Dobbs Honda

Reason for Visit: Sales

I recommend this dealer: No

My Review of Dobbs Honda:
The sales man was pushy upon the initial conversation even though we told the sales man that we were not here to purchase but to see what was available. We did find a car that we were interested in and when we spoke of this interest we were ushered into the building where we were bombarded with finance paperwork, rate to payment sheets, and contract agreements for financing. We on several ocasions told the sales man that we wanted to leave so we could think it over and was belittled for attempting to leave and was told to wait on each occasion while more paperwork was brought out for us to look at. On one occasion we asked if we could see what we could get approved for but not be obligated to purchase and the sales man said that "the finance team doesnt need the practice" that if you want the car sign the contract and well see if we can get you approved. Again we asked to leave and was told to wait while the sales man left again to bring us more paper work. My wife and I both felt that we could not leave and were being held against our will untill we purchased the vehicle. We ended up being preassured into the purchase and I felt sick to my stomach and my wife cried on the way home. In my 27 years of life and 10 years of military service have never been treated this way by a company.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dobbs Honda:
When getting 30,000 mile service on our Honda Accord we were given a dealer sheet saying what was needed and what would be done on our car. What the sheet said was to be done on the car and the actual service done were different. The price quoted on the sheet included services that were not done such as coolant drain and replacement. The dealer sheet did not match what the Honda service manual said was needed. This dealer uses very deceptive practices and I would never go there again.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dobbs Honda:
I was ABSOLUTELY SCREWED by this dealership, bought a car was lied to about accident damage, was supposed to be certified and inspected yet had several maintenance problems with it. These people give no rats ass about customer service. When I called to get the problems fixed I got no assistance so I had to call the corporate office to get the several problems taken care of with my vehicle. DO NOT GO TO DOBBS HONDA. Take my word for it.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dobbs Honda:
Hmmm.. this recommendation is a tough yes/no. My wife and I showed up near closing a couple times and while friendly enough, the staff preferred to go home over making a deal. Although from loose conversation I suspect they wouldn't have made much effort if I had come back midday either. Selection is limited and who ever orders their cars gets the oddest combination of options. It hurts me to say, but I might try their rival across town if you insist on not driving to Phoenix to save money.<br>

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