Don Beyer Volvo of Falls Church

Reason for Visit: Service

I recommend this dealer: No

My Review of Don Beyer Volvo of Falls Church:
Service staff is very friendly but you need to insist that you get your loaner car and that should be comprable to what you turn in ...a Volvo! If they cannot give you a loaner when you are having problems with your car and having it towed, insist on them finding you one. After all, you bought a premium car, not a Hyundai.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Don Beyer Volvo of Falls Church:
While mechanical breakdowns cannot always be attributed to dealer-fault, purchasing a Volvo S60 2.4T only three months ago could suggest Lemon. While the staff are pleasant I do not believe that my experience with multiple visits for mechanical failures suggest that the problem here is not the service interfacers but the quality of worksmanship or mechanics. I would not recommend. If I make two or three visits to the service center in one year, then I would recommend this dealership.

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