Don Hewlett Chevrolet

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mathew Sumner

My Review of Don Hewlett Chevrolet:
Had to haggle on price based on the market for this vehicle. "No hassle" is a misnomer as the Austin market, overall, is out of touch with the rest of Texas (specifically Houston and Dallas...as both are easy drives that do not warrant the 3-5% premium the dealers try to leverage)...that said..I believe I got a good deal.

Most important....salesman (Matt Sumner) facilitated delivery of my purchased vehicle....I drove the purchase home and he followed in my car. Extra touch was much appreciated.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Stephens

My Review of Don Hewlett Chevrolet:
In past experiences of buying a car, my wife and I have walked away not necessarily feeling like we got a good deal. In the past two years my wife and I have purchased 4 vehicles from Don Hewlett Chevrolet (Mike Stephens) and every time has been a great experience. The past purchase was a great experience! When I requested a specific vehicle and even though they did not have the truck on site they found it for me and had it delivered in a timely manner. We have always been able to call and ask our sales person a question and always received a response quickly and timely. I have and will continue to recommend Don Hewlett Chevrolet to anyone looking for a car or truck.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ronnie/ Lee

My Review of Don Hewlett Chevrolet:
Easy internet access and response from Ronnie Bradford. Quick flexible appointment. Great knowledge on vehicles and packages. Friendly and great customer service. I'd use them again for the purchase of my next vehicle. I don't have anything else to say.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ronnie Bradford, Matt Sumner, Karl Hoehn, and Misty Blakeley

My Review of Don Hewlett Chevrolet:
Everything about our experience in buying our new car at Don Hewlett was great. Each person we worked with were knowledgeable, friendly, and professional. We would highly recommend Don Hewelett Chevrolet to anyone thinking of purchasing a car. Our experience was A+ all the way.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Barry Harting

My Review of Don Hewlett Chevrolet:
Great dealership very friendly employees. I had found the truck I wanted on line and filled out a app.for finance. I got a reply e-mail the next day. I lived out of town from their dealership and wanted them to hold the truck for me which they did in a surprising way. My wife and I made our appointment, drove the truck, and loved it. The finance dept. was fast well explained and a breeze to wrap up the sale. This is one of the best experiences in buying a truck I have ever had. Thanks Barry Harting.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: jonathan blank

My Review of Don Hewlett Chevrolet:
I am giving Don Hewlitt the great rating that they deserve because of great costomer service and a hassle free buying experiance. Jonathan was very noligable and honest. In fact this was the best experiance I have had in buying a new vehicle. We are in the process of looking at another vehicle from your Volkswagon dealer right now.


Thanks,
Brian Moccia

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Dickie and Ron

My Review of Don Hewlett Chevrolet:
lee done a great job. He talked to me before coming in and had things ready to show me.
Did not care for the truck I came to look at but Lee started showing me other options right away.He was trying to stay within the price we had talked about. I said I would spend a little more to get what I wanted and he took me right to what I wanted. I had let him know that I had to be some where at a certain time and he worked hard to make that happen. He spent time making sure that he found me all the incentives he could to get the price down, I was very happy with the price he came up with. Was surprised to see that you all give the keys back when you get done doing the trade in apprisal, have not seen that before, good job. lee I thought was a good saleman, not pushy had the information you wanted and worked hard to make you happy. When I buy again I will come to Hewlett and ask for Lee.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Dickey

My Review of Don Hewlett Chevrolet:
I have purchased four cars over the last two years through Don Hewlett. My salesperson for each purchase was Lee Dickey. I purhased three new cars and one used car, although the used car is a 2008.

I have found Lee to be very easy to work with. He is fair and honest and I have never been dissapointed with anything he sold me. For my last purchase, I called him on the phone and explained what I was looking for. I made it to the dealership about a half hour later and he had three or four choices ready for me to look at and decide on. He kept within my price range and was fair on the final sale price.

Lee also worked directly with the finance person, whom I believe is named Carl. Finance went through easily and I was explained each part of the contract.

My daughter is 17, and it was her first car buying experience and her comment was "Why do people make such a big deal out of it. This was easy." Obviously, she hasn't had to go through the haggleing and "let me talk to the sales manger" part of it before.

Lastly, Hewlett has been more than helpful in locating the exact car I wanted, whether a particular color or an extra option. I have really appreciated that since I am somewhat picky when I buy a car.

In conclusion, Don Hewlett is an excellent car company, and if you ask for Lee Dickey, you shouldn't have any problems with the service.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Stephens

My Review of Don Hewlett Chevrolet:
Even though i had a bad experience the last time i came to this dealership with the owners son, Mike Stephens gave me great service and did everything in his power to make that deal happen. I may not like the owners son but Mike Stephens is the best salesman at don Hewlett. He is very informative, very polite, very straight forward. He has changed my mind about don Hewlett and I will be going to this dealership for a long time. We appreciate all the hard work they put in to make our lives very happy and we are very grateful for that. Thank you for the great service.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shawn High

My Review of Don Hewlett Chevrolet:
I was in the market for a new car and I was considering two dealerships. Shawn Called me after I submitted an "I'm interested" thing on the website. He gave me a quote on the exact car I was looking for, for the price I was looking to buy it for! It was a smooth painless process. I would recommend this dealership to others!

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