Dover Dodge

Reason for Visit: Sales

I recommend this dealer: No

My Review of Dover Dodge:
Joe Kelly in internet sales was helpful and easy to deal with. Gary in finance, on the other hand, is the standard "finance guy from the netherworld". Would not take "no" for an answer on dealer's lenders (as opposed to one we had already arranged), several fees on purchase order that had not been mentioned previously, etc. Finally had to leave, breaking the deal. Deal was recovered the next day, to my satisfaction. But then they had problems with our outside financing. They would not release the vehicle without a personal check held as backup for the payment on the deal, as they were not satisfied with the various faxes confirming the arrangement from my lender. Complete pain. Avoid where possible.

Was this review helpful to you? Yes | No