About Durocher Auto Sales
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Durocher Auto Sales has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
mercedes1952
5/20/2012 4:21:15 PM
Overall Score: 
5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ben Bright
My Review of Durocher Auto Sales:
We purchased a Dodge Pick Up Truck from Ben, who was very helpful. The trucks on the lot were not quite what we were looking for, so Ben asked us if we would like to build our own. We were very happy to hear this as we had never been asked before if we would like to build our own vehicle at a dealership. He did a wonderful job in finding a truck that was closer to what we were looking for and we are very thankful for that! Thanks for all your help Ben, you are an excellent employee for Durocher Auto Sales team!!
The Kintners
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dott1949
5/18/2012 9:36:35 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ben Bright
My Review of Durocher Auto Sales:
Benjamin was easy to work with, no pressure, able to work out a deal that was reasonable and fair. His communication skills are excellent and he promptly and courteously responded to all our inquiries. We would do business with him again and will recommend him and the dealership to friends and relatives.
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Response from: Durocher Auto Sales
Added: 5/18/2012 10:24:11 AM
Thank you for your kind words! We hope you're enjoying your new vehicle and look forward to serving your automotive needs for many years to come. On behalf of Benjamin, and all of us here at Durocher Auto Sales, thank you for your business.
~ Lisa Crosby,
E-Business Development Manager ~
copper057810
4/21/2012 11:12:51 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ben Bright
My Review of Durocher Auto Sales:
I was very pleased with the service I received and because of Ben's great service I would rcommend him and the dealership to anyone I know looking for a car.
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Response from: Durocher Auto Sales
Added: 4/24/2012 8:50:30 AM
Thank you for taking the time to share your experience. We appreciate your kind words and are honored to have earned your business. We look forward to serving your vehicle needs for many years to come. On behalf of Ben, and all of us here at Durocher Auto Sales, thank you for your business!
~ Lisa Crosby,
E-Business Development Manager ~
Susan Parrotte
4/19/2012 11:45:08 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ben Bright
My Review of Durocher Auto Sales:
Ben is a bright enthusiatic young man and was pleasant to do business with. He is new on the job and is more than willing to take whatever time it takes to get the best deal for you. I wish him the best in this new endeavor.
The Parrottes
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Response from: Durocher Auto Sales
Added: 4/19/2012 11:53:06 AM
Thanks so much for taking the time to share your experience. On behalf of Ben, and all of us here at Durocher Auto Group, thank you for your business and your kind words. We look forward to serving all of your automotive needs for many years to come!
~ Lisa Crosby,
E-Business Development Manager ~
http;//www.facebook.com may.lafountain
4/12/2012 11:57:56 PM
Overall Score: 4.6
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Ben Bright
My Review of Durocher Auto Sales:
I recently purshased a used car from this dealship ben bright was the person in charge of selling me my car.He did everything he could to get it to me as fast as he could but things dont always go as planed but he called and let me know of inpending problems and all was delt with as quickly as they were abel to.It may have took a few days but id rather wait than worry about problems down the road . Everyone i talked to there was kind and helpful. And i now have my car and im happy this was bens first sale and i think he was just great. hoping his next sale goes alittel smother for him lol .Good luck ben im sure to be seeing you again .sincerly mrs may ellen lafountain
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Response from: Durocher Auto Sales
Added: 4/16/2012 8:26:40 AM
Congratulations on your vehicle purchase. We're sorry there were a few 'speed bumps' on the road to your purchase. We appreciate your patience. On behalf of Ben, and all of us here at Durocher Auto Sales, thank you for your business. We look forward to serving your vehicle needs for many years to come!
~ Lisa Crosby,
E-Business Development Manager ~
Timmy mmm
4/12/2012 9:53:04 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ben Bright
My Review of Durocher Auto Sales:
I Timmy DuBrey, have purchased a new dodge durango from Durocher Auto sales, our Employee Ben Bright had sold me the durango I was so very pleased with the service and the attention to detail he really did his job and then some. Thank you Ben graet job.
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Response from: Durocher Auto Sales
Added: 4/16/2012 8:23:14 AM
Congratulations on your new Dodge Durango! Thank you for taking the time to share your experience. On behalf of Ben, and all of us here at Durocher Auto Sales, thank you for your business!
~ Lisa Crosby,
E-Business Development Manager ~
drewboss
3/17/2012 10:17:20 AM
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Bob Durocher
My Review of Durocher Auto Sales:
i always receive prompt attention and always have been provided with excellent help over and above just getting a price.i have found that they will take the time to research extra information that i needed .
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Response from: Durocher Auto Sales
Added: 3/19/2012 8:38:20 AM
Thank you for taking the time to share your experience. We appreciate your kind words. On behalf of Bob, and all of us here at Durocher Auto Sales, thank you for your business! We look forward to serving your vehicle needs for many years to come!
~ Lisa Crosby,
E-Business Development Manager ~
Ben Levasseur
3/10/2012 11:36:04 AM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Charles vanAuken
My Review of Durocher Auto Sales:
We asked about the Durango we wanted using the Durocher website. When my wife went to look at the vehicle, it was on hold for us (that was awesome). We had a hassle-free purchase of the vehicle that we wanted. Charles's professionalism was very impressive. He even stayed late to wait until we got off work to finalize the paperwork and give us a tour and full explanations of all the bells and whistles of the vehicle. Charles made the whole experience very pleasant.
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Response from: Durocher Auto Sales
Added: 3/12/2012 8:01:35 AM
Congratulations on your new Durango! Thank you for taking the time to share your experience. We pride ourselves on making the vehicle shopping and purchasing process as pleasant as possible, and we're glad that you had such a positive experience. On behalf of Charles, and all of us here at Durocher Auto Sales, thank you for your business! We look forward to serving your vehicle needs for many years to come!
~ Lisa Crosby,
E-Business Development Manager ~
lambc
3/8/2012 9:21:20 PM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Charles vanAuken
My Review of Durocher Auto Sales:
I LOVE LOVE LOVE my new Durango. I originally was looking for a smaller SUV to replace my 99 Durango, thinking about better gas mileage, but once I realized that the 2012 Durango would just about get the same mpg, I was hooked. Charles was professional without being pushy. He searched high and low for just what I wanted and even traveled a few hours on his own time to pick it up for me. I would send any of my friends and/or family to Durocher's. Charles understood my needs from the beginning and made my buying experience fun.
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Response from: Durocher Auto Sales
Added: 3/9/2012 9:41:27 AM
Congratulations on your new Durango! We're glad you're enjoying it - and we appreciate your kind words. Thank you for taking the time to share your experience. Buying a new vehicle SHOULD be fun ... we're glad we made it enjoyable and stress-free for you ... that's what we're here for! On behalf of Charles, and all of us here at Durocher Auto Sales, thank you for your business. We look forward to serving your vehicle needs for years to come!
~ Lisa Crosby,
E-Business Development Manager ~
forkey236
3/4/2012 10:06:17 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Bob Durocher,
Charles vanAuken
My Review of Durocher Auto Sales:
I was looking to purchase a Ram 1500 and was very particular with regard to what features i wanted with this vehicle. Charles first looked throughout New York, on his computer, for a vehicle that met my needs. In the end we ordered the truck exactly the way i wanted it. Working through Charles i was able to take advantage of all discounts and incentives available to me. When i first went to Durochers i was not sure that i would be able to strike a deal, I really wanted to do business with Durocher as they are my local Dodge dealer. Charles and Bob have spent a good amount of time meeting my needs and the best deal that i know i could have gotten for this truck. Now after driving the truck I am certain that i will be doing business again in the future. Thanks Boyz
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Response from: Durocher Auto Sales
Added: 3/5/2012 8:10:17 AM
Congratulations on your new Ram 1500! Thank you for taking the time to share your experience. On behalf of Charles, Bob, and all of us here at Durocher Auto Sales, thank you for your business. We look forward to serving your vehicle needs for many years to come! Enjoy your new Ram!
~ Lisa Crosby,
E-Business Development Manager ~