Eddie Accardi Jeep-Chrysler-Subaru-Mazda

Reason for Visit: Service

I recommend this dealer: No

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
My car was in 100% working condition when I parked it at Sawgrass mall. I lost the key to my car and needed to go to a dealership that would cut me another key. I called the dealership in Tamarac for a quote. They wanted $200 to make me one key. A friend of mine that is a mechanic told me that he gets a discount at the Chrysler/Jeep dealership in pompano beach. He said he would take care of everything for me (towing, quotes, etc.) The next thing I know something that was supposed to be a 10 minute process turns out to be going on for 2 days now. This dealership in Pompano is telling my friend that they were not able to cut the keys and there was a problem with my car. Now my car works 100% perfect, so what problem they speak of, I don't know. I take a day off work to approach this dealership in person. I try to speak to a manger but the manager puts me off to an ordinary service guy. I try to explain the situation to him and he tells me I am yelling at him and starts acting very immature. Just for the record I can honestly say I was not yelling at him. I don't know if he had issues in his childhood?? Anyway so he gets the mechanic that worked on my car into the room. The mechanic explains to me why he can't cut and program the key to my car. He tells me that the machine they use to find the program number to my car says some type of error on it and there is something wrong with my car. I call up the dealership in Plantation and ask them their advice regarding my situation. They assure me that there is a 1% chance that something would be wrong with my car and tell me exactly what to tell this pompano dealership to do. I tell the mechanic what they said. He starts off with an aggressive tone towards me then progresses into an aggressive manner. We walk out to my car and shows me exactly what they "think" is "wrong" After much deliberation and hostile service from this dealership I ask them how much to "fix" whatever is "wrong" with my car. They tell me they don't know what is wrong and they want $500 to find the problem??? I quickly get on the phone with AAA and have my car towed so fast out of that malicious dealership and go to Plantation. Excellent 110% service at the plantation dealership. I was approached right away with an honest and sincere service manager. He assured me that by the time I come back my car will be all set and ready to go. One hour later I skip out of there with 2 cut and programmed keys for under $100 and %200 amazing customer service. Please be advised if you ever visit the Eddie Accardi dealership in Pompano and please know your stuff before you go in there because they WILL try and scam you out of everything they can. I am extremely happy with the Plantation dealership's service and I would definitely and highly recommend them.

P.S. I would also like to mention that a key that was in my car that was there before I went to this Pompano dealership is now gone. And the inside of my car has scratches all over the place and dings and the interior fabric on the drivers side has a deep cut in it by the window. All of which I will be hiring an attorney to advise me with this matter. Be warned.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
love my car

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
WOW WHAT A NICE FAMILY OWNED DEALERSHIP WILL RECOMMEND THIS DEALERSHIP TO EVERYONE

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
BETWEEN 1 - 10 IT SHOULD BE A 15 IT WAS NICE BUYING A CAR

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
I'll definetely recommend this dealership...great place to do business with...happy friendly environment

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
BROUGHT MY 3RD CAR FROM THE INTERENT IT WAS SIMPLE

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
WILL BUY A CAR FROM THEM AGAIN

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
FOUND THE CAR EASY ONLINE AND THEN CONTACTED THE DEALERSHIP THEY HAD THE CAR UPFRONT FOR ME READY FOR A TESTDRIVE

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
HAD NO PROBLEM EVERTHYING WAS EXPLAINED IN DETAILS

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Eddie Accardi Jeep-Chrysler-Subaru-Mazda:
IT WAS GREAT LOVED EVERYONE THIER IT WAS GREAT

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