auto mall..From the moment my wife and I called to the moment we checked out their vehicles in person. Staff is very friendly and very clear. Was able to leave a deposit to hold the vehicle until I made it to the store the next day. There were no games played and I got an excellent deal. It was worth me driving two hours to get there. Vehicle was in great shape with minor issues that were taken care of before I mentioned anything. I will certainly recommend this dealer to friends, co-workers and family. Happy with my overall experience. Thank you so much Thais for all the help. You deserve a 5-star review.

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Employees dealt with

Thais Alves


Reason For Visit
Sales (Used)

"Very Satisfied with my purchase!!"

Direct Auto Mall helped me the car I wanted even though my credit was not so good. Karine stepped in and helped me with my first new car purchase. She explained all the options I had and is very friendly. i then met up with Luis who was the one who got me the deal I was looking for. He went out of his way to make sure my purchase was a satisfaction. I love driving my 2010 Mazda3! Thank you Direct AutoMall. I will deffinately look foward to many more years of business with these guys!

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Employees dealt with

Karine, Luis


Reason For Visit
Sales (Used)

"Love this place"

From start to finish it was very smooth process. Ashley was great and went above and beyond to satisfy my requests and needs. She answered all my questions and got rid of my doubts. She made me want to go in and check the cars out. She was great the dealership was great and I am happy with my car. Thank you Ashley for all your help and friendliness during our phone call.

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Employees dealt with

Ashley


Reason For Visit
Sales (Used)

"GREAT EXPERIENCE"

Bought my 2011 Audi A5 from Auto Direct. Customer service was FABULOUS! and gave me a great price on the car! I would highly recommend them to anyone searching for a car! :)

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Employees dealt with

Adler


Reason For Visit
Sales (Used)

"Grateful!"

I am leaving a kind review for Direct Auto Mall because they deserve it! After seeing an Accord there and loving it I got all the information I needed and the rate I got just sealed the deal! I am a happy customer for sure.

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Employees dealt with

Thais


Reason For Visit
Sales (Used)

"Just beware"

I purchased a used Truck in May 2014 from Direct Auto Mall,. I would say be very careful when buying from them, My experience was not good, The truck flunked the state inspection ,right after I purchased it,. They were good about fixing the issue (state law) but a few other things appeared after the 30 day warranty expired. These issues were present on the truck ,when I purchased it,, I was just not aware of it, and paid the price. The latest issue is that I just found out that although they gave me new plates, (new registration)they never cancelled my old registration. It is the little things that separate a poor/average dealership from a very good dealership. I will not purchase a vehicle from them again, I have learned my lesson.

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wenderson


Reason For Visit
Sales (Used)

"fantastic!"

After reading the many great reviews I finally decided to give them a call, I figured that they do work with many banks due to their ad saying every one is approved. Although I had to have my dad co-sign for me everything went really well and smooth. I am excited to be working on my credit again after a few years. I am very impressed and certainly a happy customer and that is why I am leaving this feedback,

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Employees dealt with

Thais Alves


Reason For Visit
Sales (Used)

"best money spent"

I am so happy i called this place. I worked over the phone with ashley she helped me with some beginning steps of my process. We narrowed down some choices and she gave me all the info about each vehicle i was interested in. She let me know what I should bring with me so there was no running back and forth. The whole experience was so professional and efficient I am amazed at how this place runs. I wanted to take the time to thank ashley because if it wasnt for her a lot of things could have gone wrong. Even though the car i bought was used it doesnt feel like it! i feel like i am in a brand new car which is amazing. Thanks again ashley!

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Customer Service
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Employees dealt with

Ashley, i forget the other peoples names
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