I do NOT recommend this service center. They are rude hustlers and crooks. I went in for my 45,000mile service and breaks. Got an estimate for $600. A little more than I expected, but I needed it done that day, so I said OK. They called several hours later and informed me that the total cost would be $925.

They offered a free rental car for the day and I accepted. We did a 20 second walk around to inspect for scratches/damage to the car. I noted a few on the passengers side and signed off o the vehicle. I drove off with a friend. When we came back they had 3 guys do a detailed inspection of the car and found a tiny, dime-sized chip in the windshield. My friend had noticed it earlier, but had not said anything because we had already driven off and it was so small. I never saw the chip. They want to charge me $976 for parts and $275 for labor.

It's a toyota car at a toyota dealership/service center. The price seamed really high and I had not actually put the chip in the windshield. I asked to speak to a manager and he came out and said he was going to turn it into their insurance and I would have to pay for it. I called my insurance and they said they could repair it for $125.34. I will be filing the claim with my insurance to open an investigation. I will be reporting Oakland Downtown Toyota to the business board.

I love my car and I liked my old dealer in San Jose but I have just moved to the area. Dealing with these people has made me want to sell my car and disconnect from toyota altogether.

Please find another dealer/service provider for your car.

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ABSOLUTELY TERRIBLE! CHEATERS OFFERED ONE PRICE OVER THE PHONE AND THEN THE PRICE WAS THOUSANDS OF DOLLARS HIGHER. FINALLY THEY WENT DOWN, BUT AT THE END THEY CHEATED ANYWAY.
PLEASE CALL STEVE: 510-931-9798 and MOHAMED 510-547-4436 AND TELL THEM THAT YOU RED THIS REVIEW

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