I had a great experience at this dealership up until the point that I had to work with their finance manager, Gabriel Broad. He acts pompous and outright lies about other loan options in order to get you to select his. All dealers do this, however, he does it in a condescending way. When the transaction was complete and I waited for my sales guy to finish with another customer, he just sat there and made a personal phone call in front of me - not suggesting to me that I could wait at another desk for my salesperson.

It is a shame that this dealership hired such an amateur to work there and ruin a good car buying experience.

Was this review helpful to you?    Yes | No Thank you

Don Beyer Volvo is a family owned dealership that treats you like you're a member of the family. If you're looking for great Volvo service, you won't feel apprehensive taking your car to Don Beyer Volvo in Falls Church. The Beyers have been selling and servicing Volvos in Falls Church for nearly four decades, and they are a fixture in the community. I've run into other Volvo dealers who have told me that Don Beyer served as the model for building their own dealerships.

As a Volvo enthusiast, I won't trust my car with just anyone. Chris Prevatt in the Don Beyer service department has overseen the service on my Volvos for years. Chris knows the key to good business is developing long-term relationships with his customers, earning their trust, and doing right by them every visit. He's honest, knowledgeable, fair, and good natured. He takes personal responsibility for making sure your car is fixed right and that you know about upcoming services or potential problem areas that might lurk around the corner. He's fun to hang out with too. Over the years, I've referred many people to Chris, and they all agree it's the best auto repair service they've ever experienced.

If you're tired of the usual run-around with car repair shops, check out Don Beyer in Falls Church. Ask for Chris.

Was this review helpful to you?    Yes | No Thank you

Recently, my father's car was dead, and he had it towed to an auto body shop recommended by AAA. Within 10 minutes of receiving the car on their lot, the auto body shop called my father and said the car needed a new alternator, battery, and several belts. The shop said it would cost nearly $1000 to repair. Because my father had recently replaced the alternator, we knew it was unlikely it needed replaced and figured the auto body shop was trying to take advantage of my father, who is elderly and doesn't know a lot about cars. In addition, the car has an out-of-State plate, so they likely assumed they could swindle him.

Although the car is not a Volvo, we had it towed to Don Beyer in Falls Church. We own several Volvos and knew that Chris Prevatt would ensure we would get an honest opinion. Sure enough, Oliver checked the car, and it only needed the battery replaced. The car is now running great, and my father is taking it out of town on a trip this weekend.

We are very grateful to Chris Prevatt and the Don Beyer team for being truthful and giving us a fair deal when our cars need repair. Unfortunately, at a time when many auto shops jump at the chance to make a buck by taking advantage of the perceived naivete of car owners, we know we can always trust Chris and the whole Don Beyer team. Lesson learned--always tow to Don Beyer.

Was this review helpful to you?    Yes | No Thank you

After purchasing only new cars over the past 50 years, I can say that without exception Yousef Alhooie is the best sales person I have ever worked with. His knowledge of the car, willingness to spend time explaining and demonstrating a car's features, and his friendly demeanor are all exceptional.

Was this review helpful to you?    Yes | No Thank you

We had great experience working with Don Beyer. Deborah was our sales person, and was so great to work with. She located the car we wanted at good price, and the whole sales process was very easy. No pressure. I would highly recommend DB and working with Deborah.

Was this review helpful to you?    Yes | No Thank you

Yousef Alhooie gave me a good price on the exact car that I wanted. He was extremely knowledgeable about the car and the car company generally.

Was this review helpful to you?    Yes | No Thank you

Normally I would not rate anyone perfect, a "5", but Yousef certainly deserves that rating. He is extremely patient (I've been searching for the right vehicle for 3 years), cooperative (he fulfilled every reasonable request I had), well spoken, knowledgeable, and presents himself professional but relaxed. He is definitely NOT the high pressure salesman most of us detest. Even as he sensed I was close to making a decision he didn't call me and sent only one or two emails in the last month - mostly to remind me that the 5 year warranty was going to revert to 4 years.
This is our fifth Volvo since 1966 and we bought five of them from Don Beyer but Yousef made this the most pleasant buying experience. He loves his job and you'll love him! OK, that's a bit too much.

Was this review helpful to you?    Yes | No Thank you

Best buying experience ever. Steve knew the product well. Best price. He himself drives an Optima so he gave us all sorts of info on the car. Went back for the first service and the service department was exceptional. Would definately return to this dealership.

Was this review helpful to you?    Yes | No Thank you

I had been looking for a new Kia and vistied a few dealerships. I met with Steve Ryback and found him to be very helpful and knowledgeable. He was a pleasure to work with and I can not reccomend him enough.

Was this review helpful to you?    Yes | No Thank you

Steve was a pleasure to work with. He was honest, direct, and very clear. I would highly recommend him to others who are looking to buy a new car.

Was this review helpful to you?    Yes | No Thank you