Recent used car purchase at Doxon Toyota of Auburn. Overall, a good experience. Vanessa was very helpful and professional, had good follow through with questions I had regarding the vehicle, and made a tedious purchase easier. Jason was on the ball with contacting me very quickly after my initial internet inquiry... & surely was tired of getting my calls for two days but dealt with it with grace and a smile. Only three "so-so" moments...
1. Seeing the sales "boys" playing on the service golf carts...dualing head-on is more like it. Did they forget they were at work?
2. The detailing of the car- sorry guys, I know you work hard, but there was still dog hair, rocks under the seats and a true wipe down needed on the vinyl and leather. Guess what I'll be doing next weekend?
3. And this one may just be an opinion- but as a gracious gift to the people purchasing vehicles (and helping sustain your paycheck) I think a full tank of gas is a MAJOR customer satisfaction boost! Tens of thousands of dollars verses $50-70 is nothing compared to the 5/5 ratings the dealership is wanting to achieve.
I Recommend This Dealer:
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