Don Hewlett Chevrolet

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Stephens

My Review of Don Hewlett Chevrolet:
We came for the "Cash for Clunkers" program. Mike quoted me an Internet price that was $500 below the "Supplier Pricing" that GM was offering on a Traverse, which every other dealership claimed that they could not go below. Not only did he honor the price with no bait/switch etc., but we were also surprised to find out that we were entitled to an additional "scrap value" that no other dealership mentioned.
Mike was quick and efficient and yet took the time to go over all the features of the vehicle as well as onstar.
When it came time to purchase we decided to go with an extended bumper-to-bumper warranty that we believed had no deductable. After getting home, I found out there was a deductible for each incident. I called and spoke with the finance person expressing that this was not the plan we wanted and although the 0 deductible was higher, they accepted the cost difference as their mistake and gave me the correct plan.
So far, I have only had 1 service appt and after scheduling on a Saturday, they brought in an additional mechanic just to make sure someone could check out my problem. I HIGHLY RECOMMEND this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Stephens

My Review of Don Hewlett Chevrolet:
I dealt with Mike Stephens on a somewhat tricky, international sale with a lot of moving parts involved. Mike maneuvered the entire process from the vehicle being built to my specifications through to delivery. The nature of my work made it necessary to make this delivery window fairly small. Mike delivered on all fronts, ensuring a quick, friendly and flawlessly executed sale. Thanks Mike!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Dickie

My Review of Don Hewlett Chevrolet:
Greate experience. The sales rep was very helpful and did not pressure us in any way as we have experienced with other dealerships in the past. He presented the sales data to us and let us make our own decision without any influence from him. Even though we have local dealers I will make the drive to Don Hewlett for my service needs.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mr. Mike Stephens

My Review of Don Hewlett Chevrolet:
I will always deal with Mike. I refer all my friends to him, he is a keeper. Mike always helps me out when it comes to finding the best deal for me or my family. I have been with Mike for 15 years. When he moved to Georgetown, I followed him there. Thanks Mike for being who you all.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Teresa and Mitzi

My Review of Don Hewlett Chevrolet:
It seems not all of my rating made it to my original page. So here's to:

...Mitzi, for making sure the installation of the sun roof, lumbar support and window tint met my expectations. Thanks, everything is perfect. AND to Teresa who called frequently and listened to what I wanted and experienced so that all things came together. She's a great listener.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Nowling

My Review of Don Hewlett Chevrolet:
I had looked at so many cars and been so disappointed at my options, that I had decided I would give up on the cash-for-clunkers opportunity. But, Scott's personal, frequent emails caught my eye and encouraged me to look at Don Hewlett. I told Scott I was interested in the crossover SUV. I also added that I was interested in a sedan if it had certain features but it was not my first choice. After driving the Equinox, Scott gave me the chance to drive a Malibu. I was so impressed and surprised! The look, the feel and the features far exceeded my expectations. I added additional features such as a lumbar support, sun roof and window tinting. Scott gathered the information I requested and made the arrangements necessary for their installation. My Malibu has exceeded my expectations. I purchased my vehicle in August and still feel comfortable in calling Scott with any questions. Of course, it goes without saying, that I will refer anyone interested in a vehicle to Don Hewlett because of my experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Dickie

My Review of Don Hewlett Chevrolet:
I first contacted Lee back in June. I was undecided on the vehicle and when to buy. Lee was very supportive and did not pressure me at all over the last 4 months. I preferred to buy from a neighborhood dealer and passed up a better-priced deal to buy from Lee. The buy transaction was outstanding from beginning to end!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Stephens

My Review of Don Hewlett Chevrolet:
Mike is a great salesman who is willing to work to see that you (as a buyer) get the vehicle that you really want. We would highly recommend this dealership and especially Mike to anyone in the market for a new or used vehicle. This was a great experience!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Stevens & Karl

My Review of Don Hewlett Chevrolet:
The traditonal anxiety of buying a car was erased and replaced with a positve experience with an emphasis on learning more about the vehicle we picked out. Mike Stevens was very patient and took the time to go over all the details and features and even gave us his personal cell phone number to call for any assistance we may need in the future.
Unlike other dealierships we visited there were no hidden fees and extra charges added to our contract without our request, and the dealership was even able to beat the price of GM motors extended warranty.
Overall this was a very impressive experience and my husband who is a veteran at car buying stated, "That was the best experience I have ever had while purchasing a new car."

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott

My Review of Don Hewlett Chevrolet:
Mr Hewlett
At my age I've bought quite a few cars and came to your dealership after a Ford dealer insulted my intelligence. Scott has the maturity and professionalism to listen to a buyer like me that has financing prearranged. He was supportive but not pushy on a extended warranty. The vehicle was ready and he was on time for both appointments and all paperwork was done properly. The business manager was fast and very efficient..they are both keepers. The Hewlett is one of the largest dealers I've seen and we will return for great service like this when we buy our next vehicle.

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