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Donaldsons Subaru

Donaldsons Subaru

5700 Sunrise Highway
Sayville, New York 11782


Sales: (888) 864-2048
Service: (888) 864-2048
Parts: (888) 864-2048

Donaldsons Subaru
Manufacturer: Subaru

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 83 reviews

4.9

4.9 out of 5

85 lifetime reviews

Donaldsons Subaru

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Certified: Donaldsons Subaru

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Donaldsons Subaru has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Donaldsons Subaru

Why is Donaldsons “The Smart Choice”?

Donaldsons has been serving Long Island’s automotive needs since 1955. Our reputation has been built on honesty, integrity and the best possible service.

We are committed to maintaining the highest standards in our sales, service and parts departments by offering consumers quality products, professional expertise and financial value.

Our long-term staff is continually trained in their fields and believes every customer deserves respect and exceptional effort. Our facility has state-of-the-art equipment and enough space to show off our extensive inventory.

If you ask us what our most valuable asset is, the answer is simple: You.

Discover the Donaldsons Difference.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:30 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:30 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:30 PM

Sunday: Closed


Our Amenities

Express Service Instant Financing
After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Free Coffee Television
Free WiFi Vending Machines

shara62
5/22/2013 4:42:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John SeagriffJohn Seagriff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Subaru:

I had a wonderful experience at this dealership, especially compared to other dealerships in the area. John was very friendly and helpful. No pressure! I absolutely love my 2014 Subaru Forester! Everyone worked hard to get my car to me on the same day so I could have it for Mother's Day. I would recommend this dealership and John to anyone and I expect to look here again for my next car! Thank you!

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beachpo
5/21/2013 12:45:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike IncristoMike Incristo
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Subaru:

Great experience buying a new Subaru Outback. Matched online price I was able to get from an out of state dealer. No pressure sales pitch. I would highly recommend.

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sec3x389
5/20/2013 1:05:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave ClarkDave Clark
Dave ClarkDave Clark
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Donaldsons Subaru:

Overall it was a great experience. The employees know he information and if they were not sure they looked it up, they did not just give a random answer.

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JoeCheang
5/19/2013 9:27:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave ClarkDave Clark
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Donaldsons Subaru:

Our experience at the dealership was great. Our sales associate Dave was friendly and very helpful. He got us a quote for the BRZ quickly without pushing us to purchase the car that very day. We never felt pressured to make a decision. After shopping around we decided to come back and buy the BRZ.

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andyc61
5/15/2013 3:48:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John SeagriffJohn Seagriff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Subaru:

My experience with leasing another subaru was excellent and efficient. This included all aspects of the transaction from inquiry to delivery. John Seagriff took over my business from a former salesperson and exceded my expectations. I will definitely be back to lease another car from the Donaldson's team based upon this experience.

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jack288
5/9/2013 10:14:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John SeagriffJohn Seagriff
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Subaru:

friendly, courteous, personable, attentive to detail, LISTENS to us, satisfied OUR needs, well versed on the brand, had answers to all our questions, worked with us to consummate the purchase, all in all an experience we are looking forward to again.

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apraizr1
5/9/2013 6:27:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John SeagriffJohn Seagriff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Subaru:

John was wonderful to work with. In his friendly outgoing manner he gave us all the information we needed and wanted without making us feel pressured. He was patient and helpful while we considered the information and made us feel secure in our decision. We have driven our car over 900 miles now and we LOVE IT!! We will highly recommend family and friends to John and Donaldson's to get a new car.

Greg & Fran

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Jstryska
5/9/2013 8:35:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John SeagriffJohn Seagriff
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Subaru:

From the moment I walked into Donaldson's, I was greeted by a friendly and informative staff. John Seagriff discussed the different cars available in detail. John was quite informative and was a pleasure to deal with. the overall experience was great.

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jepopi
5/8/2013 9:22:36 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike IncristoMike Incristo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Donaldsons Subaru:

if you want a Subaru go see Mike Incristo, the dude loves Subaru's!!! best by far dealership on long island, most of which stink. all the sales fellas drive cool Subaru's (sti's & wrx's) its the real deal as far a subie lovefest goes... service is also mint, that's really why I chose them for my 4th Subaru!

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kgiorda
5/7/2013 9:34:36 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave ClarkDave Clark
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Donaldsons Subaru:

Several months ago we began looking for a new vehicle to replace our 2001 minivan. My husband first brought me to Donaldson's to look at the Crosstrek. I was really not impressed with the standard features. We continued to look at many, many other vehicles, eventually deciding we wanted a small SUV.
On impulse we returned to Donaldson's on May 1st. We asked for Michael, who was not working. We met with David Clark, who took us for a test drive of the Subaru Forester.
Our minds finally made up, we made the decision to purchase almost whatever vehicle was available, due to needing the vehicle to pick our daughter up from college in another week.
David was very laid back, which we really appreciated. He was also extremely knowledgeable about the vehicle and was able to answer all of our questions or get the answers if necessary.
We were able to negotiate a fair deal and make arrangements to pick up vehicle in 2 days time. Also need to thank Robert for all of the paperwork, DMV registration, Title, etc.!
Nothing can ever got without a hitch, of course, and our telescopic steering wheel seemed to be a little stiff. We were given a service appointment immediately and it was taken care of. Everyone was quite apologetic. We were given another free car wash certificate.
We are very happy with our Subaru Forester so far, and appreciate all of Dave and the rest of the Donaldson's team's assistance.

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