Dutchess Dodge

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Dutchess Dodge:
okay so i went to trade in a 03 audi a4 which i financed 2 and a half years ago i finaced 21000 of the 28000 the car was worth. when i went to dutchess dodge to look at a 15000 dodge charger 06. i was told my trade in the 3000 plus i was going to put down on the new vechicle plus financing would cost me more then 450/month. the payment on MY AUDI for 24000 was 415/month at 6%. I thought that this was absolutly ridic. by the way its probably because im a 23yr old kid i guess dodge and chysler really dont need to be in business anymore so please stop taking my tax dollars if your going to treat me like SHIT!


P.S. i strongly suggest that no one of any age deal with these people because the ron person who might be the owner made a comment to me and my girlfriend about "im a billionairne and i wouldnt make a deal thats not going to benefit me so keep looking" well your still a douche bag!! billionaire my ass not with service like that.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dutchess Dodge:
After being a customer for 10+ years due to a family connection, they wrote up a 15K lease and slipped me a 12K lease to make it look like a great deal. My bad, I didn't catch it and I ran $1,000 over the mileage. The salesman offered to "make it right" by paying the difference but after 2 months "the check is in the mail."

Showed me they care more about short term profit than any repeat customer, and I would NEVER go back to them.

I could get the same price anywhere else in the valley, and their service desk is nasty.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Dutchess Dodge:
Took delivery of a 2004 Chrysler Pacifica on 2/27/04. Approx 3/25/04 we tried the A/C being we planned a trip to S.C. on 4/3/04. When the A/C was turned on , only ambient air blew out. took it back to our sales team and they agreed something was wrong and an appt was made for service. Dutchess Dodge called and told us &quot;WE HAD AN ACCIDENT&quot; with it , the condenser was punctured and they(Chrysler) would not warrantee the service. WHAT??? This $36,000.00 car was only 4 weeks old with 1700 miles on it. We have NO DOUBT this damage was present BEFORE we purchased the vehicle. This type of poor customer service confirmed ALL THE NEGATIVE FEEDBACK we got...UNFORTUNATELY after our purchase. This took every bit of excitement out of owning this beautiful car...it's now just another car with a problem. <br> I will give credit where credit is due, the purchase experience was a pleasure...too bad the service SUCKS!<br>SHAME ON YOU DUTCHESS DODGE!!!!!!!!!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dutchess Dodge:
Took delivery of a 2004 Chrysler Pacifica on 2/27/04. On approx 3/25/04 we tried the A/C because of a planned trip to S.C. on 4/3/04. The A/C blew ambient air. Took it to our salesman and he agreed there was a problem and made an appt w/service. Service called and said &quot;WE HAD AN ACCIDENT WITH IT &quot; , the condenser was punctured and they would not warantee the service. <br> WHAT? 1700 miles on a $36,000.00 car 4 weeks old and Dutchess Dodge wont stand behind thier product. This experience of poor customer service confirms all the negative we later heard of this dealer...unfortunately after the purchase. This experience also took away ALL the joy and excitement of buying this new car...it's just another car with a problem!<br> I will give credit where credit is due, the &quot;purchase experience&quot; was a pleasure! Too Bad the service sucks!

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