My Review Of Don Beyer Volvo Kia of Falls Church:
Recently, my father's car was dead, and he had it towed to an auto body shop recommended by AAA. Within 10 minutes of receiving the car on their lot, the auto body shop called my father and said the car needed a new alternator, battery, and several belts. The shop said it would cost nearly $1000 to repair. Because my father had recently replaced the alternator, we knew it was unlikely it needed replaced and figured the auto body shop was trying to take advantage of my father, who is elderly and doesn't know a lot about cars. In addition, the car has an out-of-State plate, so they likely assumed they could swindle him.
Although the car is not a Volvo, we had it towed to Don Beyer in Falls Church. We own several Volvos and knew that Chris Prevatt would ensure we would get an honest opinion. Sure enough, Oliver checked the car, and it only needed the battery replaced. The car is now running great, and my father is taking it out of town on a trip this weekend.
We are very grateful to Chris Prevatt and the Don Beyer team for being truthful and giving us a fair deal when our cars need repair. Unfortunately, at a time when many auto shops jump at the chance to make a buck by taking advantage of the perceived naivete of car owners, we know we can always trust Chris and the whole Don Beyer team. Lesson learned--always tow to Don Beyer.
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