Doyle Chevrolet

Reason for Visit: Sales

I recommend this dealer: No

My Review of Doyle Chevrolet:
my wife and i walked the frount n/c line for at least ten min. business must be good no one came near us. two salesman stared at us like we had two heads. we wear dressed nicly and with a two yr old trade.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Doyle Chevrolet:
too long to get work done, loaner vehicle was filthy, service advisor , not very professional ! condition of vehicle upon pick up was not very good, was supposedly washed, looked like it just came out of a rain storm, dirt spots , spotted windows, mechanics greasy foot prints on rocker panel, what should have taken a day to do , took (3) days

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Doyle Chevrolet:
I bought a new car at Doyle's in 1995. At the time, they sold me a six-year extended warranty with the sales pitch, &quot;If you don't have to make any claims on the warranty, you get a FULL REFUND of the purchase price. That's how the warranty operates&quot;.<br><br>Six years later, after not having to use the warranty, I call to get my refund. Suddenly, I get a whole new story. The &quot;FULL REFUND&quot; isn't how the warranty normally operates, it was a &quot;special promotion&quot; at the time I bought the car. That's not what I was told initally, and now I'm also told that I have to produce a &quot;letter&quot; that I was supposedly given, indicating that I was entitled to the refund. Obviously, no such letter was ever provided.<br><br>I argued with the dealership, contacted General Motors, the New York State Attorney General's office, and the local BBB. All to no avail. Doyle Chevrolet LIED to them, just as they LIED to me in 1995.<br><br>This all happened in October of 2001. I will NEVER set foot on their lot again, and I caution anyone who does business with their sales deparment...Make sure that you get everything ON PAPER, and IN TRIPLICATE!<br><br>It's too bad, because their service department always treated me very well, and did good work.

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