Read Reviews Eastern Shore Toyota

Eastern Shore Toyota

Eastern Shore Toyota

29732 Frederick Blvd
Daphne, Alabama 36526


(251) 625-1919

Eastern Shore Toyota
Manufacturer: Toyota

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.7
  • Pricing:

    4.7

24-Month Rating

based on 91 reviews

4.8

4.8 out of 5

91 lifetime reviews

Eastern Shore Toyota

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Certified: Eastern Shore Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Eastern Shore Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: Closed

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 11:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

pxm061409
6/1/2013 8:40:58 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brett HanbergBrett Hanberg
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Eastern Shore Toyota:

Brett is very professional, approachable, and friendly! Because of such outstanding qualities, this builds my confident level. I felt that he would provide me with the best deal to suit my lifestyle and budget.

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Tania4000
5/31/2013 9:13:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carl HelmCarl Helm
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Eastern Shore Toyota:

I would defenitly recommend Carl again and have referred several customers to him which 4 have bought from him. My experience with your eastern shore Toyota has been very pleasant. I will buy my next Lexus from this dealership. Everyone is so nice and helpful, and very knowledgeable. Thank you all!
Tania Lazzari

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dlwilson10035
5/31/2013 4:03:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brett HanbergBrett Hanberg
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Eastern Shore Toyota:

Mr. Hanberg, Was very friendly and professional. He answer every question we had about the truck we wanted. We were pleasantly pleased with the experience we had at Eastern Shore Toyota and with our sale rep. This salesman is an asset to any dealership.

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bharmon2013
5/31/2013 12:36:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eddie FaganEddie Fagan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Eastern Shore Toyota:

I love looking for a new car. I stopped by Eastern Shore Toyota just to see what they had. Then I met Eddie Fagan he made my experience at that particular Toyota dealership one that I will never forget. He was kind, considerate , knowledgeable, and went above and beyond the call of duty to help me. Now all I have to do is convince my husband that we can afford it. I have been to many dealerships however I have never seen the customer service determination that I saw on Mr. Eddie Fagan. When I buy a new car I will be returning to Eastern Shores Toyota and I will be expecting Eddie to help me complete the process.

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fairbankscrnp51
5/31/2013 11:49:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon FarmerBrandon Farmer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Eastern Shore Toyota:

This will be the second purchase from Eastern Shore Toyota, that is not to say we did not try other Toyota dealerships in Mississippi where we live. We shopped for best deal on Toyota Truck and trade in of a Ford truck. We could not beat the deal we got with Eastern Shore Toyota, Brandon was great in meeting our needs and the staff was great as well. Would recommend Eastern Shore Toyota every time now and worth the drive!

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Gerrynme
5/31/2013 11:32:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon AlexanderBrandon Alexander
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Eastern Shore Toyota:

Visited Eastern Shore Toyota, Met Brandon Alexander. He was wonderful! When we are ready to purchase I will definitely buy from Mr. Alexander. Will also be happy to refer Mr. Alexander to my friends and family.

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brentli12
5/31/2013 9:58:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon AlexanderBrandon Alexander
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Eastern Shore Toyota:

My wife and I had a great experience at EasternShore Toyota, very friendly staff and our salesman was excellent, we had an overall great experience.

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cbhawsey
5/31/2013 1:10:24 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marcus GulleyMarcus Gulley
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Eastern Shore Toyota:

The entire staff was very kind and professional at Eastern Shore Toyota, I had the opportunity to get to work with Marcus Gulley who took really good care of me. Marcus ensured I was completely happy with the vehicle he found that would work for me, then proceeded immediately at making sure the vehicle was ready for test drive. Last we worked on numbers, the most crucial part of making sure that the customer and the sales department are on the same page. We worked for hours on a plan to get me in this particular truck and at payments i could afford since i had just taken a turn in my life with my financial situation. Marcus went out of his way to make me comfortable knowing the time i had spent at the dealership, he even went out of his way to locate a charger due to my cell phone battery dying and I needing this at the time to stay in touch with my family. He remained professional and yet shared stories with me as we awaited management decisions and paperwork coming together. He made my experience enjoyable, knowing sometimes this can be a difficult decision making for most people stressed about money and change. I didnt have to have a new vehicle at this point in time but I was on a mission to get a truck, and he helped me get it! I would reccommend this place to anyone and everyone looking to be able to walk in a dealership and be treated with respect and like family. Thanks Marcus!!!!

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RachelHinton
5/30/2013 11:56:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mya Fields
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Eastern Shore Toyota:

I recently was looking for a new vehicle and visited this location. The service was awesome, and the salesman that helped me named Mya Fields was very helpful thanks! :-)

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andreand
5/30/2013 11:35:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stacey ConleyStacey Conley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Eastern Shore Toyota:

This was my first time purchasing a vehicle and my experience was wonderful. Stacy was very friendly and informative. He so kindly put up with all my picky criteria and helped me find the car that was perfect for me and exactly what I needed. He worked very hard to make the payments fit my budget. I could not be happier with my experience at eastern shore toyota and highly recommend them.

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