I just finished purchasing my second brand new Rav4 from this dealership and sales professional, Justin Stanton. After purchasing my first Rav 3 years ago, I had all of my service done at this dealership as well. Every time, the service was amazing. Very comfortable facility and ultra-nice staff from service professional to cashier. However, Justin is absolutely the best! He treats me like family. Even called me on my birthday! I was unavailable to come to the dealership when I was interested in my second Rav and he brought it to my house for me to view and test drive while he was on his lunch hour!!! He has just been the absolute best. If I decide to buy again, I will use Eastern Shore Toyota and Justin Stanton!!!!