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Dugan Chevrolet

Dugan Chevrolet

183 S County Road 525 E
Avon, Indiana 46123


Sales: (317) 745-6444
Service: (317) 745-6444

Manufacturer: Chevrolet

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 67 reviews

4.8

4.8 out of 5

100 lifetime reviews

Dugan Chevrolet

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Certified: Dugan Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dugan Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dugan Chevrolet

At Dugan Chevrolet, please review our extensive inventory of Chevrolet cars, trucks, and SUV's, including the Chevrolet Corvette, Chevrolet Tahoe, and Chevrolet Camaro. We work hard to get you into the vehicle you have always wanted. That new Chevrolet is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Avon, Indiana.

Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Dugan Chevrolet, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Avon, Indiana facility.

Dugan Chevrolet's Service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Dugan Chevrolet service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.

At Dugan Chevrolet we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:30 AM - 12:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Cable TV
Children's Play Room After Hours Drop-Off
Free WiFi Drive-In Service
Free Drinks Express Service
Free Coffee Parts Store
Vending Machines Shuttle Service

MicahBurkhart
4/30/2013 9:06:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Randy Hester
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dugan Chevrolet:

Recently purchased a used vehicle and the service was amazing. I have 3 young kids and the turn around time on getting the paperwork was awesome. I would definitely recommend them. Ask for Randy.

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katfiter
4/28/2013 7:27:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laura BelledinLaura Belledin
Donnie RideoutDonnie Rideout
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Dugan Chevrolet:

Donnie Rideout was our salesman and he made this purchase very comfortable! Super good to work with! Laura Bellidin was also very pleasant to work with. The inside of the car could have been a little cleaner. We would definitely come back next time.

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scottfelony
4/27/2013 9:31:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laura BelledinLaura Belledin
Andrea WadsworthAndrea Wadsworth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dugan Chevrolet:

andrea was very pleasent to work with and was on top of her game from start to finish , thank you andrea i would buy from again
laura belledin was awesome and went that extra mile and more to get me the best deal cant believe her, shes a angel!!!!! thanks so so much. dugan chevy is the best , is there any other car dealers out there?,,,,,,,, not like dugan!!!!!

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dswegman
4/27/2013 8:08:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laura BelledinLaura Belledin
Gary ThompsonGary Thompson
Andrea WadsworthAndrea Wadsworth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dugan Chevrolet:

The salesperson and the finance lady both went way above expectations. They are an honest, humane, caring dealership. They managed to get me approved for the car I wanted even with my severe credit problems.

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Nick4503
4/21/2013 3:52:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laura BelledinLaura Belledin
Tom BelledinTom Belledin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dugan Chevrolet:

I have to say that my wife and I were pleasantly surprised. I had been to previous dealerships and I was always treated the way that most people expect to be treated - promise me any and everything but when it came time to work all the details out the salesperson would always backtrack saying that there was this exception or I have no control over what my boss or the bank would require. Because of that I would just leave and to never return. But with Tom and Laura they did everything the way people should be treated. They were HONEST, helpful and forthright and when we finally decided to buy the Malibu they both exceeded expectations and did everything right and treated us like friends and gave us the impression that they really did care! When it comes time (Probably within 6 months) I will be back to this dealership to buy my next car.

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w1miles
4/15/2013 9:45:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave BlanckDave Blanck
Mike MillsMike Mills
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dugan Chevrolet:

This dealership treated me great and I would recommend the associates that I work with. Dave Blanck was so knowledgable on the new truck I bought and covered eveything with thorough desription, you could not ask for a better sales associate. Mike Mills had all his paperwork together before I enter his office and it was very quick and explaination were great. Thanks to Robin for having set me up with Dave Blanck. My experience at Dugan's was outstanding. If you visit this dealership ask Dave Blanck he knows his stuff. I have already talked my experience up to several people maybe not even looking for a vehicle at this time.

Thanks Dugan's and your associates,

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mjpowell
4/10/2013 10:07:00 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
I can't remember her name but in the service department!!! She was great to work with.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dugan Chevrolet:

Excellent service as always! Sales team and finance are always great to work with. Done business here for years and will continue to do so!

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Response From: Dugan Chevrolet
Added: 4/12/2013 11:38:58 AM

We are so thankful to have earned your business time and time again. We look forward to seeing you again in either or sales or service department. Thanks again for your business and please do not hesitate to contact us if there is anything we can assist you with.

Sincerely,

Dawn Dugan Moore
Dugan Chevrolet

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ckingking
4/6/2013 9:28:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrea WadsworthAndrea Wadsworth
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Dugan Chevrolet:

This is my second vehicle I have purchased through Dugan. There are always great deals. A wide variety of New and Certified Used vehicles, having options makes the purchasing experience easier. Everyone is always nice and hospitable. My favorite sales woman of the year is Andrea Wadsworth! Andrea is very kind, understanding and patient. I highly recommend Andrea for her down to earth nature and expertise.
Thanks again Andrea!

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Response From: Dugan Chevrolet
Added: 4/12/2013 11:37:25 AM

Thank you for taking the time to leave such a great review. We appreciate your business. If there is anything we can assist you with in the future, please do not hesitate to contact us. Thanks again!!

Sincerely,

JR Dugan
General Manager / Owner
Dugan Chevrolet

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ricbasso
4/6/2013 9:46:48 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Allison CattAllison Catt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dugan Chevrolet:

Allie started off right away. Out of the hundreds of faces she sees on a monthly basis, she remembered me. She also remembered what I drove without looking it up. She had me in and out in 5 minutes for the drop off. Later in the day when I checked out, they had me out in ten minutes after reviewing all checking points on the vehicle. I loved it.

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Response From: Dugan Chevrolet
Added: 4/12/2013 11:25:52 AM

That is so great to hear!! We know bringing your car in for service can sometimes be stressful. We do our absolute best to make sure it goes a smoothly as possible. If there is anything we can assist you with in the future, please do not hesitate to contact us.

Sincerely,

Diane Waterman
Service Manager
Dugan Chevrolet

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wrm1958
4/6/2013 8:48:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laura BelledinLaura Belledin
Tom BelledinTom Belledin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dugan Chevrolet:

great dealer and everybody was very helpful. this is the second car I purchased from them and so will be third at some time. good deal too

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Response From: Dugan Chevrolet
Added: 4/12/2013 11:24:04 AM

Thank you for your continued business. We do look forward to helping you with your next vehicle purchase. If there is anything we can assist you with, please do not hesitate to contact us.

Sincerely,

Rusty Lasley
Used Car Manager
Dugan Chevrolet

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