My husband and I went to Doug Henry Ford in Tarboro, NC one week ago to look at a 2011 Ford Explorer. The sales team at that time came up with a number that we were not willing to pay. They were unwilling to negotiate and said this is the best price we can give. My husband and I left the dealership. The following Monday we received a call from the used car sales manager stating he wanted our business. My husband proceeded to talk to this man throughout the week, at least 4 times. Friday they came to a price, which both parties agreed on. My husband told them Friday morning that we were coming to get the car, and to have it cleaned and ready to go. We both had to work everyday and were unable to drive an hour to get to the dealership to sign the papers before Saturday morning. The manager my husband talked to said he would have everything ready to go on Saturday morning when we got there. Friday night when we got home from work there was a message on the answering machine saying the car was sold that night. On top of selling the car out from under us, I received an email this morning confirming our 9 am appointment. This is bad business. I do not recommend this dealership to anyone.
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