Read Reviews Driver's Way

Driver's Way

Driver's Way

100 Driver's Way
Pelham, Alabama 35124


Sales: (205) 982-8326
Service: (205) 271-6738

Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    5.0
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 62 reviews

4.9

4.9 out of 5

124 lifetime reviews

Driver's Way

Most Reviewed Employees

  • Dylan LanierDylan Lanier
    Senior Sales Associate - Pelham
    10 reviews
  • Anthony HardinAnthony Hardin
    Sales Associate - Pelham
    10 reviews
  • Joe CooganJoe Coogan
    Sales Associate - Highway 280
    7 reviews
  • Camara FryeCamara Frye
    Senior Sales Associate - Pelham
    6 reviews
  • Allen JonesAllen Jones
    Senior Sales Associate - Pelham
    5 reviews
  • Bruno RiechertBruno Riechert
    Senior Sales Associate - Pelham
    5 reviews
  • Eddie JohnsonEddie Johnson
    Sales Associate - Highway 280
    2 reviews
  • Chris GriffittsChris Griffitts
    Sales Associate - Pelham
    2 reviews
  • Jeff DiGiorgioJeff DiGiorgio
    Sales Associate - Pelham
    2 reviews
  • Joe GillilandJoe Gilliland
    Customer Service Manager
    2 reviews
View All Employees

Cars For Sale by this Dealer

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Certified: Driver's Way

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Driver's Way has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Driver's Way

240-Point Total Inspection + the most extensive reconditioning process in the industry + 3-day return + 30-day exchange + 90-day/3K-mile warranty on Driver's Way Certified vehicles.

Driver's Way was designed from the customer point-of-view: you’re free to shop at your own pace, test drive hundreds of makes & models on one lot, & choose from numerous independent financing options. We employ a low-pressure sales force & fixed, no-haggle pricing. We select premium, top-condition, low-mileage vehicles for our lots.

Driver's Way: A nearly new car. A brand new experience.

Our Location

Sales/Showroom

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

Saturday: 10:00 AM - 7:00 PM

Sunday: 1:00 PM - 6:00 PM


Service

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

Financing Available Free Coffee
Children's Play Room Vending Machines
Customer Lounge Area Cable TV

catman17
5/10/2013 12:02:35 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris GriffittsChris Griffitts
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Driver's Way:

Overall Great buying experience, My first online experience buying a car. Chris did an awesome job and I drove from Memphis, Tn. Vehicle that I purchased was everything that I expected and pictured in my mind!

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boobooemu
5/7/2013 12:29:44 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe CooganJoe Coogan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Driver's Way:

Like this dealer. Like not haggling over prices. Would recommend them to others. I do plan to continue using them in the future if possible.

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mcarter008
4/30/2013 3:21:31 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bruno RiechertBruno Riechert
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Driver's Way:

After visiting another high pressure dealership, we went to Driver's Way and met Bruno. He was extremely professional, patient and helpful. His knowledge of the inventory was remarkable. We looked at several different vehicles before making our choice. Bruno fully explained every detail and was a tremendous help in our selection. I will utilize Driver's Way again and would recommend Bruno to anyone in the market for a great car purchasing experience without all the junk that is typical at other dealerships.

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DenaLHarris
4/12/2013 2:50:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Camara FryeCamara Frye
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Driver's Way:

This was hands down the best experience I have ever had purchasing a vehicle. Camara patiently fielded all my questions, even making her self available via text and email. (Which in my line of work was a lifesaver). By the time I got to the dealership all I had left to do was test drive the car! Everyone I spoke with was friendly and helpful and put my mind at ease. Since the purchase Camara has continued to provide such great support.

So, would I recommend this dealership? Yes. I already did. And my friend bought a new car there as well. And he's just as thrilled as I am!

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Latimer
3/29/2013 3:12:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony HardinAnthony Hardin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Driver's Way:

We are so happy with Drivers Way and our sales assistant, Anthony Hardin. He has been straight forward, honest, professional, and courteous. Calls and emails were promptly returned. Anthony was extremely knowledgeable about both the vehicle and the sales process, and at no time did we feel pressured to buy or to make a rash decision. Such was not the case in our home city of Jackson, MS and it was worth the 4 hour drive for such a pleasant car buying experience. My husband and I felt such a peace of mind dealing with Drivers Way and would not hesitate to recommend this dealership to anyone thinking of purchasing a vehicle. Even after the purchase, Anthony and Drivers Way maintained contact to make sure that we were satisfied with our purchase and that all of our needs were met. Drivers Way has earned a loyal customer and our next purchase will undoubtedly be with them!

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1chrismos
3/20/2013 3:29:11 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff DiGiorgioJeff DiGiorgio
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Driver's Way:

Purchase price of my new vehicle was excellent. Trade in value of my car was spot on. Jeff really helped move the buying process along and didn't keep us there all day. When we discovered a missing floormat in our new car, he had a new set on our doorstep within two or three days. I was very skeptical of Drivers Way but Jeff totally changed my opinion. Would highly recommend looking him up if you need a new used car. No cheese, no schmooze just a simple, straightforward car purchase.

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jsteger
3/14/2013 10:48:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff DiGiorgioJeff DiGiorgio
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Driver's Way:

Jeff DiGiorgio made my second buying experience with Drivers Way a true pleasure! Having purchased a vehicle previously from Drivers Way a few years ago I was expecting a good experience this time around, which actually turned out to be better than expected! I would and will recommend Jeff and Drivers Way to anyone who ask, and will consider them first for future purchases! Kudos to Jeff and the really super folks at Drivers Way in Pelham, Alabama!

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rredford
3/14/2013 6:32:28 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk SterleyKirk Sterley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Driver's Way:

Third purchase with Kirk Sterley at Drivers Way. He does a great job, would highly recommend to give him a call when you need a vehicle.

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howells85
3/8/2013 8:50:03 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bruno RiechertBruno Riechert
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Driver's Way:

My husband and I had a very pleasant and professional experience with Drivers Way in Pelham, AL. Our Sales Representative, Bruno Riechert was very knowledgeable and friendly. We had been looking for a car for a couple of weeks and the high pressure at "regular" dealerships was very disheartening. We also tried internet shopping through the dealerships. All we got back from them was form letters and that was a total waste of our time.

Bruno was such a breath of fresh air and dealing with Drivers Way was a great experience! I would definitely recommend Bruno to my friends and family. In fact, a friend came with me to pick up my car and I told her she should deal with Bruno at Drivers Way when she gets ready to purchase a car.

Thanks to Bruno and Drivers Way for a great job! We love our new Ford Taurus!

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LKWNash
2/22/2013 4:04:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk SterleyKirk Sterley
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Driver's Way:

Everyone at Driver's Way was exceptionally friendly, Especially Kirk. I would rate my trade-in and buying experience 5 out of 5 stars. Kirk went out of his way to answer my questions and help me make my decision. He even met me halfway between Nashville and Bham to exchange cars! I will definitely be returning when it is time to trade this car in.

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