Dodgeland of Columbia

Reason for Visit: Service

I recommend this dealer: No

My Review of Dodgeland of Columbia:
Purchased my Chrysler 300 on 01/02/09. At that point in time I didn't notice that my fog light was out. A few days passed and I called my sales rep Joe and told him that I notice my right fog light was out. He told me I could purchase a bulb from the service department ($20). Just to save the trouble and harrassment I purchased it and had it replaced. Which at the same time I had my transmission serviced as well due to shifting issues. My husband and I were laid off of work in SC and been traveling alot recently tryin to find a place to settle down and finally have done so in KS. In the meantime I've purchased over 3 fog lights for my vehicle and they continuesly go out. I also have continue to have issues with my cars transmission (only on occaision) as well as my driver side window not wanting work when it rains only. I have a medical disability and have to use my car on a daily basis to get back and forth to the doctor and my husband needs our other car to get back and forth between his 2 jobs, so haven't really had the chance to take it into the dealership. I finally made it into the dealership to have everything checked out and they informed me that the seal is broken on my right fog light and it will be $107 + labor to fix it, well if I would have known that I wouldn't have spent $80 in bulbs for the car. They also can't seem to find any issues with my driver side power window or transmission, but I'm sure they will as soon as my warranty runs out. So I called Dodgeland of Columbia and spoke with them, who have record of me purchasing my replacement bulbs, but they feel that they are not at fault and that I am liable to pay the $107 + labor for the new fog light. Rediculous. My advise run as fast as you can from Dodgeland of Columbia they will tell you anything that you want to hear to get you into your dream car, but after that it's screw you we want more money, even if the car is under warranty or even if the car has been serviced for the very same issues since day one. I feel that my sales rep or someone there should have recommended that I have the fog light checked out. I assumed that the vehicle went through the whatever point inspection before being on the lot, but that is not the case. They obviously don't check out anything before selling you a vehicle, new or used. Just stay far away from them or they will empty your pockets too.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dodgeland of Columbia:
I have never seen a new car have so many problems and when you take your car to the service department no one wants to fix anything. The only thing that is said to you is "we could not find anything wrong bring it back if you have the same problem". Thats after sitting there have of the morning to be told this. I have a 2007 Caliber, first the speakers went out within the first week of having the car. Then the next month the computer system had to be updated. Then multiple times I would leave somewhere and get in the car and the car would not shift out of park. I would have to wait several minutes for the computer system to reset itself or open up a door for the computer will reset. Then a couple of months later I had to take the car to get serviced for a knocking sound coming fron the driver side tire. Took it once they didnt hear anything but when I left the service department I still heard the sound. Took it back the next weekend same thing was told. " We dont hear anything" Brought it back the next with, accompanyed with a male and "NOW" they hear and know what it is. ( Tire rod was broken) Wow!! Now the other side is making the same sounds and no one hears anything. Do I have to have a male with me again to have the problem fixed?? There service sucks and I would never advise anyone to deal with this company if they dont have to. I am current sending my complaints to Chrysler Financial cause as I see I am not the only one who has had issue with DODGELAND OF COLUMBIA!! Sales department is great though.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dodgeland of Columbia:
WISH I HAD READ THESE COMPLAINTS FIRST!!!
Was sold what I thought was a very nice 2004 Saturn Ion by Kendrick/salesman and was assisted by his manager. The car had to go back for service by the 3rd day! Lee, the used car sales manager was attempting to refuse me the use of a rental car! I had become a bit rude because it was as if they were trying to take advantage of me AGAIN! Lee decided that they would pay for the rental. I've had the car for less than a month and had to have it serviced 3x already and needs a 4th, drove it less than a total of 5 days and not even consecutively! I guess I'd better count today as day 6? Picked up the car AGAIN from the service department yesterday to find this morning that the floor board was flooded and they're telling me that I have to pay for it because they're not paying for anything else not mentioned in the original complaint. Guess I should have, amongst other things, purchased the car on a stormy day to make sure the floor boards don't flood?

For now, I'll have to consider other ways of handling this situation.

I would never recommend this dealership to anyone.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dodgeland of Columbia:
STAY AWAY FROM THIS DEALER BUYER BEWARE!!
I purchased a 2005 dodge caravan in April 05 and it was the WORSED experience I have ever had buying a vehicle. I got the price I wanted for the new car after 3 hrs of dickering with them and them telling me they "lost" my car keys. I also caught it after it was too late that they only gave me $6600 for my trade after we I told them trade in on it was $7800 and I wouldn't take a dime less. I couldn't even get a tank of gas out of them, and when I brought it in for its dealer prep cleaning, it took an hour and all they did was wash it. You could still see the factory suction cup marks on the windows! I have since filled for lemon law on this vehicle and I am awaiting a response from the state and dodge
STAY AWAY FROM THIS DEALER BUYER BEWARE!!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dodgeland of Columbia:
I purchased a new Charger in august and had a problem with the molding on the door coming off. I took it in to the service department in September for replacement after scheduling an appointment and showing the problem. Of course they did not have the part. Took it back in october and they removed my molding and then said again no part, but now I had no protective molding.
4 times I took it back and it was either no part, wrong color, or wrong part. Finally in Dec, they got the part unpainted and painted it and installed it. However they scratched the door by the molding. I showed them this and they said, sorry it was there before and actually there were 2 scratches one of which was covered by the molding. I pointed out to them how even if they were there when I brought it back in dec. had they not taken my molding off in Oct it would never have happened. Finally after much argument with the manager and technician who installed it, they dabbed a blob of touch up paint on it and called it finished. I am very dissatisfied.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dodgeland of Columbia:
I have had nothing but bad service since I bought my car from this company. I was called a jew because I caught the sales department in 8 of 10 dealer scams. <br><br>I was sent out of the service department having paid for services that were not rendered. I was almost sent out a second time within the last week. I was told a number of times that I would be called within 30 minutes and would never even recieve a call.

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