Dodgeland of Columbia

Reason for Visit: Sales

I recommend this dealer: No

My Review of Dodgeland of Columbia:
WISH I HAD READ THESE COMPLAINTS FIRST!!!
Was sold what I thought was a very nice 2004 Saturn Ion by Kendrick/salesman and was assisted by his manager. The car had to go back for service by the 3rd day! Lee, the used car sales manager was attempting to refuse me the use of a rental car! I had become a bit rude because it was as if they were trying to take advantage of me AGAIN! Lee decided that they would pay for the rental. I've had the car for less than a month and had to have it serviced 3x already and needs a 4th, drove it less than a total of 5 days and not even consecutively! I guess I'd better count today as day 6? Picked up the car AGAIN from the service department yesterday to find this morning that the floor board was flooded and they're telling me that I have to pay for it because they're not paying for anything else not mentioned in the original complaint. Guess I should have, amongst other things, purchased the car on a stormy day to make sure the floor boards don't flood?

For now, I'll have to consider other ways of handling this situation.

I would never recommend this dealership to anyone.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Dodgeland of Columbia:
STAY AWAY FROM THIS DEALER BUYER BEWARE!!
I purchased a 2005 dodge caravan in April 05 and it was the WORSED experience I have ever had buying a vehicle. I got the price I wanted for the new car after 3 hrs of dickering with them and them telling me they "lost" my car keys. I also caught it after it was too late that they only gave me $6600 for my trade after we I told them trade in on it was $7800 and I wouldn't take a dime less. I couldn't even get a tank of gas out of them, and when I brought it in for its dealer prep cleaning, it took an hour and all they did was wash it. You could still see the factory suction cup marks on the windows! I have since filled for lemon law on this vehicle and I am awaiting a response from the state and dodge
STAY AWAY FROM THIS DEALER BUYER BEWARE!!

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Dodgeland of Columbia:
I purchased a new Charger in august and had a problem with the molding on the door coming off. I took it in to the service department in September for replacement after scheduling an appointment and showing the problem. Of course they did not have the part. Took it back in october and they removed my molding and then said again no part, but now I had no protective molding.
4 times I took it back and it was either no part, wrong color, or wrong part. Finally in Dec, they got the part unpainted and painted it and installed it. However they scratched the door by the molding. I showed them this and they said, sorry it was there before and actually there were 2 scratches one of which was covered by the molding. I pointed out to them how even if they were there when I brought it back in dec. had they not taken my molding off in Oct it would never have happened. Finally after much argument with the manager and technician who installed it, they dabbed a blob of touch up paint on it and called it finished. I am very dissatisfied.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Dodgeland of Columbia:
I have had nothing but bad service since I bought my car from this company. I was called a jew because I caught the sales department in 8 of 10 dealer scams. <br><br>I was sent out of the service department having paid for services that were not rendered. I was almost sent out a second time within the last week. I was told a number of times that I would be called within 30 minutes and would never even recieve a call.

Was this review helpful to you? Yes | No