Ed Rinke Chevrolet

Reason for Visit: Sales

I recommend this dealer: No

My Review of Ed Rinke Chevrolet:
In 20 years of purchasing GM vehicles, I have never experienced such deceitfulness, lack of integrity and discourtesy in both sales people and the owner. The “Pull Ahead” program allowed me to get out of a lease early; unfortunately, by the time I took delivery of the vehicle, that program had expired. Even more regrettable is that this fact was not disclosed to me upon signing the paperwork and receiving the vehicle. I had no reason to believe there was any problem until 6 months later, when GMAC began contacting me for almost $1,000 due to “early termination” of the lease. After contacting the dealership for an explanation of this problem, I was given the run-around and lied to repeatedly. Mr. Dennis Thacker made up a story about a certificate (that I never possessed) and blamed the dealership that I had previously dealt with. The owner Mr. Fred Rinke, was both rude and condescending when he told me there was nothing he could do to help me with this fiasco. I will never deal with this dealership again, and for anyone that chooses to, please be aware of the dishonesty and lack of professionalism you will most likey encounter.

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