It was my first time buying a car. I met with both Jordan and Calvin in two different test drives. Both of them were very polite and friendly. I felt comfortable discussing about the car I was test driving mostly because neither of them attempted to give me a hard sell on the vehicle. Personally, I hate pushy salesmen that only care about showing off their knowledge. Both Calvin and Jordan did a great job answering all my questions regarding the vehicle and the process of purchasing a car in general.
Calvin ended up handling my vehicle purchase, and his attention to details was what earned my confidence in his service. When we found out that the vehicle's transmission service was never performed by the previous owner, Calvin called a nearby Volkswagen dealer to get a quote and drop the price accordingly. Being a customer who has never owned a car, I didn't know much about cars. Quite frankly, any salesman could have easily lied to my face and said a transmission service isn't needed instead of dropping the price and reaching out to help me get a service quote. His honesty is a big factor I considered before I closed the deal. While I was working on all the paperwork, Calvin went to deal with the servicing department and ensure that the technician will take care of all minor issues we discussed about.
All in all, my experience with Calvin and Jordan was nothing but positive.