My wife and I were traveling between Florida and Ohio and a warning light came on indicating a problem with the transmission in my 2005 Honda Element. We got on our mobile phone to search for a nearby Honda dealer and saw the Don Jacobs Honda dealership in Lexington.
We had no familiarity of that dealership, but called them and they said they could at least check the car, but might not be able to repair it that day. We stopped by and were put into the very capable and courteous hands of Matt Garner in the service department.
He was able to not only diagnose the problem but to have it repaired, all in about 2 hours as we sat in the very comfortable and well-supplied Don Jacobs customer waiting area.
We were back on our way with a fully repaired car in the same afternoon!
I live in Northeast Ohio, but based on my experience, if I lived in the Lexington area, I would consider no dealership or repair facility for my Element other than Matt Garner and the friendly and capable service department at Don Jacobs!
I Recommend This Dealer:
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