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Direct Auto Mall

4.8

1,069 Lifetime Reviews

154 Waverly St, Framingham, Massachusetts 01702
Call (888) 692-2931

Top Reviewed Employees

Danyelle Sales, Selection Specialist, Direct Auto Mall

Danyelle Sales

Selection Specialist
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ana Nascimento, Finance Manager , Direct Auto Mall

Ana Nascimento

Finance Manager
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Luiz Felipe Campos, Finance Manager, Direct Auto Mall

Luiz Felipe Campos

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aline Duarte, Sales Specialist , Direct Auto Mall

Aline Duarte

Sales Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

September 21, 2017

"Good experience "

- Deekas1

My salaesperson Angie was very helpful from beginning to end. Will recommend buying a car as they are very informative and helpful. Thank you! Appreciated

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Employees Worked With

Angie Guante
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Luiz Felipe Campos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gregory Sartori
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 20, 2017

"Best in area"

- Marguerite123

I recently visited Direct Auto Mall in Framingham and had a very good experience. The staff is incredibly friendly and helpful, not pushy like other car dealerships I have been to. I met with sales consultant Vitor Desa and he was very accommodating. I would purchase a car here.

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Employees Worked With

Vitor Desa

September 14, 2017

"Derek Torres"

- Miss

Derek is the best thing about direct auto . He was friendly and personable and fully knowledgeable about my vehicle. I hope that the other folks who work there begin to follow his example of fine customer service! Although I am giving an overall 2 star rating for the dealership, Derek is a ????? 5 star! You guys need to work on customer service with your other staff, especially your management! Teach staff to relay phone messages and when they call you leave a voice mail instead of hanging up and trying to call back. I'm busy running a hectic clinic and don't answer my phone during the day.

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Employees Worked With

Luiz Alves
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Derek Torres
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Don't remember them all

Featured Inventory

Used 2014 GMC Sierra 1500, $35000

2014 GMC Sierra 1500

$35,000

View Vehicle Details
Used 2014 Ford Transit Connect, $16000

2014 Ford Transit Connect

$16,000

View Vehicle Details
Used 2016 Ford Transit-250, $24000

2016 Ford Transit-250

$24,000

View Vehicle Details
Used 2015 Chrysler Town & Country, $21000

2015 Chrysler Town & Country

$21,000

View Vehicle Details

Photos & Amenities

  • Instant Financing
  • Cable TV
  • Customer Lounge Area
  • Television
  • After Hours Drop-Off
  • Free WiFi
Direct Auto Mall, Framingham, MA, 01702