I have only owned a Honda and have loved each of them. I have never bought a new car so this was new and exciting for me. I researched to find the car I wanted. After looking through what was available and what features were on the different models, I finally found the perfect car. It is a car that is not common so to find the color I wanted, I searched the surrounding dealer. At last I found the car of my dreams. It had everything I wanted. The only problem was that it was 200 miles from my home. I called up the sales rep I had spoken to when I started this process. We agreed on a price and they would have this car delivered. I came in and signed the paperwork with a hefty down payment. I was told the delivery time should be one week two at the most. Five days later I texted to get the VIN number so I could get insurance on my car. I was told it was to soon to know that. One week later I texted again and was told this time it would be another two weeks. So the beginning of the third week, I texted again asking for an ETA and the VIN number. This time I was told sometime between Wednesday and Saturday of that week. I text back asking why it is taking so long and express my frustration. Remember all I wanted was a car sitting in a dealers lot. He responded that THEY decided to purchase me a brand new car from the factory and as soon as he knew it was in I would know. If I had known they were custom making it, I would have added on some extras but I was not informed of this decision until it was to late. Five days later I finally get a text and a phone call saying my car is in. This is a full month after I "purchased" my car. My dad and I go that day to pick it up. Again I sign paper after paper. Once all that is done, I've signed for and agree to take this car, the sales guy tells me I cannot take the car home. It did not get inspected after coming off the truck so I cannot take possession. But hey it was good I at least got to sit in my car. That makes it ok right? I have signed every paper by this point and own a car I cannot drive so I went home which by the way is 45 miles from the dealership. I come back into town the next day. They wanted to make sure they could help me set up the car with my specifications. I show up and they hand me the keys and that's it. No set up, no showing of the electronics. So that is my buying experience. How can this get worse you ask? Don't worry it does. A week before my temporary tag expires, I text my sales agent to find out what the hold up is. He says he doesn't know but he will find out. I wait and hear nothing. I text again later in the week and all I get is crickets. My temporary tag expires on a Sunday and I am stuck not being able to drive my brand new car. Finally on Tuesday I am headed in to this town for another reason so I call three times. Finally on the third call I get someone who will give me answers. She says THEY HAVE MY TAG, but a battery test is not entered. I tell her am in town and I will be there in a few minutes to get my tag. I get there and the sales associate asks me if I have seen a small piece of paper with some numbers on it, because this test should have been done before the car was taken off the lot. He thought my car would be in the parking lot and they could do the test right there. My tag was expired remember? I cannot drive it. He said he needed to go figure out what to do. Before he disappeared, I took my tag from him. As he was gone I was looking at the certificate of registration and noticed my car has been registered for five weeks. So I finally have my car and my tag, but they expect me to find time to bring my car to them so they can do this battery check they should have done the day I couldn't take it home. The car buying experience has been tarnished for me. They never called me first to explain any of theses delays. Nor have they ever offered to try and make my experience better by offering any perks. Take my advice - GO SOMEWHERE ELSE!!